Compare FastSpring and Paddle 
At a Glance
Market Segments
Small-Business (89.1% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go
FastSpring
Star Rating
(185)4.5 out of 5
Market Segments
Small-Business (89.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about FastSpringPaddle
Star Rating
(186)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Entry-Level Pricing
Pay As You Go
Learn more about PaddleSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FastSpring excels in "Quality of Support" with a score of 9.1, while Paddle's support quality is rated lower at 8.2. Reviewers mention that FastSpring's support team is responsive and helpful, making it easier for small businesses to resolve issues quickly.
- Reviewers mention that Paddle offers better "Custom Pricing" options with a score of 9.0 compared to FastSpring's 8.8. Users appreciate Paddle's flexibility in tailoring pricing plans to fit their specific business needs.
- G2 users highlight FastSpring's superior "Billing Automation" capabilities, scoring 8.8, while Paddle scores 9.0. However, users on G2 note that Paddle's automation features are more comprehensive, allowing for easier management of recurring billing processes.
- Users say that FastSpring shines in "Sales Tax" tracking with a remarkable score of 9.6, while Paddle's score is also high but slightly lower at 9.3. Reviewers mention that FastSpring's tax management tools simplify compliance for small businesses operating in multiple regions.
- Reviewers mention that Paddle's "Renewals" management is rated higher at 9.3 compared to FastSpring's 8.6. Users report that Paddle provides better tools for handling subscription renewals, which is crucial for businesses relying on recurring revenue.
- Users on G2 report that FastSpring's "Checkout Process" is rated 9.2, outperforming Paddle's 8.8. Reviewers say that FastSpring's streamlined checkout experience leads to higher conversion rates, making it a preferred choice for e-commerce businesses.
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Pricing
Entry-Level Pricing
FastSpring
No pricing availablePaddle
5% + 50c per transaction
Pay As You Go
Global payments and billing unified in one platform, with cross-border sales tax compliance and fraud protection. No migration fees, monthly fees, or hidden extras.
- Global payments and billing
- Cross-border sales tax compliance
- Fraud protection and chargeback processing
Free Trial
FastSpring
Free Trial is available
Paddle
Free Trial is available
Ratings
Meets Requirements
9.1
153
8.7
142
Ease of Use
8.8
153
9.0
145
Ease of Setup
8.2
110
8.8
110
Ease of Admin
8.9
109
8.8
99
Quality of Support
9.1
149
8.3
144
Has the product been a good partner in doing business?
9.3
109
9.2
97
Product Direction (% positive)
8.2
147
8.4
139
Features by Category
Billing and Payments
8.2
15
8.7
23
8.1
14
8.8
22
8.8
15
9.0
24
Revenue Recognition
7.9
12
8.0
20
8.5
10
Feature Not Available
8.8
10
Feature Not Available
Revenue Optimization
8.3
11
8.0
19
7.7
10
7.8
18
6.9
12
7.9
19
8.3
8
7.6
20
Billing
8.8
32
|
Verified
9.0
48
|
Verified
8.1
20
|
Verified
8.1
36
|
Verified
7.5
26
|
Verified
8.0
38
|
Verified
8.7
17
|
Verified
7.4
31
|
Verified
Dunning
8.9
18
|
Verified
7.8
31
|
Verified
7.5
22
|
Verified
7.7
36
|
Verified
8.1
15
|
Verified
8.1
28
|
Verified
Performance
8.5
24
|
Verified
8.1
36
|
Verified
8.6
29
|
Verified
8.2
44
|
Verified
8.1
25
|
Verified
7.9
46
|
Verified
Reporting
8.1
15
|
Verified
7.4
29
|
Verified
7.7
14
|
Verified
Feature Not Available
7.7
15
|
Verified
Feature Not Available
Bill Generation
Not enough data
8.3
27
Not enough data
8.7
29
Not enough data
8.7
31
Bill Processing
Not enough data
8.4
24
Not enough data
8.2
25
Not enough data
9.0
30
Integration
Not enough data
8.9
26
Not enough data
9.1
29
Not enough data
8.5
23
Order Management
8.5
9
|
Verified
8.7
20
|
Verified
8.9
14
|
Verified
8.4
27
|
Verified
7.7
8
|
Verified
8.1
16
|
Verified
8.6
14
|
Verified
9.2
23
|
Verified
Products & Plans
8.6
12
|
Verified
8.7
20
|
Verified
8.8
8
|
Verified
8.3
16
|
Verified
8.3
12
|
Verified
7.8
27
|
Verified
9.1
11
|
Verified
8.4
18
|
Verified
Pricing
9.0
13
|
Verified
9.0
27
|
Verified
8.5
12
|
Verified
8.5
27
|
Verified
8.0
9
|
Verified
8.1
19
|
Verified
Revenue Management
8.3
12
|
Verified
8.7
23
|
Verified
8.7
10
|
Verified
8.5
18
|
Verified
8.2
13
|
Verified
8.4
19
|
Verified
9.1
11
|
Verified
8.4
22
|
Verified
Integration
8.2
14
|
Verified
8.8
24
|
Verified
7.3
10
|
Verified
8.6
21
|
Verified
8.1
9
|
Verified
8.3
19
|
Verified
Tracking
Not enough data
9.6
31
Not enough data
9.6
31
Not enough data
9.4
29
Not enough data
8.8
23
Not enough data
8.7
22
Not enough data
9.0
27
Integrations
Not enough data
8.2
29
Remittance
Not enough data
8.3
25
Not enough data
8.5
29
Not enough data
8.8
28
Not enough data
8.5
28
Headless Commerce
Not enough data
Not enough data
7.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Merchandising/Marketing
8.2
68
Not enough data
8.3
65
Not enough data
8.4
52
Not enough data
9.1
66
Not enough data
7.8
39
Not enough data
7.7
34
Not enough data
Feature Not Available
Not enough data
Product Catalog
8.4
65
Not enough data
8.6
63
Not enough data
8.3
42
Not enough data
9.1
58
Not enough data
Order Process
9.2
85
Not enough data
Feature Not Available
Not enough data
9.0
84
Not enough data
9.4
86
Not enough data
