Compare FollowMyHealth and MyChart 
At a Glance
Market Segments
Small-Business (42.9% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
FollowMyHealth
Star Rating
(23)3.5 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FollowMyHealthMyChart
Star Rating
(38)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about MyChartSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FollowMyHealth has a user-friendly Patient Portal, which allows for easy access to health records and appointment scheduling, but some find the interface less intuitive compared to MyChart's more polished design.
- Reviewers mention that MyChart excels in EHR Integration, with seamless connections to various healthcare systems, while FollowMyHealth's integration capabilities are noted to be slightly less robust, leading to occasional data syncing issues.
- G2 users highlight FollowMyHealth's strong features in Patient Feedback Management, allowing practices to gather and analyze patient feedback effectively, whereas MyChart is praised for its Telehealth capabilities, providing a more comprehensive virtual care experience.
- Users on G2 indicate that FollowMyHealth's Care Communication features are effective but can be limited in functionality compared to MyChart, which offers more advanced messaging options and notifications for patients.
- Reviewers say that MyChart's Patient Management tools are superior, with better tracking of patient interactions and follow-ups, while FollowMyHealth's tools are seen as adequate but lacking in some advanced features.
- Users report that FollowMyHealth has a solid Digital Intake Forms feature, but MyChart's engagement measuring tools are more sophisticated, providing deeper insights into patient satisfaction and engagement levels.
Featured Products
Sponsored
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Interactive Patient Care Systems (IPC)
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(3)
Interactive Patient Care Systems (IPC)
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Pricing
Entry-Level Pricing
FollowMyHealth
No pricing availableMyChart
No pricing availableFree Trial
FollowMyHealth
No trial information availableMyChart
No trial information availableRatings
Meets Requirements
7.9
19
9.0
20
Ease of Use
8.2
18
9.0
20
Ease of Setup
Not enough data
Not enough data
Ease of Admin
Not enough data
Not enough data
Quality of Support
8.2
16
8.9
17
Has the product been a good partner in doing business?
Not enough data
Not enough data
Product Direction (% positive)
8.1
18
9.3
16
Features by Category
Interoperability
Not enough data
8.5
10
Not enough data
8.0
10
Not enough data
8.5
9
Patient Management
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Patient-Centered Functions
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
FollowMyHealth and MyChart are categorized as Patient Engagement
Unique Categories
FollowMyHealth has no unique categories
MyChart is categorized as Interactive Patient Care Systems (IPC)
Reviews
Reviewers' Company Size
FollowMyHealth
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MyChart
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
33.3%
Health, Wellness and Fitness
23.8%
Medical Practice
19.0%
Paper & Forest Products
4.8%
Medical Devices
4.8%
Other
14.3%
Hospital & Health Care
50.0%
Health, Wellness and Fitness
11.1%
Medical Practice
5.6%
Management Consulting
5.6%
Biotechnology
5.6%
Other
22.2%
Most Helpful Reviews
FollowMyHealth
Most Helpful Favorable Review
Verified User in Health, Wellness and Fitness
The best feature in my opinion is being able to contact my provider via email thru Follow My Heath
Most Helpful Critical Review
Verified User in Hospital & Health Care
Although it’s not the software itself. Maybe the users of this software can be taught how to use more productively.
MyChart
Most Helpful Favorable Review
Matthew M. M.
Verified User in Insurance
It allows for 1 stop shopping of all my medical needs. I can communicate with my Dr through the app for most things and can even do video visits!
Most Helpful Critical Review
Verified User in Biotechnology
Making an appointment. Ridiculous process. For a follow up I pick the Dr by name. They direct me to the appt page. Then I have to choose their specialty, and you don't my Dr specialty? OK, use the drop-down list but it does not list their specialty. They...
Verified User in Health, Wellness and Fitness
The best feature in my opinion is being able to contact my provider via email thru Follow My Heath
Matthew M. M.
Verified User in Insurance
It allows for 1 stop shopping of all my medical needs. I can communicate with my Dr through the app for most things and can even do video visits!
Verified User in Hospital & Health Care
Although it’s not the software itself. Maybe the users of this software can be taught how to use more productively.
Verified User in Biotechnology
Making an appointment. Ridiculous process. For a follow up I pick the Dr by name. They direct me to the appt page. Then I have to choose their specialty, and you don't my Dr specialty? OK, use the drop-down list but it does not list their specialty. They...
Discussions
FollowMyHealth has no discussions with answers
What are the benefits of MyChart?
1 comment
TK
Being able to have access to medical records past & present. It's also handy to communicate with the doctor concerning prescription refills &...Read more
MyChart has no more discussions with answers
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