Compare Gmelius and Missive 
At a Glance
Market Segments
Small-Business (81.5% of reviews)
Small-Business (92.6% of reviews)
Entry-Level Pricing
Starting at $10.00 1 user Per Month
Free
Gmelius
Star Rating
(776)4.4 out of 5
Market Segments
Small-Business (81.5% of reviews)
Entry-Level Pricing
Starting at $10.00 1 user Per Month
Browse all 3 pricing plansMissive
Star Rating
(379)4.7 out of 5
Market Segments
Small-Business (92.6% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Missive excels in its Unified Inbox feature, scoring 9.3, which allows for seamless management of multiple email accounts in one place. In contrast, Gmelius offers a solid Unified Inbox score of 8.6, but users mention it lacks some of the advanced filtering options found in Missive.
- Reviewers mention that Missive's Quality of Support is notably high at 9.3, with many praising the responsiveness and helpfulness of the support team. Gmelius, while still respectable at 8.7, has users reporting longer wait times for support queries.
- Users on G2 highlight Missive's superior Response Automation capabilities, scoring 9.0, which allows for efficient handling of customer inquiries. Gmelius, with a score of 8.6, is seen as less robust in this area, with users noting that its automation features are not as intuitive.
- Reviewers say that Missive's Ticket Collaboration feature, rated at 9.0, facilitates better teamwork and communication on support tickets. Gmelius, with a score of 8.6, is noted for its collaboration tools but lacks some of the real-time features that Missive offers.
- Users report that Missive's Mobile Application is highly rated at 8.8, providing a user-friendly experience for managing emails on the go. Gmelius's mobile app, rated at 8.1, is seen as less effective, with users mentioning limitations in functionality compared to the desktop version.
- G2 users mention that Missive's Integrations score of 8.6 is slightly lower than Gmelius's 8.9, but they appreciate Missive's seamless integration with Gmail, which enhances their workflow. Gmelius users, however, report a wider range of integrations, making it more versatile for different business needs.
Featured Products
Sponsored
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Help Desk
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Help Desk
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Pricing
Entry-Level Pricing
Gmelius
Lite
Starting at $10.00
1 user Per Month
- Unlimited shared inboxes
- Unlimited shared Gmail labels
- Shared drafts and collision detection
Missive
Free
Free
- 15 days history limit
- Up to 3 users per organization
- Limited to 2 personal accounts per user
Free Trial
Gmelius
Free Trial is available
Missive
Free Trial is available
Ratings
Meets Requirements
8.5
568
9.1
360
Ease of Use
8.3
575
8.8
368
Ease of Setup
8.1
251
8.6
329
Ease of Admin
8.3
246
9.0
124
Quality of Support
8.7
496
9.3
323
Has the product been a good partner in doing business?
8.5
237
9.7
118
Product Direction (% positive)
8.6
537
9.4
357
Features by Category
Ticket and Case Management
8.7
75
|
Verified
Not enough data
8.6
78
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.0
74
|
Verified
Not enough data
9.2
53
|
Verified
Not enough data
9.0
76
|
Verified
Not enough data
9.0
79
|
Verified
Not enough data
8.9
55
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
8.8
62
|
Verified
Not enough data
8.9
77
|
Verified
Not enough data
8.8
62
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
6.9
66
|
Verified
Not enough data
7.6
84
|
Verified
Feature Not Available
8.4
104
|
Verified
Not enough data
8.7
75
|
Verified
Not enough data
8.1
72
|
Verified
Not enough data
7.9
94
|
Verified
Not enough data
Business Instant Messaging
Not enough data
8.6
146
Not enough data
8.9
149
Not enough data
7.8
151
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.7
145
Not enough data
9.1
147
Not enough data
8.3
142
Generative AI - Business Instant Messaging
Not enough data
6.7
34
AI - Business Instant Messaging
Not enough data
6.6
34
Not enough data
6.4
34
Not enough data
6.0
32
Not enough data
6.7
33
Setup
8.5
94
Not enough data
8.7
90
Not enough data
Feature Not Available
Not enough data
8.5
104
Not enough data
Management
8.4
88
Not enough data
8.4
66
Not enough data
8.7
76
Not enough data
Generative AI
Feature Not Available
Not enough data
Channels
Not enough data
8.7
190
Not enough data
8.2
176
Not enough data
Feature Not Available
Design
Not enough data
8.4
174
Not enough data
7.2
165
Not enough data
8.4
177
Not enough data
8.7
177
Not enough data
8.3
166
Generative AI
Not enough data
7.7
160
Not enough data
7.6
158
Inbox Tools
Not enough data
9.3
255
Not enough data
8.9
251
Not enough data
8.7
246
Not enough data
8.9
250
Coordination Tools
Not enough data
8.4
242
Not enough data
8.5
244
Not enough data
7.8
240
Software Options
Not enough data
9.2
246
Not enough data
8.9
246
Sorting & Filtering
8.2
109
7.5
33
8.4
145
8.2
33
7.9
107
7.0
29
8.0
120
8.1
30
Integrations
Feature Not Available
8.3
29
9.2
175
8.7
31
Feature Not Available
7.3
28
Time Management
8.6
138
8.9
30
8.4
136
8.3
26
7.9
97
8.4
28
Generative AI
Feature Not Available
7.4
28
Feature Not Available
6.3
26
Feature Not Available
6.9
27
Generative AI
Not enough data
8.2