9.2
85
Not enough data
9.1
80
Not enough data
Feature Not Available
Not enough data
8.6
23
Not enough data
Multi-Channel Support
8.7
46
Not enough data
9.0
47
Not enough data
8.4
29
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
28
|
Verified
Not enough data
8.6
29
Not enough data
8.7
26
Not enough data
Platform
8.6
58
Not enough data
8.2
74
Not enough data
8.4
50
Not enough data
8.6
58
Not enough data
8.3
81
Not enough data
9.1
78
Not enough data
8.7
31
Not enough data
8.8
62
Not enough data
Feature Not Available
Not enough data
9.1
66
Not enough data
9.2
77
Not enough data
9.4
82
Not enough data
Payment processing - Merchant of Record
Not enough data
9.2
12
Not enough data
9.4
12
Not enough data
9.1
13
Not enough data
9.2
12
Not enough data
8.3
11
Not enough data
7.9
12
Tax management - Merchant of Record
Not enough data
9.6
13
Not enough data
9.4
13
Not enough data
9.4
12
Security and Compliance - Merchant of Record
Not enough data
8.3
11
Not enough data
8.9
12
Not enough data
9.0
13
Not enough data
9.2
13
Administration - Merchant of Record
Not enough data
7.8
13
Not enough data
8.5
13
Not enough data
8.3
13
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
FastSpring and Paddle are categorized as Subscription Billing, Subscription Revenue Management, Subscription Management, Sales Tax and VAT Compliance, Billing, and Merchant of Record
Unique Categories
FastSpring is categorized as E-Commerce Platforms
Paddle is categorized as Failed Payment Recovery
Reviews
Reviewers' Company Size
FastSpring
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paddle
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
42.6%
Information Technology and Services
10.8%
Internet
6.8%
Music
5.1%
Marketing and Advertising
4.0%
Other
30.7%
Computer Software
51.1%
Information Technology and Services
11.1%
Internet
6.7%
Marketing and Advertising
4.4%
Design
3.3%
Other
23.3%
Most Helpful Reviews
FastSpring
Most Helpful Favorable Review
Bogdan D.
Verified User in Computer Software
We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want.
Most Helpful Critical Review
German V.
Verified User in Design
Little pushback over big banks and credit cards. They should defend the merchant against faulty complaints.
Paddle
Most Helpful Favorable Review
Oleksandr K.
Verified User in Information Technology and Services
The onboarding was extremely easy, with the help of excellent customer support. The team is ready to implement custom requests and very helpful. The whole system looks light and modern without the extra burden of a 20-year old system, like most of the...
Most Helpful Critical Review
Verified User in Computer Software
The support is completely unresponsive, with simple questions taking up to 5 days to get an answer. When contacting you are shown a message saying "Our Customer Support team is currently experiencing a high volume of inquiries.." but don't be fooled: that...
Bogdan D.
Verified User in Computer Software
We are selling our software online through the store that FastSpring provides. We love the platform and the solution. But the dashboard usability could definitely use some improvements. It's getting there but slower than we'd all want.
Oleksandr K.
Verified User in Information Technology and Services
The onboarding was extremely easy, with the help of excellent customer support. The team is ready to implement custom requests and very helpful. The whole system looks light and modern without the extra burden of a 20-year old system, like most of the...
German V.
Verified User in Design
Little pushback over big banks and credit cards. They should defend the merchant against faulty complaints.
Verified User in Computer Software
The support is completely unresponsive, with simple questions taking up to 5 days to get an answer. When contacting you are shown a message saying "Our Customer Support team is currently experiencing a high volume of inquiries.." but don't be fooled: that...
Alternatives
Discussions
Is the affiliation platform more easy to use than when it was created?
1 comment
CG
Hi Jean, thank you for your question. We have made some significant changes to our affiliate program over the years in an effort to make it easier to use for...Read more
Has anybody had a successful relationship with this business?
1 comment
MH
Frankly speaking, I started to get along well with my business only when I started to take seriously the need to use different documents. For example,...Read more
How much does FastSpring cost?
1 comment
EM
FastSpring has 2 pricing options: An 8.9% fee of the total transaction value of the transaction. A 5.9% fee of the total transaction's value, plus 95 cents...Read more
Which payment methods do you support?
1 comment
Official Response from Paddle
By selling your product through Paddle, you can immediately accept purchases via:
Mastercard
Visa
Maestro
American Express
Discover
Diners...Read more
Which currencies do you offer?
1 comment
Official Response from Paddle
In order to help you sell your products throughout the world, Paddle accepts payments in a wide range of currencies:
Argentine Peso (ARS)
Australian...Read more
Which languages do you support?
1 comment
Official Response from Paddle
The Paddle Checkout is localized in the following...Read more
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