Compare Freshsales and Less Annoying CRM 
At a Glance
Market Segments
Small-Business (67.9% of reviews)
Small-Business (88.8% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$15.00 Per Month
Freshsales
Star Rating
(1,217)4.5 out of 5
Market Segments
Small-Business (67.9% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Browse all 3 pricing plansLess Annoying CRM
Star Rating
(618)4.9 out of 5
Market Segments
Small-Business (88.8% of reviews)
Entry-Level Pricing
$15.00 Per Month
Free Trial is available
Learn more about Less Annoying CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Less Annoying CRM excels in ease of use with a score of 9.8, making it particularly appealing for small businesses that may not have extensive technical resources. In contrast, Freshsales, while still user-friendly, has a slightly lower score of 9.0, which some users feel could be improved for new users.
- Reviewers mention that Less Annoying CRM offers superior customer support, scoring 9.8 in quality of support. Users appreciate the responsiveness and helpfulness of the support team, whereas Freshsales, with a score of 8.8, has received feedback indicating that response times can be slower during peak hours.
- G2 users highlight the robust contact and account management features of Less Annoying CRM, scoring 9.6, which many find intuitive and effective for managing customer relationships. Freshsales, scoring 8.9, has similar features but some users feel they are less straightforward to navigate.
- Reviewers mention that Freshsales shines in its marketing automation capabilities, particularly in email marketing, where it scores 8.5 compared to Less Annoying CRM's 7.9. Users appreciate Freshsales' ability to manage email lists and automate responses, which they find enhances their marketing efforts.
- Users on G2 report that Less Annoying CRM's simplicity in setup, scoring 9.6, is a significant advantage for small businesses looking to get started quickly. In contrast, Freshsales, with a score of 8.8, has been noted for having a steeper learning curve, which can delay initial implementation.
- Reviewers say that Less Annoying CRM's customization options, particularly in creating custom fields, score 9.1, allowing users to tailor the software to their specific needs. Freshsales, while offering customization, scores lower at 8.4, leading some users to feel limited in their ability to adapt the software to their workflows.
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Pricing
Entry-Level Pricing
Freshsales
Growth
Starting at $9.00
1 User Per Month
Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels
- Web Forms
- SMS & WhatsApp
- Basic Workflows
Less Annoying CRM
One Low Price
$15.00
Per Month
The CRM's price is $15/user/month, period. No set-up fees, no contracts, no hidden costs.
- Unlimited contacts and companies
- Lead and workflow tracking
- Shared and private calendars
Free Trial
Freshsales
Free Trial is available
Less Annoying CRM
Free Trial is available
Ratings
Meets Requirements
8.7
1,037
9.4
516
Ease of Use
9.0
1,050
9.8
518
Ease of Setup
8.7
558
9.6
235
Ease of Admin
8.9
539
9.7
221
Quality of Support
8.8
1,007
9.8
504
Has the product been a good partner in doing business?
9.0
532
9.9
219
Product Direction (% positive)
9.3
1,032
9.5
504
Features by Category
Sales Force Automation
8.9
713
|
Verified
9.6
358
|
Verified
8.3
412
Feature Not Available
8.7
702
|
Verified
9.1
334
|
Verified
8.5
700
|
Verified
9.3
359
|
Verified
8.3
503
|
Verified
Feature Not Available
8.6
332
|
Verified
9.1
148
|
Verified
8.2
478
|
Verified
Feature Not Available
8.1
464
Feature Not Available
8.4
506
|
Verified
8.5
77
Marketing Automation
8.5
543
7.8
176
8.5
517
8.5
18
8.9
622
9.2
304
|
Verified
7.9
109
8.5
18
Customer Support
8.5
529
8.7
78
8.6
537
9.4
277
|
Verified
8.6
543
9.3
280
|
Verified
8.2
453
7.9
64
8.4
474
8.2
62
Reporting & Analytics
8.4
624
|
Verified
8.8
133
|
Verified
8.6
660
|
Verified
9.1
314
|
Verified
8.3
504
|
Verified
7.7
54
Mobile & Social
Feature Not Available
Feature Not Available
8.1
204
|
Verified
Feature Not Available
8.3
327
|
Verified
8.6
250
|
Verified
Platform
8.4
399
|
Verified
9.0
178
|
Verified
8.5
388
|
Verified
8.9
69
8.7
409
|
Verified
9.3
169
|
Verified
8.3
310
|
Verified
Feature Not Available
7.7
254
7.1
41
8.0
297
|
Verified
8.5
132
|
Verified
8.8
403
|
Verified
