Compare FareHarbor and Peek Pro 
- Users report that FareHarbor excels in its "Quality of Support," receiving a score of 9.0, which reviewers mention as being responsive and helpful, particularly for small businesses needing quick assistance.
- Reviewers mention that Peek Pro has a slight edge in "Ease of Use," scoring 8.5 compared to FareHarbor's 8.3, indicating that users find Peek Pro's interface more intuitive for daily operations.
- G2 users highlight FareHarbor's "Ease of Setup" with a score of 8.2, noting that while it is straightforward, some users feel it could be more streamlined compared to Peek Pro's higher score of 8.4, which users say allows for quicker onboarding.
- Users on G2 report that FareHarbor's "Product Direction" score of 8.5 reflects a strong commitment to evolving features based on user feedback, while Peek Pro's score of 8.1 suggests room for improvement in aligning product updates with user needs.
- Reviewers mention that both products serve the small-business market well, but Peek Pro has a higher percentage of reviews from this segment (89.3%) compared to FareHarbor (81.8%), indicating a stronger focus on small business needs.
- Users say that while both products are good partners in business, FareHarbor's score of 8.9 in this area suggests a slightly more favorable experience, with users appreciating its reliability and support during peak seasons.
I like that we can do multiple comps or discounts on tours and classify them as such.
I didn't like how difficult it was to set up promo codes, and the layout of the displays for customers was not graphically pleasing.
A very user-friendly system, amazing customer service, a professional platform, convenient, gets the job done, well designed, easy to manage and monitor, and truly a big help to our operations, booking management, financial reporting, etc. We're a very...
There were a couple of issues post-launch with this client, and we have had some feedback from customers booking through peek, feeling that the experience was not intuitive and generated some confusion.
I like that we can do multiple comps or discounts on tours and classify them as such.
A very user-friendly system, amazing customer service, a professional platform, convenient, gets the job done, well designed, easy to manage and monitor, and truly a big help to our operations, booking management, financial reporting, etc. We're a very...
I didn't like how difficult it was to set up promo codes, and the layout of the displays for customers was not graphically pleasing.
There were a couple of issues post-launch with this client, and we have had some feedback from customers booking through peek, feeling that the experience was not intuitive and generated some confusion.
