Compare Google Workspace and Unipile 
At a Glance
Market Segments
Small-Business (46.4% of reviews)
Mid-Market (42.9% of reviews)
Entry-Level Pricing
$6.00 Per Month
Pay As You Go 1 User Per Month
Google Workspace
Star Rating
(42,784)4.6 out of 5
Market Segments
Small-Business (46.4% of reviews)
Entry-Level Pricing
$6.00 Per Month
Free Trial is available
Browse all 3 pricing plansUnipile
Star Rating
(14)4.2 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
Pay As You Go 1 User Per Month
Learn more about UnipileSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in its collaboration tools, particularly with features like simultaneous editing and real-time communication, which allow teams to work together seamlessly. In contrast, Unipile's collaboration features, while effective, do not match the same level of integration and ease of use.
- Reviewers mention that Google Workspace's file management capabilities, such as device syncing and web interface, are highly rated, making it easy to access and manage files across devices. Unipile, however, has received mixed feedback on its file management, with some users noting limitations in file type support.
- G2 users highlight that Google Workspace's productivity tools, including its calendar and task management features, are robust and user-friendly, enhancing overall productivity. Unipile's productivity tools, while functional, do not offer the same breadth of features, leading to a less comprehensive experience.
- Users on G2 report that Google Workspace's customer support is rated lower than Unipile's, with a score of 8.6 compared to Unipile's 9.0. Reviewers mention that Unipile's support team is more responsive and helpful, which can be crucial for businesses needing timely assistance.
- Reviewers say that Google Workspace's integrations with other applications are extensive, allowing for a more connected workflow. In contrast, Unipile's integrations, while present, are not as comprehensive, which may limit its functionality for users who rely on multiple tools.
- Users report that Google Workspace's security features, such as single sign-on and user and role management, are highly rated, providing peace of mind for businesses. Unipile also offers security features, but some users feel they are not as robust or well-implemented as those in Google Workspace.
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Pricing
Entry-Level Pricing
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Unipile
Enterprise
Pay As You Go
1 User Per Month
✓ Full platform access
✓ Access to all features
✓ Unlimited API Calls
✓ 7-Day Free Trial
- Access to all features
Free Trial
Google Workspace
Free Trial is available
Unipile
Free Trial is available
Ratings
Meets Requirements
9.1
34,101
9.3
12
Ease of Use
9.2
34,249
9.4
12
Ease of Setup
9.2
7,748
Not enough data
Ease of Admin
9.0
7,458
Not enough data
Quality of Support
8.6
26,879
9.0
12
Has the product been a good partner in doing business?
9.0
6,793
Not enough data
Product Direction (% positive)
8.6
32,827
10.0
11
Features by Category
File Management
9.2
7722
Not enough data
9.1
7781
Not enough data
9.0
7872
Not enough data
8.9
7909
Not enough data
9.0
7508
Not enough data
Collaboration
9.0
7302
Not enough data
9.4
8076
Not enough data
9.2
7597
Not enough data
8.8
6585
Not enough data
Administration
9.1
5767
Not enough data
9.1
5543
Not enough data
9.0
5596
Not enough data
9.1
5557
Not enough data
8.4
6036
Not enough data
8.7
5051
Not enough data
9.1
6157
Not enough data
Platform
9.1
1445
Not enough data
9.3
1848
Not enough data
8.9
1461
Not enough data
8.9
1391
Not enough data
8.9
1237
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
8.7
1842
8.3
10
8.8
1979
9.3
10
8.6
1798
9.0
10
Business Instant Messaging
9.0
1942
Feature Not Available
8.9
1976
Feature Not Available
Business Instant Messaging
9.0
2023
8.7
10
9.1
2090
9.0
10
8.7
1643
8.8
10
Generative AI - Business Instant Messaging
8.4
54
Not enough data
AI - Business Instant Messaging
8.3
52
Not enough data
8.7
54
Not enough data
8.4
53
Not enough data
8.8
52
Not enough data
Presenter Tools
8.9
2392
Not enough data
8.4
2007
Not enough data
8.3
1892
Not enough data
8.7
2306
Not enough data
Conferencing Options
9.0
2645
Not enough data
9.0
2709
Not enough data
9.1
2794
Not enough data
Application Tools
8.7
2066
Not enough data
8.5
2142
Not enough data
9.1
2441
Not enough data
Platform Basics
8.7
1355
Not enough data
8.8
1353
Not enough data
9.6
1378
Not enough data
Platform Content
8.6
1259
Not enough data
8.1
1272
Not enough data
8.3
1210
Not enough data
9.5
1356
Not enough data
Platform Additional Functionality
8.8
1166
Not enough data
9.1
1270
Not enough data
9.4
1293
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Inbox Tools
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Coordination Tools
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Software Options
Not enough data
9.3
5
Not enough data
8.7
5
Calculating
9.0
1273
Not enough data
8.9
1176
Not enough data
Insights
8.7
1151
Not enough data
8.9
1218
Not enough data
Editing
8.5
1157
Not enough data
9.4
1289
Not enough data
8.9
1220
Not enough data
Functionality
8.8
1028
Not enough data
9.2
1215
Not enough data
9.1
1239
Not enough data
9.6
1318
Not enough data
Applications
9.4
627
Not enough data
9.4
620
Not enough data
8.5
588
Not enough data
Collaboration
9.4
619
Not enough data
9.0
560
Not enough data
9.4
622
Not enough data
Management
9.4
610
Not enough data
9.1
598
Not enough data
9.6
625
Not enough data
Collaboration Tools
8.9
3383
Not enough data
9.0
1654
Not enough data
8.2
1305
Not enough data
9.0
1730
Not enough data
8.5
1484
Not enough data
Meeting Coordination
