Compare Freshping by Freshworks and Uptime.com 
At a Glance
Market Segments
Small-Business (80.1% of reviews)
Small-Business (47.6% of reviews)
Entry-Level Pricing
Free Per Year
Starting at $20.00 Per Month
Freshping by Freshworks
Star Rating
(994)4.6 out of 5
Market Segments
Small-Business (80.1% of reviews)
Entry-Level Pricing
Free Per Year
Browse all 3 pricing plansUptime.com
Star Rating
(191)4.5 out of 5
Market Segments
Small-Business (47.6% of reviews)
Entry-Level Pricing
Starting at $20.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Freshping by Freshworks excels in ease of setup, with a score of 9.5, making it particularly appealing for small businesses looking for a quick deployment. In contrast, Uptime.com, while still user-friendly, has a slightly lower setup score of 9.1.
- Reviewers mention that Freshping's alerting features are robust, scoring 9.2, but Uptime.com outshines it with a score of 9.3, particularly noted for its multi-channel alerting capabilities that allow users to receive notifications through various platforms.
- G2 users highlight Freshping's multi-site monitoring capabilities, scoring 9.3, which is particularly beneficial for businesses managing multiple locations. Uptime.com, however, scores higher at 9.4, with users praising its comprehensive monitoring across diverse sites.
- Reviewers say that Freshping's reporting features are solid with a score of 9.0, but Uptime.com slightly lags behind at 8.9. Users appreciate Freshping's straightforward reporting interface, which is easy to navigate.
- Users on G2 report that both products have similar overall satisfaction ratings, with Freshping at 4.6 stars and Uptime.com at 4.5 stars, indicating that both are well-regarded in the market, particularly among small businesses.
- Reviewers mention that while both products have a strong focus on customer support, Uptime.com scores higher in quality of support at 9.3 compared to Freshping's 8.8, suggesting that users may find more responsive assistance with Uptime.com.
Pricing
Entry-Level Pricing
Freshping by Freshworks
Sprout
Free
Per Year
Our forever-free option. Get 50 checks in 1-minute intervals, monitoring from 10 locations across the globe, access to 10 users, integrations, and more.
- 50 Checks at 1-minute intervals
- Monitoring from 10 global locations
- 5 public status pages
Uptime.com
Starter
Starting at $20.00
Per Month
Start with basic monitoring necessities.
- 30+ Basic Monitoring Checks for HTTP(S), SSL, DNS, and more
- 1+ Synthetic Monitoring Transaction Check
- 1+ API Check
Free Trial
Freshping by Freshworks
No trial information availableUptime.com
Free Trial is available
Ratings
Meets Requirements
9.0
716
9.1
162
Ease of Use
9.4
727
9.3
165
Ease of Setup
9.5
621
9.1
135
Ease of Admin
9.3
623
8.9
126
Quality of Support
8.8
443
9.3
132
Has the product been a good partner in doing business?
9.2
470
9.2
112
Product Direction (% positive)
8.5
674
9.0
148
Features by Category
Functionality
9.1
495
9.0
106
9.2
521
9.4
112
9.3
504
9.4
101
9.0
495
8.9
107
8.7
412
9.1
94
8.5
355
8.9
91
Generative AI
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Freshping by Freshworks and Uptime.com are categorized as Website Monitoring
Unique Categories
Freshping by Freshworks has no unique categories
Uptime.com is categorized as IT Alerting
Reviews
Reviewers' Company Size
Freshping by Freshworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Uptime.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.2%
Computer Software
16.5%
Internet
5.6%
Marketing and Advertising
4.5%
Computer & Network Security
4.4%
Other
48.7%
Information Technology and Services
23.3%
Computer Software
17.5%
Financial Services
7.4%
Computer & Network Security
6.3%
Internet
4.2%
Other
41.3%
Most Helpful Reviews
Freshping by Freshworks
Most Helpful Favorable Review
Myles M.
Verified User in Computer & Network Security
The free version is nice, has a lot of features that other sites do not that are free. Specifically the ability to define message to send and specific response from TCP.
Most Helpful Critical Review
Verified User in Human Resources
The response time of support is very bad
Uptime.com
Most Helpful Favorable Review
Adam R.
Verified User in Internet
I like that the product was exactly as advertised. All I needed to do is pop my domain in, and now I get SMS alerts when anything goes wrong on any of my sites.
Most Helpful Critical Review
Verified User in Real Estate
Hard to know if the alerts were false positives or false negatives.
Myles M.
Verified User in Computer & Network Security
The free version is nice, has a lot of features that other sites do not that are free. Specifically the ability to define message to send and specific response from TCP.
Adam R.
Verified User in Internet
I like that the product was exactly as advertised. All I needed to do is pop my domain in, and now I get SMS alerts when anything goes wrong on any of my sites.
Verified User in Human Resources
The response time of support is very bad
Verified User in Real Estate
Hard to know if the alerts were false positives or false negatives.
Discussions
Is there an API to directly report outages to Freshping?
2 comments
K
We do not have an option of API reaching out to freshping as of now. We will take this as a feature request and see if we can accommodate the same in future...Read more
What is the best way to evaluate and monitor links correctly?
1 comment
K
1. Add the nearest monitoring location to the server.
2. If there are multiple redirects, please add the final destination URL.
These 2 steps will reduce...Read more
What is the best way to integrate with Freshdesk? Alert via text message or push?
1 comment
K
Auto Closing of Down Alerts - We do not have this feature available as of today but we are working on it, we will keep you posted
Text Alert - Presently...Read more
Uptime.com has no more discussions with answers
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