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At a Glance
Market Segments
Small-Business (78.7% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
Free
$6.00 Per Month
Fathom
Star Rating
(6,327)5.0 out of 5
Market Segments
Small-Business (78.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansGoogle Workspace
Star Rating
(47,149)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in collaboration features, particularly with Google Docs and Sheets, allowing real-time editing and commenting, but some reviewers mention that the integration with third-party apps can be cumbersome compared to Fathom's seamless integration capabilities.
- Reviewers mention that Fathom's ease of use is highlighted by its intuitive interface and straightforward setup process, with many users praising the quick onboarding experience, while Google Workspace, although user-friendly, has a steeper learning curve for new users due to its extensive features.
- Users on G2 say that Fathom's customer support is exceptional, with a high quality of support rating, often resolving issues quickly, whereas Google Workspace users report mixed experiences with support, citing longer wait times and less personalized assistance.
- Reviewers mention that Google Workspace's robust suite of tools is beneficial for small businesses, but some users feel that Fathom's focus on specific functionalities, like automated meeting summaries, provides a more tailored experience for their needs.
- Users say that Fathom's autonomous task execution feature is a standout, allowing for efficient management of tasks without constant oversight, while Google Workspace's task management tools, although effective, require more manual input and oversight.
- G2 users report that both products have strong product direction, but Fathom's commitment to continuous improvement and user feedback is particularly noted, with many users feeling more confident in its future development compared to Google Workspace.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
Fathom
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
9.6
5,876
9.1
37,389
Ease of Use
9.7
6,003
9.3
37,605
Ease of Setup
9.6
4,660
9.2
9,549
Ease of Admin
9.6
1,833
9.1
8,170
Quality of Support
9.7
4,456
8.6
29,791
Has the product been a good partner in doing business?
9.7
1,768
9.0
7,494
Product Direction (% positive)
9.8
5,906
8.7
36,116
Features by Category
File Management
Not enough data
9.2
7975
Not enough data
9.1
8031
Not enough data
9.0
8120
Not enough data
8.9
8163
Not enough data
9.0
7759
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
116
Not enough data
7.7
116
Not enough data
7.8
115
Collaboration
Not enough data
9.0
7553
Not enough data
9.4
8334
Not enough data
9.2
7855
Not enough data
8.8
6837
Administration
Not enough data
9.1
6011
Not enough data
8.9
5840
Not enough data
9.1
5798
Not enough data
8.4
6281
Not enough data
8.7
5285
Not enough data
9.1
6400
Platform
Not enough data
9.3
2126
Not enough data
8.8
1730
Not enough data
8.8
1655
Not enough data
8.8
1495
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Organization
Feature Not Available
Not enough data
9.2
669
Not enough data
8.9
662
Not enough data
Performance Analysis
8.5
191
Not enough data
Feature Not Available
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.8
121
Not enough data
9.5
627
Not enough data
Agentic AI - AI Sales Assistant
9.0
57
Not enough data
Feature Not Available
Not enough data
9.0
55
Not enough data
Feature Not Available
Not enough data
9.2
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
Not enough data
8.7
2093
Not enough data
8.8
2224
Not enough data
8.7
2042
Business Instant Messaging
Not enough data
9.0
2184
Not enough data
9.0
2219
Business Instant Messaging
Not enough data
9.0
2264
Not enough data
9.1
2333
Not enough data
8.7
1884
Generative AI - Business Instant Messaging
Not enough data
8.3
255
AI - Business Instant Messaging
Not enough data
8.2
249
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.3
246
Agentic AI - Business Instant Messaging
Not enough data
8.2
136
Not enough data
8.3
135
Call Analytics
9.7
2000
Not enough data
9.1
1766
Not enough data
9.3
1836
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
9.2
1881
Not enough data
9.3
1871
Not enough data
Generative AI
9.5
1559
Not enough data
Agentic AI - Conversation Intelligence
9.0
486
Not enough data
9.0
483
Not enough data
8.9
482
Not enough data
9.1
474
Not enough data
9.1
483
Not enough data
8.9
468
Not enough data
8.8
460
Not enough data
Presenter Tools
Not enough data
8.9
2787
Not enough data
8.4
2395
Not enough data
8.2
2275
Not enough data
8.7
2689
Conferencing Options
Not enough data
9.0
3047
Not enough data
9.0
3108
Not enough data
9.1
3200
Application Tools
Not enough data
8.7
2453
Not enough data
8.5
2529
Not enough data
9.1
2828
Agentic AI - Screen Sharing
Not enough data
8.2
184
Platform Basics
Not enough data
8.7
1796
Not enough data
8.8
1790
Not enough data
9.5
1815
Platform Content
Not enough data
8.6
1684
Not enough data
8.1
1688
Not enough data
8.3
1621
Not enough data
9.4
1785
Platform Additional Functionality
Not enough data
8.7
1583
Not enough data
9.1
1686
Not enough data
9.4
1717
Generative AI
Not enough data
8.4
529
Not enough data
8.1
519
Not enough data
7.7
515
Not enough data
8.4
522
Not enough data
7.3
507
Not enough data
8.1
514
Not enough data
7.9
511
Calculating
Not enough data
8.9
1833
Not enough data
8.9
1729
Insights
Not enough data
8.7
1706
Not enough data
8.9
1768
Editing
Not enough data
8.5
1710
Not enough data
9.4
1850