9.0
3300
Not enough data
8.4
2749
Not enough data
8.7
3034
Not enough data
9.1
1701
Not enough data
Software Type
9.0
3292
Not enough data
9.2
1764
Not enough data
8.7
1443
Not enough data
Survey Management
9.0
831
Not enough data
9.1
854
Not enough data
8.4
811
Not enough data
9.0
828
Not enough data
Survey Customization
8.5
688
Not enough data
8.4
734
Not enough data
8.6
732
Not enough data
8.5
580
Not enough data
Survey Insights
8.8
816
Not enough data
8.5
588
Not enough data
9.0
792
Not enough data
9.0
792
Not enough data
Calendar View
9.3
831
Not enough data
9.2
808
Not enough data
Shared Calendar
9.3
843
Not enough data
9.2
816
Not enough data
Accessibility
9.0
667
Not enough data
8.7
716
Not enough data
Integration
9.2
774
Not enough data
9.0
761
Not enough data
9.0
765
Not enough data
Notifications
9.1
796
Not enough data
8.9
671
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Design
8.7
846
Not enough data
8.5
861
Not enough data
8.5
852
Not enough data
Collaboration
9.4
927
Not enough data
9.4
917
Not enough data
File Types
9.3
931
Not enough data
9.1
904
Not enough data
8.8
690
Not enough data
Edit & Revise
9.1
910
Not enough data
9.0
872
Not enough data
9.3
940
Not enough data
Integrate & Embed
9.4
873
Not enough data
9.1
746
Not enough data
9.2
817
Not enough data
Operating System
9.2
795
Not enough data
9.1
775
Not enough data
8.5
564
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
8.4
378
Not enough data
8.8
380
Not enough data
8.4
347
Not enough data
8.5
355
Not enough data
Growth
8.4
289
Not enough data
8.5
317
Not enough data
8.4
292
Not enough data
8.1
275
Not enough data
8.6
299
Not enough data
Content
8.8
346
Not enough data
8.8
358
Not enough data
8.6
353
Not enough data
8.7
98
Not enough data
Support
8.5
111
Not enough data
Categories
Categories
Shared Categories
Google Workspace and Unipile are categorized as Business Instant Messaging
Unique Categories
Google Workspace is categorized as Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, Video Conferencing, and AI Chatbots
Unipile is categorized as Email Client and Shared Inbox
Reviews
Reviewers' Company Size
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unipile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.7%
Information Technology and Services
8.4%
Computer Software
7.3%
Marketing and Advertising
6.5%
Higher Education
5.2%
Other
63.8%
Marketing and Advertising
21.4%
Information Technology and Services
21.4%
Retail
7.1%
Mental Health Care
7.1%
Market Research
7.1%
Other
35.7%
Most Helpful Reviews
Google Workspace
Most Helpful Favorable Review
Dariana C.
Verified User
In general term, I consider Google Docs to be a great place to have my documents organized, First of all, I got to say I love that this sites connects directly with my documents stored in my Drive account because I keep everything there and then I can read...
Most Helpful Critical Review
Matt M.
Verified User in Logistics and Supply Chain
The team I work so often has problems with GWS that the term "GFail" was coined during a team meeting trying to decipher how to set something up in GWS. A few examples include: No shared inboxes. Yes, google groups are a thing, but it just forwards...
Unipile
Most Helpful Favorable Review
Dirisala L.
Verified User in Marketing and Advertising
I love about Unipile is it avoids the complexities of integrating messaging functionality by reducing development time and cost by using a ready-made API, by centralizing messages and initiating new chats. Their user-friendly documentation makes it easy to...
Most Helpful Critical Review
Dhamodharan R.
Verified User in Information Technology and Services
There is room for improvement in the UI I genuinely dislike all the features that this app provides. Throughout my usage of Unipile, I faced many problems and occasional complaints related to missing.NET libs. I often feel frustrated by the support for file...
Dariana C.
Verified User
In general term, I consider Google Docs to be a great place to have my documents organized, First of all, I got to say I love that this sites connects directly with my documents stored in my Drive account because I keep everything there and then I can read...
Dirisala L.
Verified User in Marketing and Advertising
I love about Unipile is it avoids the complexities of integrating messaging functionality by reducing development time and cost by using a ready-made API, by centralizing messages and initiating new chats. Their user-friendly documentation makes it easy to...
Matt M.
Verified User in Logistics and Supply Chain
The team I work so often has problems with GWS that the term "GFail" was coined during a team meeting trying to decipher how to set something up in GWS. A few examples include: No shared inboxes. Yes, google groups are a thing, but it just forwards...
Dhamodharan R.
Verified User in Information Technology and Services
There is room for improvement in the UI I genuinely dislike all the features that this app provides. Throughout my usage of Unipile, I faced many problems and occasional complaints related to missing.NET libs. I often feel frustrated by the support for file...
Discussions
Internet Connection
25 comments
LG
Yes it working on it asap it will be clear..Read more
Is there a way to see everyone all at once on the screen?
21 comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
What is Unipile used for?
1 comment
JC
Unipile is used for simplifying, automating, and optimizing email, messaging, and calendar communication across various platforms. By integrating APIs from...Read more
Unipile has no more discussions with answers
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