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Google Workspace
Google Workspace
(42,778)
4.6 out of 5
Google Workspace
By Google
Zoho Mail
Zoho Mail
(698)
4.4 out of 5
Zoho Mail
By Zoho
At a Glance
Google Workspace
Google Workspace
Star Rating
(42,778)4.6 out of 5
Market Segments
Small-Business (46.4% of reviews)
Information
Entry-Level Pricing
$6.00 Per Month
Free Trial is available
Browse all 3 pricing plans
Zoho Mail
Zoho Mail
Star Rating
(698)4.4 out of 5
Market Segments
Small-Business (73.6% of reviews)
Information
Entry-Level Pricing
0
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Google Workspace excels in collaboration tools, particularly with features like "Simultaneously Editing" and "Real-Time Communication," which received high ratings of 9.2 and 9.4 respectively. In contrast, Zoho Mail's collaboration features, while competent, do not match the same level of user satisfaction, with "Simultaneously Editing" rated at 9.4 but lacking in other areas.
  • Reviewers mention that Google Workspace's "File Sharing" capabilities are robust, scoring 9.4, which allows for seamless sharing and collaboration on documents. Users on G2 note that Zoho Mail's "File Sharing" is rated lower at 8.6, indicating potential limitations in ease of use or functionality.
  • G2 users highlight the superior "Device Syncing" in Google Workspace, rated at 9.2, which ensures that files and updates are consistently available across devices. In comparison, Zoho Mail's syncing capabilities are not as highly rated, suggesting that users may experience delays or issues with file access.
  • Users say that Google Workspace's "Quality of Support" is a strong point, with a score of 8.6, indicating that users feel well-supported when issues arise. Conversely, Zoho Mail's support is rated lower at 8.3, which may lead to frustrations for users needing assistance.
  • Reviewers mention that Google Workspace's "Ease of Setup" is rated at 9.2, making it user-friendly for new adopters. In contrast, Zoho Mail's setup process, rated at 8.5, may present challenges for some users, potentially leading to a steeper learning curve.
  • Users on G2 report that Google Workspace's "Mobile Application" is highly rated at 9.0, providing a smooth experience for users on the go. Meanwhile, Zoho Mail's mobile app, while functional, does not receive the same level of praise, indicating that it may lack certain features or usability that users expect.
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Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
Browse all 3 pricing plans
Zoho Mail
Free
0
Browse all 3 pricing plans
Free Trial
Google Workspace
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
9.1
34,098
8.9
587
Ease of Use
9.2
34,246
9.0
586
Ease of Setup
9.2
7,745
8.5
225
Ease of Admin
9.0
7,456
8.8
198
Quality of Support
8.6
26,876
8.3
517
Has the product been a good partner in doing business?
9.0
6,791
8.8
189
Product Direction (% positive)
8.6
32,824
8.5
569
Features by Category
Cloud Content CollaborationHide 21 FeaturesShow 21 Features
9.0
115,399
Not enough data
File Management
9.2
7720
Not enough data
9.1
7779
Not enough data
9.0
7870
Not enough data
8.9
7907
Not enough data
9.0
7506
Not enough data
Collaboration
9.0
7300
Not enough data
9.4
8074
Not enough data
9.2
7595
Not enough data
8.8
6583
Not enough data
Administration
9.1
5765
Not enough data
9.1
5541
Not enough data
9.0
5594
Not enough data
9.1
5555
Not enough data
8.4
6034
Not enough data
8.7
5049
Not enough data
9.1
6155
Not enough data
Platform
9.1
1443
Not enough data
9.3
1846
Not enough data
8.9
1459
Not enough data
8.9
1389
Not enough data
8.9
1235
Not enough data
Team CollaborationHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant MessagingHide 13 FeaturesShow 13 Features
8.7
15,545
Not enough data
Business Instant Messaging
8.7
1841
Not enough data
8.8
1978
Not enough data
8.6
1797
Not enough data
Business Instant Messaging
9.0
1941
Not enough data
8.9
1975
Not enough data
Business Instant Messaging
9.0
2022
Not enough data
9.1
2089
Not enough data
8.7
1642
Not enough data
Generative AI - Business Instant Messaging
8.4
53
Not enough data
AI - Business Instant Messaging
8.3
51
Not enough data
8.7
53
Not enough data
8.4
52
Not enough data
8.7
51
Not enough data
Bookmark ManagerHide 10 FeaturesShow 10 Features
Not enough data
9.5
120
Browser
Not enough data
9.9
13
Not enough data
9.5
13
Not enough data
9.6
12
User Tools
Not enough data
9.0
12
Not enough data
9.6
12
Not enough data
9.7
12
Editing Tools
Not enough data
9.3
12
Not enough data
9.5
11
Workspace Options
Not enough data
9.2
12
Not enough data
9.2
11
Screen SharingHide 10 FeaturesShow 10 Features
8.8
23,374
Not enough data
Presenter Tools
8.9
2390
Not enough data
8.4
2005
Not enough data
8.3
1890
Not enough data
8.7
2304
Not enough data
Conferencing Options
9.0
2643
Not enough data
9.0
2707
Not enough data
9.1
2792
Not enough data
Application Tools
8.7
2064
Not enough data
8.5
2140
Not enough data
9.1
2439
Not enough data
