Compare Gmelius and Sortd for Gmail 
At a Glance
Market Segments
Small-Business (81.5% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Starting at $10.00 1 user Per Month
$12.00 Per Month
Gmelius
Star Rating
(776)4.4 out of 5
Market Segments
Small-Business (81.5% of reviews)
Entry-Level Pricing
Starting at $10.00 1 user Per Month
Browse all 3 pricing plansSortd for Gmail
Star Rating
(20)4.3 out of 5
Market Segments
Small-Business (75.0% of reviews)
Entry-Level Pricing
$12.00 Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gmelius excels in its "Response Automation" feature, scoring 9.0, which allows for efficient handling of customer inquiries. In contrast, Sortd for Gmail, while still effective, has not been highlighted for automation capabilities to the same extent.
- Reviewers mention that Gmelius offers a superior "SLA Management" experience with a score of 9.2, ensuring that service level agreements are met consistently. Sortd for Gmail, however, does not provide specific SLA management features, which may be a drawback for businesses needing strict compliance.
- Users on G2 highlight Gmelius's "Ticket Collaboration" feature, scoring 9.0, as a strong point, allowing teams to work together seamlessly on customer tickets. Sortd for Gmail, while it has collaboration tools, does not receive the same level of praise for this functionality.
- Reviewers say that Gmelius's "Email Tracking" feature, with a score of 8.7, is particularly beneficial for sales teams looking to monitor customer engagement. Sortd for Gmail, on the other hand, has not been noted for robust email tracking capabilities, which could limit its effectiveness in sales contexts.
- Users report that Gmelius's "Unified Inbox" feature, scoring 8.6, provides a streamlined experience for managing multiple email accounts, making it easier for users to stay organized. Sortd for Gmail's inbox management is less emphasized, which may lead to a more fragmented user experience.
- G2 users mention that Gmelius's "Integrations" score of 8.7 reflects its ability to connect with various third-party applications, enhancing its functionality. Sortd for Gmail, while it offers integrations, does not match the breadth and depth of Gmelius's capabilities in this area.
Featured Products
Sponsored
Pneumatic Workflow
(4)
Help Desk
Visit Website
Sponsored
Bonsai
(100)
Help Desk
Visit Website
Pricing
Entry-Level Pricing
Gmelius
Lite
Starting at $10.00
1 user Per Month
- Unlimited shared inboxes
- Unlimited shared Gmail labels
- Shared drafts and collision detection
Sortd for Gmail
Essentials Plan
$12.00
Per Month
Essential features to manage your email, tasks and projects. Get extra features to transform your email without ever leaving Gmail.
- Email and task management
- Due dates and reminders
- Follow-ups and next steps
Free Trial
Gmelius
Free Trial is available
Sortd for Gmail
Free Trial is available
Ratings
Meets Requirements
8.5
568
8.9
14
Ease of Use
8.3
575
9.2
14
Ease of Setup
8.1
251
Not enough data
Ease of Admin
8.3
246
Not enough data
Quality of Support
8.7
496
8.1
9
Has the product been a good partner in doing business?
8.5
237
Not enough data
Product Direction (% positive)
8.6
537
9.2
14
Features by Category
Ticket and Case Management
8.7
75
|
Verified
Not enough data
8.6
78
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.0
74
|
Verified
Not enough data
9.2
53
|
Verified
Not enough data
9.0
76
|
Verified
Not enough data
9.0
79
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
8.8
62
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
6.9
66
|
Verified
Not enough data
7.6
84
|
Verified
Not enough data
8.4
104
|
Verified
Not enough data
8.7
75
|
Verified
Not enough data
8.1
72
|
Verified
Not enough data
7.9
94
|
Verified
Not enough data
Setup
8.5
94
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
8.5
104
Not enough data
Management
8.4
88
Not enough data
8.4
66
Not enough data
8.7
76
Not enough data
Generative AI
Feature Not Available
Not enough data
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Sorting & Filtering
8.2
109
Not enough data
8.4
145
Not enough data
7.9
107
Not enough data
8.0
120
Not enough data
Integrations
Feature Not Available
Not enough data
9.2
175
Not enough data
Feature Not Available
Not enough data
Time Management
8.6
138
Not enough data
8.4
136
Not enough data
7.9
97
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Gmelius and Sortd for Gmail are categorized as Shared Inbox
Unique Categories
Gmelius is categorized as Google Workspace Communication Tools, Help Desk, Project Management Tools, Workflow Management, and Email Management
Sortd for Gmail is categorized as Google Workspace for Sales, Google Workspace Office Tools, and Task Management
Reviews
Reviewers' Company Size
Gmelius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sortd for Gmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Information Technology and Services
8.1%
Computer Software
5.2%
Accounting
3.6%
Real Estate
3.1%
Other
69.3%
Publishing
10.0%
Marketing and Advertising
10.0%
Entertainment
10.0%
Research
5.0%
Professional Training & Coaching
5.0%
Other
60.0%
Most Helpful Reviews
Gmelius
Most Helpful Favorable Review
Jason R.
Verified User in Legal Services
One of the best features is the ability to share an email with a team member without having to forward the email. I also love the ability to send a sequence of emails automatically.
Most Helpful Critical Review
Verified User in Printing
Le fonctionnement des tickets en Ouvert/Suspendu/Résolu s'intègre mal avec l'archivage classique de GMail Le partage de la boite collaborative est très chaotique, les fonctionnalités sont bugguées
Sortd for Gmail
Most Helpful Favorable Review
Noel F.
Verified User in Mechanical or Industrial Engineering
Ease of use to allocate actions with automated reminders as they arise. Changing from the board to table and the additional options when assigning actions.
Most Helpful Critical Review
Verified User in Marketing and Advertising
In my opinion, it's asking a bit much of your email platform. I never really found the use-case for it.
Jason R.
Verified User in Legal Services
One of the best features is the ability to share an email with a team member without having to forward the email. I also love the ability to send a sequence of emails automatically.
Noel F.
Verified User in Mechanical or Industrial Engineering
Ease of use to allocate actions with automated reminders as they arise. Changing from the board to table and the additional options when assigning actions.
Verified User in Printing
Le fonctionnement des tickets en Ouvert/Suspendu/Résolu s'intègre mal avec l'archivage classique de GMail Le partage de la boite collaborative est très chaotique, les fonctionnalités sont bugguées
Verified User in Marketing and Advertising
In my opinion, it's asking a bit much of your email platform. I never really found the use-case for it.
Discussions
Will you be updating the iOS app?
1 comment
FB
Hi Paul,
Yes, our team is currently developing native mobile applications for both Android and iOS. The fully-native Android app will be released this...Read more
How do I generate email actions based on read receipts, and have them synced with my to dos
1 comment
FB
Hi Alexander,
Just create a sequence, where you'll use "upon open" as a condition and "add to board" as an action.
To learn more:...Read more
Sortd for Gmail has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy