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At a Glance
Market Segments
Small-Business (76.5% of reviews)
Small-Business (77.1% of reviews)
Entry-Level Pricing
$5.00 1 User Per Month
$5.00 1 User Per Month
Fastmail
Star Rating
(17)4.3 out of 5
Market Segments
Small-Business (76.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansSpike
Star Rating
(254)4.6 out of 5
Market Segments
Small-Business (77.1% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say Spike excels in ease of use with a score of 9.3, while Fastmail trails behind at 7.8. Users report that Spike's intuitive interface and features like the "Conversations" view make email management seamless, whereas Fastmail's interface can feel less modern and more complex.
- Users mention that Spike has a higher quality of support, scoring 9.1 compared to Fastmail's 6.9. Reviewers highlight Spike's responsive customer service and helpful resources, while Fastmail users express frustration with slower response times and less comprehensive support documentation.
- G2 users report that Spike has a strong product direction with a score of 9.7, indicating a commitment to continuous improvement and feature updates. In contrast, Fastmail's score of 6.5 suggests that users feel less confident about the platform's future development and innovation.
- Users on G2 highlight Spike's ease of setup, scoring 9.4, which is a significant advantage for small businesses looking to get started quickly. Fastmail does not have a score available for this category, but users have mentioned that the setup process can be more cumbersome compared to Spike.
- Reviewers mention that both products cater well to small businesses, with Spike receiving 77.1% of reviews from this segment and Fastmail 76.5%. However, users say that Spike's features, such as integrated chat and collaboration tools, provide a more comprehensive solution for small teams.
- Users report that Spike meets requirements effectively with a score of 9.0, while Fastmail scores 7.7. Reviewers appreciate Spike's unique features like email-to-task conversion, which enhances productivity, whereas Fastmail is seen as more traditional and lacking in innovative functionalities.
Pricing
Entry-Level Pricing
Fastmail
Standard
$5.00
1 User Per Month
Enhanced features for home or work.
- Everything on the the Basic plan
- 30GB per user of storage
- Use your own domains (you@yourname) and use up to 100 domains
Spike
Pro
$5.00
1 User Per Month
Use Spike's email app with up to 3 email accounts with unified inbox and unlimited search history
- Conversational Email
- Spike AI
- 5 GB storage
Free Trial
Fastmail
Free Trial is available
Spike
Free Trial is available
Ratings
Meets Requirements
7.7
10
8.9
164
Ease of Use
7.8
10
9.3
168
Ease of Setup
Not enough data
9.3
50
Ease of Admin
Not enough data
8.7
34
Quality of Support
6.9
9
9.0
155
Has the product been a good partner in doing business?
Not enough data
8.6
32
Product Direction (% positive)
6.5
10
9.6
154
Features by Category
Messenger
Not enough data
9.1
25
|
Verified
Not enough data
9.3
23
|
Verified
Not enough data
8.9
24
|
Verified
Not enough data
9.1
25
|
Verified
Channels
Not enough data
8.7
21
|
Verified
Not enough data
8.4
20
|
Verified
Not enough data
8.6
19
|
Verified
Not enough data
8.6
20
|
Verified
Not enough data
8.2
20
|
Verified
Customers
Not enough data
8.8
20
|
Verified
Not enough data
8.6
22
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.9
64
Not enough data
9.2
68
Not enough data
8.6
68
Business Instant Messaging
Not enough data
8.8
55
Not enough data
8.4
53
Business Instant Messaging
Not enough data
9.2
67
Not enough data
9.2
62
Not enough data
Feature Not Available
Generative AI - Business Instant Messaging
Not enough data
7.4
9
AI - Business Instant Messaging
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
8
Not enough data
5.6
8
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
8.9
6
Formatting
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
Not enough data
Content
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Product Type
Not enough data
8.7
5
Not enough data
9.3
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Inbox Tools
Not enough data
9.5
70
Not enough data
9.0
66
Not enough data
9.2
65
Not enough data
9.2
63
Coordination Tools
Not enough data
8.5
63
Not enough data
8.5
64
Not enough data
8.5
57
Software Options
Not enough data
9.3
68
Not enough data
9.2
69
Email Client - Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
9.1
25
|
Verified
Not enough data
8.6
18
Not enough data
8.7
17
Not enough data
8.8
27
|
Verified
Not enough data
Feature Not Available
Meeting Coordination
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
9.1
27
|
Verified
Not enough data
8.9
24
|
Verified
Software Type
Not enough data
9.0
32
|
Verified
Not enough data
9.0
27
|
Verified
Not enough data
8.9
26
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
9.1
25
Not enough data
8.8
27
Shared Calendar
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Accessibility
Not enough data
Feature Not Available
Not enough data
8.8
7
Integration
Not enough data
9.3
26
Not enough data
9.1
24
Not enough data
Feature Not Available
Notifications
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Sorting & Filtering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.0
10
Not enough data
7.8
10
Not enough data
7.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fastmail and Spike are categorized as Email Management
Unique Categories
Fastmail has no unique categories
Spike is categorized as Email Client, Business Instant Messaging, Email, AI Writing Assistant, Shared Inbox, Email Encryption, Conversational Marketing, Note-Taking Software, Audio Conferencing, Calendar, and Video Conferencing
Reviews
Reviewers' Company Size
Fastmail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.4%
Marketing and Advertising
11.8%
Human Resources
11.8%
Translation and Localization
5.9%
Telecommunications
5.9%
Other
35.3%
Information Technology and Services
12.3%
Marketing and Advertising
8.8%
Computer Software
8.8%
Higher Education
5.3%
Financial Services
3.1%
Other
61.8%
Discussions
What is Fastmail used for?
1 Comment
KB
fast mailRead more
Fastmail has no more discussions with answers
How much does Spike cost?
2 Comments
PD
there's a free account for personal email. Pro costs $4 a monthRead more
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