72
Not enough data
8.3
71
Not enough data
Feature Not Available
Communication
Not enough data
8.0
88
Not enough data
9.0
90
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
7.6
84
|
Verified
Feature Not Available
Not enough data
8.9
91
Not enough data
8.2
83
Not enough data
Feature Not Available
Not enough data
9.2
90
Not enough data
8.3
82
Generative AI
Not enough data
7.8(won by default)
51
Not enough data
7.8(won by default)
50
Process
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
62
Channels
Not enough data
8.8(won by default)
61
Not enough data
8.7(won by default)
62
Not enough data
8.5(won by default)
59
Not enough data
7.3(won by default)
58
Not enough data
8.6(won by default)
59
Insight
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Gmelius and Missive are categorized as Shared Inbox and Email Management
Unique Categories
Gmelius is categorized as Google Workspace Communication Tools, Help Desk, Project Management Tools, and Workflow Management
Missive is categorized as Business Instant Messaging, Email Client, Customer Communications Management, Social Customer Service, and Live Chat
Reviews
Reviewers' Company Size
Gmelius
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Missive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.8%
Information Technology and Services
8.1%
Computer Software
5.2%
Accounting
3.6%
Real Estate
3.1%
Other
69.3%
Construction
12.5%
Marketing and Advertising
10.3%
Real Estate
6.6%
Computer Software
5.6%
Accounting
5.3%
Other
59.7%
Most Helpful Reviews
Gmelius
Most Helpful Favorable Review
Cameron P.
Verified User in Logistics and Supply Chain
Does a really good job with helping team mates collaborate over gmail conversations without having to forward emails back and forth and all the mess that comes with that (including accidentally including the customer on an internal conversation).
Most Helpful Critical Review
Nicholas W.
Verified User in Entertainment
Gmelius is, unfortunately, unstable in many regards. Many emails incoming to shared inboxes are not correctly handled and labeled by Gmelius, the mobile app is essentially useless, and the edge cases are not well thought out. In our standardized training...
Missive
Most Helpful Favorable Review
Gabriel G.
Verified User in Manufacturing
Missive is a hidden gem. As the owner of Lasclay, an innovative milkweed products manufacturer and e-commerce, I've had my fair share of experiences with various customer service and sales platforms. While giants like Intercom, Gorgias, and Zendesk...
Most Helpful Critical Review
Verified User in Outsourcing/Offshoring
duplicate to other comms. platform. Similar functionality as front and slack which I use more heavily in my work.
Cameron P.
Verified User in Logistics and Supply Chain
Does a really good job with helping team mates collaborate over gmail conversations without having to forward emails back and forth and all the mess that comes with that (including accidentally including the customer on an internal conversation).
Gabriel G.
Verified User in Manufacturing
Missive is a hidden gem. As the owner of Lasclay, an innovative milkweed products manufacturer and e-commerce, I've had my fair share of experiences with various customer service and sales platforms. While giants like Intercom, Gorgias, and Zendesk...
Nicholas W.
Verified User in Entertainment
Gmelius is, unfortunately, unstable in many regards. Many emails incoming to shared inboxes are not correctly handled and labeled by Gmelius, the mobile app is essentially useless, and the edge cases are not well thought out. In our standardized training...
Verified User in Outsourcing/Offshoring
duplicate to other comms. platform. Similar functionality as front and slack which I use more heavily in my work.
Discussions
What is the best way to use the boards in conjunction with asana? or can we import asana tasks into boards somehow?
1 comment
EG
Hello Sophie,
The good news is that our dev team is hard at work developing key integrations, and Asana is one of them! At that point, you will be able...Read more
How can carry over links and bcc'd emails from templates?
1 comment
LY
Hi Jessica, thank you for your question.
What you can do is create and send a campaign once and then duplicate it. This way, you could create a "campaign...Read more
Will you be updating the iOS app?
1 comment
FB
Hi Paul,
Yes, our team is currently developing native mobile applications for both Android and iOS. The fully-native Android app will be released this...Read more
What is Missive app?
1 comment
Official Response from Missive
Missive is a tool designed for team collaboration and productivity, centered on communication. Its primary goal is to eliminate barriers between internal and...Read more
What does Missive do?
1 comment
Official Response from Missive
Missive is a team collaboration and productivity tool built around your communication. Its main objective is to break silos between your internal and...Read more
Is Front app good?
1 comment
Official Response from Missive
Yes, Front is a good and solid software. One of the main differences is that Missive does not offer a feature where you forward emails to a Front address and...Read more
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