Not enough data
8.9
1766
Functionality
Not enough data
8.7
1569
Not enough data
9.2
1772
Not enough data
9.1
1790
Not enough data
9.5
1876
Applications
Not enough data
9.3
1303
Not enough data
9.1
1248
Not enough data
8.4
1204
Collaboration
Not enough data
9.3
1287
Not enough data
8.9
1180
Not enough data
9.3
1272
Management
Not enough data
9.2
1259
Not enough data
9.1
1227
Not enough data
9.5
1268
Agentic AI - Office Suites
Not enough data
7.9
361
Not enough data
8.1
363
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
445
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
442
Not enough data
8.9
444
Not enough data
Feature Not Available
Not enough data
8.9
438
Not enough data
Agentic AI - Video CMS
9.1
60
Not enough data
9.1
60
Not enough data
9.3
60
Not enough data
9.2
60
Not enough data
Voice
9.0
2527
Not enough data
9.0
2739
Not enough data
Transcription
9.1
2709
Not enough data
9.4
2563
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2379
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2232
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2469
Not enough data
Agentic AI - Transcription
9.1
319
Not enough data
9.1
312
Not enough data
9.0
308
Not enough data
Collaboration Tools
Not enough data
9.0
5906
Not enough data
9.0
4160
Not enough data
8.3
3625
Not enough data
9.0
4212
Not enough data
8.9
3943
Meeting Coordination
Not enough data
9.1
5769
Not enough data
8.5
5147
Not enough data
8.8
5441
Not enough data
9.2
4148
Software Type
Not enough data
9.0
5726
Not enough data
9.2
4218
Not enough data
8.9
3790
Agentic AI - Video Conferencing
Not enough data
8.0
352
Not enough data
8.0
355
Not enough data
8.1
351
Survey Management
Not enough data
9.0
1010
Not enough data
9.0
1035
Not enough data
8.4
990
Not enough data
8.9
1008
Survey Customization
Not enough data
8.5
862
Not enough data
8.4
911
Not enough data
8.6
909
Not enough data
8.4
753
Survey Insights
Not enough data
8.8
991
Not enough data
8.4
759
Not enough data
9.0
968
Not enough data
9.0
964
Agentic AI - Survey
Not enough data
8.2
77
Not enough data
8.0
76
Not enough data
8.1
76
Calendar View
Not enough data
9.2
1424
Not enough data
9.1
1395
Shared Calendar
Not enough data
9.2
1435
Not enough data
9.1
1399
Accessibility
Not enough data
8.8
1219
Not enough data
8.6
1274
Integration
Not enough data
9.0
1336
Not enough data
8.9
1316
Not enough data
8.9
1325
Notifications
Not enough data
9.0
1365
Not enough data
8.7
1222
Generative AI
Not enough data
7.9
733
Not enough data
8.1
739
Not enough data
8.0
734
Agentic AI - Calendar
Not enough data
8.0
283
Design
Not enough data
8.7
1379
Not enough data
8.5
1387
Not enough data
8.4
1380
Collaboration
Not enough data
9.4
1476
Not enough data
9.3
1459
File Types
Not enough data
9.2
1472
Not enough data
9.0
1442
Not enough data
8.7
1202
Edit & Revise
Not enough data
9.1
1453
Not enough data
8.9
1406
Not enough data
9.2
1475
Integrate & Embed
Not enough data
9.2
1409
Not enough data
8.9
1272
Not enough data
9.0
1349
Operating System
Not enough data
9.1
1319
Not enough data
9.0
1297
Not enough data
8.3
1057
Generative AI
Not enough data
8.3
720
Not enough data
8.5
711
Not enough data
7.9
705
Not enough data
8.1
706
Not enough data
8.0
700
Agentic AI - Document Creation
Not enough data
7.9
273
Generative AI
Not enough data
8.3
803
Not enough data
8.3
799
Not enough data
8.1
797
Not enough data
7.9
299
Not enough data
8.3
298
Not enough data
8.0
294
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3179
Not enough data
9.3
3149
Not enough data
9.4
3147
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3154
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
274
Not enough data
8.8
272
Not enough data
9.0
272
Not enough data
8.8
272
Not enough data
Agentic AI - Sales Coaching
8.9
50
Not enough data
8.9
50
Not enough data
8.8
50
Not enough data
9.0
50
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
347
Not enough data
Feedback
9.4
335
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
313
Not enough data
Agentic AI - Note-Taking Software
9.2
322
7.9
74
Action Item Detection - AI Note-taking Software
9.5
514
Not enough data
9.6
519
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
511
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
489
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
476
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
481
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
464
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
478
Not enough data
Speaker Identification - AI Note-taking Software
9.3
492
Not enough data
Customizations
Not enough data
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Growth
Not enough data
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Content
Not enough data
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Support
Not enough data
8.4
149
Categories
Categories
Shared Categories
Fathom and Google Workspace are categorized as Note-Taking Software
Unique Categories
Fathom is categorized as Conversation Intelligence, AI Sales Assistant, Video CMS, Sales Coaching, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.4%
Computer Software
12.8%
Consulting
10.8%
Information Technology and Services
8.7%
Professional Training & Coaching
4.7%
Other
49.7%
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Discussions
How do I show it is recording during live Zooms?
9 Comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Fathom has no more discussions with answers
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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