Compare Fathom and Fireflies.ai 
At a Glance
Market Segments
Small-Business (80.0% of reviews)
Small-Business (80.3% of reviews)
Entry-Level Pricing
Free
Free
Fathom
Star Rating
(5,015)5.0 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansFireflies.ai
Star Rating
(660)4.8 out of 5
Market Segments
Small-Business (80.3% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fireflies.ai excels in automated note-taking, scoring 9.4, but reviewers mention that Fathom outperforms it with a score of 9.7, highlighting Fathom's ability to generate concise summaries that are easy to digest.
- Reviewers mention that Fathom's call analysis feature is particularly strong, scoring 9.3 compared to Fireflies.ai's 8.7. Users appreciate Fathom's detailed insights into conversation dynamics, which help improve future interactions.
- G2 users note that Fathom's ease of use is rated at 9.7, while Fireflies.ai scores 9.3. Reviewers say that Fathom's intuitive interface makes it easier for new users to get started without extensive training.
- Users on G2 report that Fathom's quality of support is exceptional, with a score of 9.7, compared to Fireflies.ai's 8.9. Reviewers mention that Fathom's support team is responsive and knowledgeable, providing timely assistance when needed.
- Reviewers mention that Fathom's machine learning capabilities score 9.1, surpassing Fireflies.ai's 8.5. Users appreciate how Fathom continuously improves its transcription accuracy and contextual understanding through advanced algorithms.
- Users say that Fathom's integration with existing applications scores 9.2, while Fireflies.ai scores 8.7. Reviewers highlight Fathom's seamless connectivity with popular tools like Zoom and Slack, making it a more versatile choice for teams.
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AiSDR
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Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Free Trial
Fathom
Free Trial is available
Fireflies.ai
Free Trial is available
Ratings
Meets Requirements
9.6
4,598
9.2
608
Ease of Use
9.7
4,702
9.3
624
Ease of Setup
9.7
3,378
9.4
427
Ease of Admin
9.6
1,462
9.1
255
Quality of Support
9.7
3,526
8.8
375
Has the product been a good partner in doing business?
9.7
1,412
9.2
240
Product Direction (% positive)
9.8
4,622
9.7
616
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
555
Not enough data
8.9
553
Not enough data
Performance Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
9.6
517
Not enough data
Call Analytics
9.7
1340
9.3
235
9.1
1135
8.5
219
9.3
1198
8.7
223
Feature Not Available
Feature Not Available
Agent Performance Management
Feature Not Available
7.7
197
9.1
1241
8.9
226
9.3
1230
8.7
221
Generative AI
9.4
918
Feature Not Available
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
333
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
327
Not enough data
8.8
327
Not enough data
Feature Not Available
Not enough data
8.9
325
Not enough data
Voice
9.1
1987
8.7
417
9.0
2174
8.6
435
Transcription
9.1
2138
8.4
432
9.4
2003
9.0
411
Feature Not Available
8.3
382
Feature Not Available
8.0
372
Editing
9.2
1834
8.6
386
Feature Not Available
8.4
392
Feature Not Available
8.4
388
Feature Not Available
7.8
372
Integration
9.1
1696
8.4
364
Feature Not Available
8.0
336
Feature Not Available
8.9
374
Feature Not Available
8.2
354
9.2
1927
8.7
366
Meeting Prep - AI Meeting Assistants
Feature Not Available
8.0
402
Feature Not Available
7.9
372
Feature Not Available
8.0
370
Meeting Automation - AI Meeting Assistants
9.7
2543
9.4
414
9.3
2520
8.8
407
9.3
2518
8.8
401
Meeting Insights - AI Meeting Assistants
Feature Not Available
8.3
391
Feature Not Available
8.2
385
9.6
2528
9.1
409
Accessibility - AI Meeting Assistants
Feature Not Available
7.8
370
Feature Not Available
8.5
384
Feature Not Available
8.2
363
Training
Feature Not Available
8.6
54
Feature Not Available
8.2
53
Feature Not Available
8.3
52
9.4
263
8.9
51
Feedback
9.4
252
9.0
53
Feature Not Available
8.4
47
Feature Not Available
8.3
47
Feature Not Available
7.9
46
Feature Not Available
8.3
47
Feature Not Available
7.8
44
Feature Not Available
7.7
43
Generative AI
9.6
233
Feature Not Available
Categories
Categories
Shared Categories
Fathom and Fireflies.ai are categorized as Conversation Intelligence, Sales Coaching, Transcription, and AI Meeting Assistants
Unique Categories
Fireflies.ai has no unique categories
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.2%
Computer Software
13.0%
Consulting
10.8%
Information Technology and Services
8.3%
Professional Training & Coaching
5.3%
Other
48.5%
Consulting
15.4%
Marketing and Advertising
14.0%
Computer Software
10.5%
Information Technology and Services
9.0%
Management Consulting
3.7%
Other
47.3%
Most Helpful Reviews
Fathom
Most Helpful Favorable Review
Jacob L.
Verified User in Computer Software
Fathom is super easy to set up and intergrate with all the big meeting platforms, such as Zoom, Google Meet, and Microsoft Teams! The video recordings, AI transcription, and AI summary are available almost immediately after every meeting and the meeting...
Most Helpful Critical Review
Verified User in Computer & Network Security
As my team has started to grow, we've had increased issues with the CRM sync, and meetings getting arbitrarily assigned to view-only users even though all actions indicate it should belong to the paid user. Presumably this is an attempt to force us to...
Fireflies.ai
Most Helpful Favorable Review
Verified User in Commercial Real Estate
Product is constantly improving, and customer service is quickly and responsive.
Most Helpful Critical Review
Verified User in Computer Games
Almost everything after sign-up. I was charged for three months of a Business plan and AI credits without clear consent, usage, or even a single billing email or invoice. I only noticed the charges while reviewing my credit card. Support refunded one month,...
Jacob L.
Verified User in Computer Software
Fathom is super easy to set up and intergrate with all the big meeting platforms, such as Zoom, Google Meet, and Microsoft Teams! The video recordings, AI transcription, and AI summary are available almost immediately after every meeting and the meeting...
Verified User in Commercial Real Estate
Product is constantly improving, and customer service is quickly and responsive.
Verified User in Computer & Network Security
As my team has started to grow, we've had increased issues with the CRM sync, and meetings getting arbitrarily assigned to view-only users even though all actions indicate it should belong to the paid user. Presumably this is an attempt to force us to...
Verified User in Computer Games
Almost everything after sign-up. I was charged for three months of a Business plan and AI credits without clear consent, usage, or even a single billing email or invoice. I only noticed the charges while reviewing my credit card. Support refunded one month,...
Discussions
How do I show it is recording during live Zooms?
9 comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
Does fireflies Ai record video?
4 comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
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