Compare Fathom and Fireflies.ai 
At a Glance
Market Segments
Small-Business (80.7% of reviews)
Small-Business (79.9% of reviews)
Entry-Level Pricing
Free
Free
Fathom
Star Rating
(4,523)5.0 out of 5
Market Segments
Small-Business (80.7% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Learn more about FathomFireflies.ai
Star Rating
(618)4.8 out of 5
Market Segments
Small-Business (79.9% of reviews)
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fireflies.ai excels in Automated Note-Taking with a score of 9.4, while Fathom shines even brighter with a score of 9.7, indicating that Fathom's note-taking capabilities are more robust and user-friendly.
- Reviewers mention that Fathom's Call Recording feature is highly rated at 9.8, compared to Fireflies.ai's 9.3, suggesting that Fathom provides superior quality and reliability in recording calls.
- G2 users highlight that Fireflies.ai's Voice Recognition feature scores 8.8, while Fathom achieves a higher score of 9.3, indicating that Fathom's voice recognition technology is more accurate and efficient.
- Users on G2 report that Fathom's Smart Summaries feature is particularly effective, scoring 9.6, compared to Fireflies.ai's 9.1, showcasing Fathom's strength in providing concise and relevant meeting insights.
- Reviewers say that Fathom's Quality of Support is rated at 9.7, significantly higher than Fireflies.ai's 8.9, which suggests that users may find Fathom's customer service more responsive and helpful.
- Users report that Fireflies.ai has a strong Customization feature with a score of 8.6, but Fathom's overall customization options, particularly in Integrates With Existing Applications at 9.2, provide a more seamless experience for users looking to tailor their software environment.
Featured Products
Sponsored
AiSDR
(32)
Note-Taking Software
Visit Website
Pricing
Entry-Level Pricing
Fireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Free Trial
Fathom
Free Trial is available
Fireflies.ai
Free Trial is available
Ratings
Meets Requirements
9.6
4,113
9.2
567
Ease of Use
9.7
4,205
9.3
582
Ease of Setup
9.7
2,882
9.5
385
Ease of Admin
9.6
1,326
9.1
239
Quality of Support
9.7
3,158
8.9
348
Has the product been a good partner in doing business?
9.8
1,281
9.3
223
Product Direction (% positive)
9.8
4,132
9.8
576
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
486
Not enough data
8.9
484
Not enough data
Performance Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
9.5
448
Not enough data
Call Analytics
9.7
1222
9.3
221
9.1
1017
8.5
206
9.3
1081
8.7
209
Feature Not Available
Feature Not Available
Agent Performance Management
Feature Not Available
7.7
183
9.2
1123
8.8
211
9.3
1114
8.7
207
Generative AI
9.4
801
Feature Not Available
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
291
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
285
Not enough data
8.8
285
Not enough data
Feature Not Available
Not enough data
8.9
282
Not enough data
Voice
9.0
1811
8.8
384
8.9
1989
8.6
402
Transcription
9.0
1954
8.5
400
9.4
1823
9.0
379
Feature Not Available
8.3
351
Feature Not Available
8.1
341
Editing
9.2
1657
8.7
354
Feature Not Available
8.5
361
Feature Not Available
8.5
357
Feature Not Available
7.9
342
Integration
9.1
1521
8.5
333
Feature Not Available
8.1
307
Feature Not Available
8.9
344
Feature Not Available
8.3
325
9.2
1749
8.7
338
Meeting Prep - AI Meeting Assistants
Feature Not Available
8.0
367
Feature Not Available
8.0
339
Feature Not Available
8.1
336
Meeting Automation - AI Meeting Assistants
9.7
2181
9.4
379
9.3
2158
8.8
371
9.3
2161
8.8
367
Meeting Insights - AI Meeting Assistants
Feature Not Available
8.3
356
Feature Not Available
8.3
350
9.6
2166
9.1
374
Accessibility - AI Meeting Assistants
Feature Not Available
7.9
337
Feature Not Available
8.6
350
Feature Not Available
8.2
329
Training
Feature Not Available
8.8
49
Feature Not Available
8.5
48
Feature Not Available
8.5
47
9.4
235
9.0
46
Feedback
9.3
225
9.2
48
Feature Not Available
8.7
42
Feature Not Available
8.5
42
Feature Not Available
8.1
42
Feature Not Available
8.8
43
Feature Not Available
8.3
40
Feature Not Available
8.1
39
Generative AI
9.6
209
Feature Not Available
Categories
Categories
Shared Categories
Fathom and Fireflies.ai are categorized as Conversation Intelligence, Sales Coaching, Transcription, and AI Meeting Assistants
Unique Categories
Fireflies.ai has no unique categories
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
14.4%
Computer Software
13.1%
Consulting
10.8%
Information Technology and Services
8.3%
Professional Training & Coaching
5.5%
Other
47.9%
Consulting
15.8%
Marketing and Advertising
14.0%
Computer Software
10.3%
Information Technology and Services
9.1%
Management Consulting
3.4%
Other
47.3%
Most Helpful Reviews
Fathom
Most Helpful Favorable Review
Jacob L.
Verified User in Computer Software
Fathom is super easy to set up and intergrate with all the big meeting platforms, such as Zoom, Google Meet, and Microsoft Teams! The video recordings, AI transcription, and AI summary are available almost immediately after every meeting and the meeting...
Most Helpful Critical Review
Greg N.
Verified User in Management Consulting
The desktop app is super invasive and once you download and install (with connection to Zoom), offloading is nearly impossible.
Fireflies.ai
Most Helpful Favorable Review
Verified User in Information Technology and Services
Note-taking and sharing automatically via emails, even when we do to attend the meetings.
Most Helpful Critical Review
Patrick L.
Verified User in Computer Software
If anyone in the call has an accent, Fireflies sometimes picks up the wrong words, even thinks it's a swear word that shows up in asterisks. Also, if Fireflies joins a Zoom Meeting, it thinks multiple people are the same person talking, which can cause some...
Jacob L.
Verified User in Computer Software
Fathom is super easy to set up and intergrate with all the big meeting platforms, such as Zoom, Google Meet, and Microsoft Teams! The video recordings, AI transcription, and AI summary are available almost immediately after every meeting and the meeting...
Verified User in Information Technology and Services
Note-taking and sharing automatically via emails, even when we do to attend the meetings.
Greg N.
Verified User in Management Consulting
The desktop app is super invasive and once you download and install (with connection to Zoom), offloading is nearly impossible.
Patrick L.
Verified User in Computer Software
If anyone in the call has an accent, Fireflies sometimes picks up the wrong words, even thinks it's a swear word that shows up in asterisks. Also, if Fireflies joins a Zoom Meeting, it thinks multiple people are the same person talking, which can cause some...
Discussions
How do I show it is recording during live Zooms?
9 comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
Does fireflies Ai record video?
4 comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
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