PresentationHide 17 FeaturesShow 17 Features
8.9
12,892
Not enough data
Platform Basics
8.7
1353
Not enough data
8.8
1351
Not enough data
9.5
1376
Not enough data
Platform Content
8.6
1257
Not enough data
8.1
1270
Not enough data
8.3
1208
Not enough data
9.5
1354
Not enough data
Platform Additional Functionality
8.8
1164
Not enough data
9.1
1268
Not enough data
9.4
1291
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
SpreadsheetsHide 11 FeaturesShow 11 Features
9.0
13,251
Not enough data
Calculating
9.0
1270
Not enough data
8.9
1173
Not enough data
Insights
8.7
1148
Not enough data
8.9
1215
Not enough data
Editing
8.5
1154
Not enough data
9.4
1286
Not enough data
8.9
1217
Not enough data
Functionality
8.8
1025
Not enough data
9.2
1212
Not enough data
9.1
1236
Not enough data
9.6
1315
Not enough data
Office SuitesHide 9 FeaturesShow 9 Features
9.2
5,451
Not enough data
Applications
9.4
625
Not enough data
9.4
618
Not enough data
8.5
586
Not enough data
Collaboration
9.4
617
Not enough data
9.0
558
Not enough data
9.4
620
Not enough data
Management
9.4
608
Not enough data
9.1
596
Not enough data
9.6
623
Not enough data
Task ManagementHide 10 FeaturesShow 10 Features
Not enough data
9.2
296
Task Creation
Not enough data
9.3
38
Not enough data
8.9
38
Not enough data
8.9
35
Not enough data
9.1
35
Task Management
Not enough data
9.3
38
Not enough data
9.6
39
Not enough data
8.9
36
Not enough data
9.2
37
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Video ConferencingHide 12 FeaturesShow 12 Features
8.8
26,815
Not enough data
Collaboration Tools
8.9
3381
Not enough data
9.0
1652
Not enough data
8.2
1303
Not enough data
9.0
1728
Not enough data
8.5
1482
Not enough data
Meeting Coordination
9.0
3298
Not enough data
8.4
2747
Not enough data
8.7
3032
Not enough data
9.1
1699
Not enough data
Software Type
9.0
3290
Not enough data
9.2
1762
Not enough data
8.7
1441
Not enough data
SurveyHide 12 FeaturesShow 12 Features
8.7
9,010
Not enough data
Survey Management
9.0
828
Not enough data
9.1
851
Not enough data
8.4
808
Not enough data
9.0
825
Not enough data
Survey Customization
8.5
685
Not enough data
8.4
731
Not enough data
8.6
729
Not enough data
8.5
577
Not enough data
Survey Insights
8.8
813
Not enough data
8.5
585
Not enough data
9.0
789
Not enough data
9.0
789
Not enough data
CalendarHide 14 FeaturesShow 14 Features
9.1
8,437
9.1
576
Calendar View
9.3
830
9.0
56
9.2
807
9.1
57
Shared Calendar
9.3
842
9.2
56
9.2
815
9.2
53
Accessibility
9.0
666
8.9
52
8.7
715
9.0
52
Integration
9.2
773
9.2
52
9.0
760
9.3
48
9.0
764
9.3
51
Notifications
9.1
795
9.2
51
8.9
670
9.0
48
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Document CreationHide 22 FeaturesShow 22 Features
9.0
14,186
Not enough data
Design
8.7
844
Not enough data
8.5
859
Not enough data
8.5
850
Not enough data
Collaboration
9.4
925
Not enough data
9.4
915
Not enough data
File Types
9.3
929
Not enough data
9.1
902
Not enough data
8.8
688
Not enough data
Edit & Revise
9.1
908
Not enough data
9.0
870
Not enough data
9.3
938
Not enough data
Integrate & Embed
9.4
871
Not enough data
9.1
744
Not enough data
9.2
815
Not enough data
Operating System
9.2
793
Not enough data
9.1
773
Not enough data
8.5
562
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
AI ChatbotsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
EmailHide 3 FeaturesShow 3 Features
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Domain RegistrarsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Website BuilderHide 14 FeaturesShow 14 Features
8.5
4,198
Not enough data
Customizations
8.4
378
Not enough data
8.8
380
Not enough data
8.4
347
Not enough data
8.5
355
Not enough data
Growth
8.4
289
Not enough data
8.5
317
Not enough data
8.4
292
Not enough data
8.1
275
Not enough data
8.6
299
Not enough data
Content
8.8
346
Not enough data
8.8
358
Not enough data
8.6
353
Not enough data
8.7
98
Not enough data
Support
8.5
111
Not enough data
Categories
Categories
Shared Categories
Google Workspace
Google Workspace
Zoho Mail
Zoho Mail
Google Workspace and Zoho Mail are categorized as Note-Taking Software, Calendar, and Email
Unique Categories
Google Workspace
Zoho Mail
Zoho Mail is categorized as Bookmark Manager, Domain Registrars, and Task Management
Reviews
Reviewers' Company Size
Google Workspace
Google Workspace
Small-Business(50 or fewer emp.)
46.4%
Mid-Market(51-1000 emp.)
33.9%
Enterprise(> 1000 emp.)
19.7%
Zoho Mail
Zoho Mail
Small-Business(50 or fewer emp.)
73.6%
Mid-Market(51-1000 emp.)
19.4%
Enterprise(> 1000 emp.)
7.0%
Reviewers' Industry
Google Workspace
Google Workspace
Education Management
8.7%
Information Technology and Services
8.4%
Computer Software
7.3%
Marketing and Advertising
6.5%
Higher Education
5.2%
Other
63.8%
Zoho Mail
Zoho Mail
Information Technology and Services
14.0%
Marketing and Advertising
8.4%
Computer Software
8.1%
Telecommunications
3.0%
Financial Services
2.5%
Other
64.0%
Most Helpful Reviews
Google Workspace
Google Workspace
Most Helpful Favorable Review
Sofia T.
ST
Sofia T.
Verified User in Education Management

