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At a Glance
Market Segments
Small-Business (68.0% of reviews)
Small-Business (75.7% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$29.90 1 seat Per Month
Freshsales
Star Rating
(1,220)4.5 out of 5
Market Segments
Small-Business (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansNimble CRM
Star Rating
(1,107)4.5 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansFreshsales vs Nimble CRM
When assessing the two solutions, reviewers found Freshsales easier to use. However, Nimble CRM is easier to set up and administer. Reviewers also preferred doing business with Nimble CRM overall.
- Reviewers felt that Freshsales meets the needs of their business better than Nimble CRM.
- When comparing quality of ongoing product support, reviewers felt that Nimble CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Freshsales over Nimble CRM.
Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Free Trial
Freshsales
Free Trial is available
Nimble CRM
Free Trial is available
Ratings
Meets Requirements
8.7
1,039
8.5
936
Ease of Use
9.0
1,052
8.9
941
Ease of Setup
8.8
559
9.0
433
Ease of Admin
8.9
535
9.0
394
Quality of Support
8.8
1,009
8.9
839
Has the product been a good partner in doing business?
9.0
529
9.1
385
Product Direction (% positive)
9.3
1,033
9.2
933
Features by Category
Sales Force Automation
8.9
718
|
Verified
8.9
697
|
Verified
8.3
417
Feature Not Available
8.8
707
|
Verified
8.3
640
|
Verified
8.5
705
|
Verified
8.3
667
|
Verified
8.3
507
|
Verified
7.6
408
|
Verified
8.6
336
|
Verified
8.3
443
|
Verified
8.2
482
|
Verified
7.7
383
|
Verified
8.1
468
7.7
391
|
Verified
8.4
510
|
Verified
8.2
471
|
Verified
Marketing Automation
8.5
548
8.0
527
|
Verified
8.5
522
7.9
468
|
Verified
8.9
627
8.4
559
|
Verified
7.9
114
7.7
414
|
Verified
Customer Support
8.5
534
8.1
438
8.6
542
8.3
459
8.6
548
8.3
483
8.2
458
7.7
369
8.4
478
7.9
379
Reporting & Analytics
8.4
629
|
Verified
7.8
541
|
Verified
8.6
665
|
Verified
8.4
604
|
Verified
8.3
508
|
Verified
7.9
463
|
Verified
Mobile & Social
Feature Not Available
8.5
580
|
Verified
8.1
208
|
Verified
8.7
650
|
Verified
8.3
331
|
Verified
7.9
532
|
Verified
Platform
8.4
404
|
Verified
7.7
309
|
Verified
8.5
393
|
Verified
8.0
283
8.7
414
|
Verified
8.1
286
|
Verified
8.3
314
|
Verified
7.0
142
7.7
258
6.5
129
8.0
301
|
Verified
7.5
243
8.8
408
|
Verified
8.8
325
|
Verified
8.0
285
|
Verified
7.7
226
Integration
8.4
375
|
Verified
8.3
300
|
Verified
8.3
331
|
Verified
7.8
273
|
Verified
7.9
297
|
Verified
7.5
257
|
Verified
Generative AI
7.6
84
6.2
75
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
9.3
12
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.8
11
Not enough data
Online Marketing
9.0
8
Not enough data
8.5
8
Not enough data
8.1
12
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Lead Management
8.9
9
Not enough data
8.5
8
Not enough data
8.7
10
Not enough data
8.5
9
Not enough data
8.9
9
Not enough data
8.9
11
Not enough data
9.2
10
Not enough data
8.7
9
Not enough data
Campaign Management
9.2
6
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Reporting & Analytics
8.7
10
Not enough data
8.5
11
Not enough data
8.6
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.0
5
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.6
7
Not enough data
8.3
6
Not enough data
9.0
5
Not enough data
Data Availability
Not enough data
9.0
429
Not enough data
8.7
415
Not enough data
8.1
323
|
Verified
Not enough data
6.7
25
Data Accuracy
Not enough data
8.7
417
Not enough data
8.7
405
Not enough data
6.9
24
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Feature Not Available
Not enough data
8.7
187
|
Verified
Not enough data
9.1
211
Not enough data
8.3
197
|
Verified
Not enough data
8.2
188
|
Verified
Not enough data
8.0
156
Features
Not enough data
8.5
339
Not enough data
8.4
345
Not enough data
8.4
335
|
Verified
Not enough data
8.6
368
|
Verified
Not enough data
8.8
406
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