9.7
88
8.0
282
|
Verified
Feature Not Available
Integration
8.4
370
|
Verified
9.1
164
|
Verified
8.3
327
|
Verified
8.6
76
|
Verified
7.9
293
|
Verified
8.0
42
Generative AI
7.5
80
Feature Not Available
Email Marketing
8.7
66
Not enough data
8.8
73
Not enough data
8.5
70
Not enough data
8.9
69
Not enough data
9.0
68
Not enough data
8.7
67
Not enough data
8.5
63
Not enough data
8.5
64
Not enough data
7.9
54
Not enough data
Reporting & Analytics
8.1
56
Not enough data
8.3
68
Not enough data
Platform
8.8
66
Not enough data
8.0
55
Not enough data
8.7
67
Not enough data
Generative AI
7.7
39
Not enough data
7.6
40
Not enough data
Integration
8.1
64
Not enough data
8.2
54
Not enough data
8.0
53
Not enough data
8.4
56
Not enough data
8.0
53
Not enough data
7.7
49
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.2
18
Not enough data
8.5
18
Not enough data
8.8
19
Not enough data
8.9
17
Not enough data
Organization
8.8
19
Not enough data
9.1
18
Not enough data
8.1
18
Not enough data
Performance Analysis
8.1
16
Not enough data
8.5
22
Not enough data
Sales Analysis
7.9
19
Not enough data
9.0
20
Not enough data
Generative AI
8.6
11
Not enough data
8.3
12
Not enough data
Integrated Workflows
9.1
232
|
Verified
Not enough data
8.9
240
|
Verified
Not enough data
8.4
178
|
Verified
Not enough data
8.7
178
|
Verified
Not enough data
8.9
215
|
Verified
Not enough data
8.7
65
Not enough data
8.8
60
Not enough data
Repeatability and Reportability
9.0
202
|
Verified
Not enough data
8.9
218
|
Verified
Not enough data
9.0
216
|
Verified
Not enough data
8.7
182
|
Verified
Not enough data
7.8
53
Not enough data
AI and Automation
8.4
62
Not enough data
8.2
65
Not enough data
8.5
58
Not enough data
8.0
59
Not enough data
7.8
55
Not enough data
Generative AI
8.1
24
Not enough data
Customization
9.1
17
Not enough data
8.3
16
Not enough data
8.2
14
Not enough data
8.3
15
Not enough data
Additional Functionality
8.4
15
Not enough data
8.2
12
Not enough data
8.4
15
Not enough data
8.5
11
Not enough data
8.3
13
Not enough data
Data Sourcing
8.1
83
Not enough data
8.4
83
Not enough data
8.3
77
Not enough data
8.4
88
Not enough data
8.3
83
Not enough data
Predictive Analytics
8.1
84
Not enough data
8.2
82
Not enough data
8.1
77
Not enough data
7.7
79
Not enough data
Sales Management
8.4
88
Not enough data
7.8
78
Not enough data
8.3
83
Not enough data
8.8
88
Not enough data
Attribution
8.7
49
Not enough data
8.9
50
Not enough data
8.6
49
Not enough data
Discovery
8.8
50
Not enough data
8.5
52
Not enough data
8.6
49
Not enough data
Management
8.6
48
Not enough data
9.0
50
Not enough data
Platform
8.5
48
Not enough data
8.7
50
Not enough data
Calling
8.8
135
Not enough data
8.7
118
Not enough data
8.7
128
Not enough data
9.0
144
Not enough data
Contacts
8.9
149
Not enough data
9.0
135
Not enough data
9.0
141
Not enough data
Insights
9.1
163
Not enough data
9.1
140
Not enough data
8.9
121
Not enough data
9.0
143
Not enough data
9.0
139
Not enough data
Analytics
8.8
223
Not enough data
8.8
216
Not enough data
8.3
49
Not enough data
Customizations
9.0
233
Not enough data
9.2
238
Not enough data
8.9
245
Not enough data
8.6
219
Not enough data
8.9
240
Not enough data
Generative AI
7.6
31
Not enough data
Incentives
8.3
26
Not enough data
8.5
27
Not enough data
7.7
26
Not enough data
8.2
28
Not enough data
Personalization
8.7
30
Not enough data
8.5
31
Not enough data
8.5
32
Not enough data
8.3
29
Not enough data
Administrative
8.4
30
Not enough data
8.4
27
Not enough data
8.3
26
Not enough data
Categories
Categories
Shared Categories
Freshsales and Less Annoying CRM are categorized as CRM
Unique Categories
Freshsales is categorized as Sales Platforms, Sales Engagement, AI Sales Assistant, Online Form Builder, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, Email Marketing, and Visitor Identification
Less Annoying CRM has no unique categories
Reviews
Reviewers' Company Size
Freshsales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Less Annoying CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.6%
Computer Software
13.6%
Marketing and Advertising
8.0%
Financial Services
4.0%
Internet
3.7%
Other
54.2%
Insurance
7.7%
Financial Services
7.2%
Real Estate
4.9%
Marketing and Advertising
4.9%
Professional Training & Coaching
4.8%
Other
70.4%
Most Helpful Reviews
Freshsales
Most Helpful Favorable Review
Nathan K.
