G2 reviewers report that Google Workspace excels in overall user satisfaction, boasting a significantly higher score compared to Zimbra Collaboration. Users appreciate its seamless integration of tools like Gmail and Calendar, which help manage client communication and scheduling efficiently.
Users say that Google Workspace's implementation process is notably quick and intuitive, making it easy for teams to get started. In contrast, Zimbra Collaboration faces challenges with setup, as some users have mentioned difficulties in configuring the platform to meet their specific needs.
Reviewers mention that Google Workspace offers a robust suite of features for real-time collaboration, such as Google Sheets for data analysis and KPI tracking. This has made it an essential part of daily workflows for many users, while Zimbra's collaboration tools, although effective, do not match the same level of integration and ease of use.
According to verified reviews, Google Workspace shines in providing quality support, with users highlighting the responsiveness and helpfulness of the support team. On the other hand, Zimbra Collaboration's support has received mixed feedback, indicating room for improvement in this area.
Users appreciate Zimbra Collaboration's hybrid deployment options and its user-friendly GUI, which many find appealing. However, they also note that while it provides a centralized platform for communication, it lacks the extensive feature set and user satisfaction that Google Workspace consistently delivers.
G2 reviewers highlight that Google Workspace's mobile capabilities are highly rated, allowing users to stay productive on the go. In contrast, while Zimbra offers mobile access, users feel it does not provide the same level of functionality and ease of use as Google Workspace does.
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