Compare Fathom and Fireflies.ai

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At a Glance
Fathom
Fathom
Star Rating
(5,040)5.0 out of 5
Market Segments
Small-Business (82.9% of reviews)
Information
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plans
Fireflies.ai
Fireflies.ai
Star Rating
(667)4.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Information
Entry-Level Pricing
Free
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Fireflies.ai excels in automated note-taking, scoring 9.4, but reviewers mention that Fathom outperforms it with a score of 9.7, highlighting Fathom's ability to generate concise summaries that are easy to digest.
  • Reviewers mention that Fathom's call analysis feature is particularly strong, scoring 9.3 compared to Fireflies.ai's 8.7. Users appreciate Fathom's detailed insights into conversation dynamics, which help improve future interactions.
  • G2 users note that Fathom's ease of use is rated at 9.7, while Fireflies.ai scores 9.3. Reviewers say that Fathom's intuitive interface makes it easier for new users to get started without extensive training.
  • Users on G2 report that Fathom's quality of support is exceptional, with a score of 9.7, compared to Fireflies.ai's 8.9. Reviewers mention that Fathom's support team is responsive and knowledgeable, providing timely assistance when needed.
  • Reviewers mention that Fathom's machine learning capabilities score 9.1, surpassing Fireflies.ai's 8.5. Users appreciate how Fathom continuously improves its transcription accuracy and contextual understanding through advanced algorithms.
  • Users say that Fathom's integration with existing applications scores 9.2, while Fireflies.ai scores 8.7. Reviewers highlight Fathom's seamless connectivity with popular tools like Zoom and Slack, making it a more versatile choice for teams.
Featured Products
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Browse all 3 pricing plans
Fireflies.ai
Free
Free
Browse all 4 pricing plans
Free Trial
Fathom
Free Trial is available
Fireflies.ai
Free Trial is available
Ratings
Meets Requirements
9.6
2,463
9.2
492
Ease of Use
9.7
2,518
9.3
504
Ease of Setup
9.7
1,665
9.4
344
Ease of Admin
9.6
835
9.1
214
Quality of Support
9.7
1,925
8.8
300
Has the product been a good partner in doing business?
9.8
804
9.2
200
Product Direction (% positive)
9.9
2,474
9.7
498
Features by Category
9.1
2,217
8.5
446
Voice
9.1
1978
8.7
424
9.0
2163
8.6
442
Transcription
9.0
2126
8.5
439
9.4
1994
9.0
418
Feature Not Available
8.3
389
Feature Not Available
8.0
379
Editing
9.2
1826
8.6
393
Feature Not Available
8.4
399
Feature Not Available
8.5
395
Feature Not Available
7.8
379
Integration
9.1
1689
8.4
371
Feature Not Available
8.0
343
Feature Not Available
8.9
381
Feature Not Available
8.2
361
9.2
1918
8.7
373
Categories
Categories
Shared Categories
Fathom
Fathom
Fireflies.ai
Fireflies.ai
Fathom and Fireflies.ai are categorized as Conversation Intelligence, Sales Coaching, Transcription, and AI Meeting Assistants
Unique Categories
Fathom
Fathom is categorized as AI Sales Assistant, Video CMS, and Note-Taking Software
Fireflies.ai
Fireflies.ai has no unique categories
Reviews
Reviewers' Company Size
Fathom
Fathom
Small-Business(50 or fewer emp.)
82.9%
Mid-Market(51-1000 emp.)
15.4%
Enterprise(> 1000 emp.)
1.7%
Fireflies.ai
Fireflies.ai
Small-Business(50 or fewer emp.)
81.3%
Mid-Market(51-1000 emp.)
15.9%
Enterprise(> 1000 emp.)
2.8%
Reviewers' Industry
Fathom
Fathom
Marketing and Advertising
15.5%
Computer Software
13.0%
Consulting
10.9%
Information Technology and Services
8.0%
Professional Training & Coaching
6.6%
Other
46.0%
Fireflies.ai
Fireflies.ai
Consulting
16.3%
Marketing and Advertising
13.8%
Computer Software
9.6%
Information Technology and Services
8.3%
Management Consulting
4.3%
Other
47.6%
Most Helpful Reviews
Fathom
Fathom
Most Helpful Favorable Review
JL
Jacob L.
Verified User in Computer Software

Fathom is super easy to set up and intergrate with all the big meeting platforms, such as Zoom, Google Meet, and Microsoft Teams! The video recordings, AI transcription, and AI summary are available almost immediately after every meeting and the meeting...

Most Helpful Critical Review
Verified User
G
Verified User in Marketing and Advertising

Quite a few things: 1. Inaccurate output 2. Not very sales specific, i have tried other tools and they seem to be a better fit for my use cases.

Fireflies.ai
Fireflies.ai
Most Helpful Favorable Review
Verified User
G
Verified User in Computer Software

It is so simple to use, we just have add fred@fireflies.ai to the invite and the bot would join the event, I don't think anyone can make this process simpler. And the accuracy of transcription is also great.

Most Helpful Critical Review
Verified User
G
Verified User in Computer Games

Almost everything after sign-up. I was charged for three months of a Business plan and AI credits without clear consent, usage, or even a single billing email or invoice. I only noticed the charges while reviewing my credit card. Support refunded one month,...

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Discussions
Fathom
Fathom Discussions
How do I show it is recording during live Zooms?
9 comments
SG
You can go into your Fathom Dashboard and see all the recorded Zoom calls, and you can get a unique link to the call you can share.Read more
Monty the Mongoose crying
Fathom has no more discussions with answers
Fireflies.ai
Fireflies.ai Discussions
Does fireflies Ai record video?
4 comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
Does fireflies AI work with teams?
2 comments
What is fireflies AI?
1 comment
NK
Comment deleted by user.Read more