Verified User in Consumer Goods
I have demoed numerous CRMs. They all seem to be developed with idea of having as many features and steps as possible. Freshsales is a breath of fresh air for anyone that does not have 100 hours to configure endless rules and add ons just to get up and...
Most Helpful Critical Review
VIGIL V.
Verified User in Internet
Report quite simply is stupid, I can download excel sheets and some graphs but most of doesn't give me any insights. There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose Unable to...
Less Annoying CRM
Most Helpful Favorable Review
Anton J.
Verified User in Renewables & Environment
It is not complicated. It can be up and running within 5 minutes. Still all functionality you need is there. Most CRM systems are too complicated for sales people. This one is not and in his way it supports documenting discipline.
Most Helpful Critical Review
Cindy G.
Verified User
It's great for a small business - Nothing really bad I can say about their software - They advertise as is - doesn't have the email marketing or ROI tracking as does larger CRM systems
Nathan K.
Verified User in Consumer Goods
I have demoed numerous CRMs. They all seem to be developed with idea of having as many features and steps as possible. Freshsales is a breath of fresh air for anyone that does not have 100 hours to configure endless rules and add ons just to get up and...
Anton J.
Verified User in Renewables & Environment
It is not complicated. It can be up and running within 5 minutes. Still all functionality you need is there. Most CRM systems are too complicated for sales people. This one is not and in his way it supports documenting discipline.
VIGIL V.
Verified User in Internet
Report quite simply is stupid, I can download excel sheets and some graphs but most of doesn't give me any insights. There are semantics like account, lead, deal, contact in the CRM. It is rather confusing and rarely serves any purpose Unable to...
Cindy G.
Verified User
It's great for a small business - Nothing really bad I can say about their software - They advertise as is - doesn't have the email marketing or ROI tracking as does larger CRM systems
Alternatives
Discussions
What are the three benefits of CRM?
2 comments
AV
Makes it easy to keep a track of new and prospect leads.Read more
What is Freshsales used for?
2 comments
IH
It's a CRM solution to manage leads and opportunities. It helps you to create your sales funnel from different channels.Read more
How is Freshsales different from other CRMs?
1 comment
Official Response from Freshsales
Freshsales is an integrated, simple and intuitive sales CRM built with automations, intelligence and analytics to aid your sales teams to close deals faster....Read more
What kind of support do you offer? Will you leave me hanging after I sign up?
2 comments
BP
The support I have experienced has been exceptional. I have emailed questions on several occasions and have always received a prompt response. With one...Read more
Is there the ability for another user to add notes to a contact that is not in their name?
2 comments
JG
Mike said "that is the beauty of the system" but I have to disagree with mike. The ENTIRE system is a beauty and you will never find a more user friendly,...Read more
How much does Less Annoying CRM cost? Are there pricing tiers? Will you slam me with extra charges after I sign up?
1 comment
Official Response from Less Annoying CRM
Our pricing is $10/user/month. No pricing tiers, no extra charges.
At Less Annoying CRM, we think complicated pricing structures are, well, annoying. We...Read more
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