396
|
Verified
Not enough data
8.1
364
|
Verified
Not enough data
8.6
376
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.1
19
Not enough data
8.3
19
Not enough data
8.6
20
Not enough data
8.7
18
Not enough data
Organization
8.6
20
Not enough data
8.9
19
Not enough data
7.9
19
Not enough data
Performance Analysis
7.9
17
Not enough data
8.3
23
Not enough data
Sales Analysis
7.8
20
Not enough data
8.8
21
Not enough data
Generative AI
8.3
12
Not enough data
7.9
13
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
9.0
236
|
Verified
Not enough data
8.9
244
|
Verified
Not enough data
8.4
182
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
8.9
219
|
Verified
Not enough data
8.7
69
Not enough data
8.8
64
Not enough data
Repeatability and Reportability
8.9
206
|
Verified
Not enough data
8.9
222
|
Verified
Not enough data
8.9
220
|
Verified
Not enough data
8.7
186
|
Verified
Not enough data
7.6
57
Not enough data
AI and Automation
8.4
66
Not enough data
8.2
69
Not enough data
8.3
62
Not enough data
7.9
63
Not enough data
7.7
59
Not enough data
Generative AI
8.2
28
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
9.1
17
8.3
7
8.3
16
8.3
6
8.2
14
7.8
6
8.3
15
8.1
6
Additional Functionality
8.4
15
7.8
6
8.2
12
4.7
6
8.4
15
8.7
5
8.5
11
7.7
5
8.3
13
5.7
5
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
8.8
50
Not enough data
9.0
51
Not enough data
8.6
50
Not enough data
Discovery
8.9
51
Not enough data
8.5
53
Not enough data
8.7
50
Not enough data
Management
8.7
49
Not enough data
9.0
51
Not enough data
Platform
8.5
49
Not enough data
8.7
51
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
8.5
28
5.4
14
8.6
29
5.7
14
7.9
28
5.1
14
8.3
30
5.8
14
Personalization
8.8
32
6.7
16
8.6
33
5.8
15
8.6
34
7.6
15
8.4
31
5.9
16
Administrative
8.5
32
6.2
15
8.4
29
6.8
14
8.4
28
6.2
14
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
224
8.5
268
8.8
217
8.5
261
8.2
50
8.3
252
Customizations
9.0
234
8.6
281
9.2
239
8.3
259
8.9
246
8.6
279
8.6
220
8.1
251
8.9
241
8.5
273
Generative AI
7.7
32
6.3
60
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.1
84
Not enough data
8.4
84
Not enough data
8.2
78
Not enough data
8.4
89
Not enough data
8.3
84
Not enough data
Predictive Analytics
8.1
85
Not enough data
8.2
83
Not enough data
8.0
78
Not enough data
7.6
80
Not enough data
Sales Management
8.4
89
Not enough data
7.8
79
Not enough data
8.3
84
Not enough data
8.7
89
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
8.8
137
Not enough data
8.8
120
Not enough data
8.7
130
Not enough data
9.1
146
Not enough data
Not enough data
Not enough data
Contacts
9.0
151
Not enough data
9.0
137
Not enough data
9.0
143
Not enough data
Insights
9.1
165
Not enough data
9.1
142
Not enough data
8.9
123
Not enough data
9.0
145
Not enough data
9.0
141
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Freshsales and Nimble CRM are categorized as Online Form Builder, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Freshsales is categorized as Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Lead Scoring, Visitor Identification, and Marketing Automation
Nimble CRM is categorized as Sales Intelligence and Email Marketing
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.8%
Marketing and Advertising
7.9%
Financial Services
4.1%
Internet
3.7%
Other
54.0%
Marketing and Advertising
14.8%
Information Technology and Services
9.4%
Computer Software
5.9%
Management Consulting
4.8%
Internet
4.5%
Other
60.6%
Alternatives
Discussions
What are the three benefits of CRM?
2 Comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 Comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 Comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
Does Nimble integrate with Quick Books Online Simple Start?
4 Comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 Comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 Comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
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