G2 reviewers report that EZO excels in overall user satisfaction, reflected in its higher ratings and a substantial number of recent reviews. Users appreciate the intuitive onboarding process and the ease of use, with one user noting that the IT setup was a breeze and the phone app simplifies asset tracking.
Users say that EZO's customization options are a standout feature, allowing for extensive organization settings and API features. This flexibility is highlighted by a user who mentioned it as "truly the best option for any application," showcasing how it can adapt to various workflows.
Reviewers mention that ToolWatch, while having a lower overall satisfaction score, is still considered easy to learn, especially for beginners. One user noted that it was "MUCH BETTER THAN WHAT WE WERE USING TO TRACK TOOLS," indicating that it can be a solid choice for those transitioning from less effective systems.
According to verified reviews, EZO's support quality is highly rated, with users expressing appreciation for the responsive team that assists with asset discovery and order confirmations. This level of support contributes to a more seamless user experience compared to ToolWatch, which has received mixed feedback in this area.
Users highlight that EZO's user interface is very friendly, making it accessible even for those without a background in inventory management. This contrasts with ToolWatch, where some users found the interface less intuitive, which could hinder productivity for new users.
G2 reviewers indicate that while ToolWatch has a smaller number of reviews, it still serves a significant portion of the mid-market segment. However, EZO's larger review base and higher ratings suggest a more reliable and tested solution for users looking for robust asset and tool tracking capabilities.
Hi Amy,
Happy to hear that you are trying to reimplement EZOfficeInventory. Please feel free to drop us an email at support@ezofficeinventory.com and...Read more
What is EZOfficeInventory used for?
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AM
EZOfficeInventory is an asset lifecycle management software that allows for the creation of purchase orders, scheduling of services, and management of...Read more
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