Google Docs is able to have all your documents at any time from any device just by entering with your email account. It offers you the possibility to create or edit your files very easily, has many useful tools such as spell checking according to the...

Most Helpful Critical Review
HR
haris r.
Verified User in Publishing

The buttons are now with the icons instead of text which sometimes gets confusing. moreover the search bar is not needed in my opinion. Also while attaching the file the thumbnail is missing which should be present.

Zoho Mail
Zoho Mail
Most Helpful Favorable Review
Max O.
MO
Max O.
Verified User in Entertainment

I can work with my own domain and its free. Most of the competitors, including Google, have ridiculous pricing for this kind of service. So there basically no alternative to Zoho Mail, that is as good. It has all the basic email provider features without...

Most Helpful Critical Review
Alberto B.
AB
Alberto B.
Verified User in Consumer Services

Poor support. We're having a problem receiving emails sent to email accounts hosted on ZoHo from a particular domain that worked fine till about a month ago. We can receive emails from this particular domain on other email accounts hosted by other email...

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Discussions
Google Workspace
Google Workspace Discussions
Internet Connection
25 comments
Liza G.
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 comments
Jessica B.
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 comments
Jeremy D.
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
See all discussions
Zoho Mail
Zoho Mail Discussions
Does this integrate well with other Zoho products?
7 comments
Shrishti T.
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 comments
AH
There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 comments
Sharmeen S.
SS
A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
See all discussions
Ask Zoho Mail a QuestionContact Zoho Mail

Spotlight Categories

Add Product
Google Workspace
Google Workspace
Zoho Mail
Zoho Mail