Compare Esri ArcGIS and Salesforce Maps 
At a Glance
Market Segments
Mid-Market (38.3% of reviews)
Mid-Market (41.7% of reviews)
Entry-Level Pricing
$$$ per year/per user
No pricing available
Esri ArcGIS
Star Rating
(531)4.5 out of 5
Market Segments
Mid-Market (38.3% of reviews)
Entry-Level Pricing
$$$ per year/per user
Browse all 2 pricing plansSalesforce Maps
Star Rating
(479)4.3 out of 5
Market Segments
Mid-Market (41.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salesforce MapsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Maps excels in ease of use with a score of 8.1, making it more user-friendly for sales teams compared to Esri ArcGIS, which has a lower score of 7.3. Reviewers mention that the intuitive interface of Salesforce Maps allows for quicker onboarding and adoption.
- Reviewers mention that Esri ArcGIS shines in data visualization capabilities, scoring 9.0 compared to Salesforce Maps' 8.3. Users on G2 highlight the advanced mapping features and the ability to create detailed visual representations of data, which are crucial for geographic analysis.
- G2 users report that Salesforce Maps has a strong performance in territory mapping with a score of 8.2, while Esri ArcGIS lacks in this area, scoring lower. Reviewers say that the custom territory mapping feature in Salesforce Maps helps sales teams optimize their strategies effectively.
- Users say that Esri ArcGIS outperforms Salesforce Maps in data capture and manipulation, scoring 9.0 in both areas compared to Salesforce Maps' 7.0 and 7.4 respectively. Reviewers mention that the robust data management tools in Esri ArcGIS allow for more comprehensive analysis and integration of various data sources.
- Reviewers mention that Salesforce Maps provides better support quality with a score of 8.8, compared to Esri ArcGIS's 8.1. Users on G2 appreciate the responsive customer service and resources available for troubleshooting and guidance.
- Users report that Esri ArcGIS excels in spatial analysis, scoring 9.3, while Salesforce Maps scores 8.2. Reviewers highlight the advanced analytical tools in Esri ArcGIS that allow for in-depth geographic insights, making it a preferred choice for users focused on spatial data analysis.
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Pricing
Entry-Level Pricing
Esri ArcGIS
ArcGIS Online Subscription Plan Information
$$$
per year/per user
- Plans are renewed on a yearly basis.
- Technical Support is included as part of the subscription.
- Service credits are consumed when you use certain services in Esri's cloud, such as geocoding, hosted feature or tile services, or spatial analysis.
Salesforce Maps
No pricing availableFree Trial
Esri ArcGIS
Free Trial is available
Salesforce Maps
No trial information availableRatings
Meets Requirements
8.8
439
8.7
237
Ease of Use
7.3
440
8.1
400
Ease of Setup
7.3
128
7.8
283
Ease of Admin
7.5
125
8.1
128
Quality of Support
8.1
406
8.8
218
Has the product been a good partner in doing business?
8.3
119
9.1
128
Product Direction (% positive)
8.4
423
8.9
236
Features by Category
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
9.0
119
7.0
5
8.7
126
Not enough data
9.0
127
7.4
7
9.0
131
8.3
7
Map Creation
8.7
109
8.3
5
8.9
116
Not enough data
9.0
129
7.7
5
8.8
126
8.3
5
Analysis
9.2
124
8.3
5
8.5
107
8.6
6
7.9
69
Not enough data
Cartography
9.1
57
8.5
41
9.3
53
7.9
32
9.0
54
8.6
39
9.3
55
8.2
39
Analysis
8.4
48
8.0
32
8.8
52
8.4
39
9.3
53
8.2
35
8.7
37
8.3
32
Reporting
8.4
49
8.4
31
8.4
34
8.1
24
8.2
37
8.3
25
Routing
Not enough data
8.5
39
Not enough data
8.3
39
Not enough data
8.4
39
Scheduling
Not enough data
8.4
38
Not enough data
7.8
36
Not enough data
8.3
38
Not enough data
8.5
39
Optimization
Not enough data
8.3
38
Not enough data
8.7
38
Not enough data
8.6
39
Analytics
Not enough data
8.9
38
Not enough data
8.3
35
Not enough data
8.8
38
Territory Mapping
Not enough data
8.2
29
Not enough data
8.3
27
Not enough data
8.1
27
Route Planning
Not enough data
8.3
26
Not enough data
8.6
28
Not enough data
8.8
29
Sales Performance Management
Not enough data
7.5
24
Not enough data
7.8
27
Not enough data
8.8
27
Presentation and Forms
Not enough data
6.7
20
Not enough data
7.2
23
Not enough data
7.8
24
Categories
Categories
Shared Categories
Esri ArcGIS and Salesforce Maps are categorized as GIS and Location Intelligence
Unique Categories
Esri ArcGIS has no unique categories
Reviews
Reviewers' Company Size
Esri ArcGIS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Maps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
15.6%
Higher Education
9.7%
Environmental Services
9.7%
Civil Engineering
9.5%
Utilities
6.1%
Other
49.5%
Financial Services
6.2%
Manufacturing
5.8%
Information Technology and Services
5.2%
Medical Devices
4.5%
Non-Profit Organization Management
4.3%
Other
74.0%
Most Helpful Reviews
Esri ArcGIS
Most Helpful Favorable Review
Sarah C.
Verified User in Utilities
ArcGIS is the premier mapping software to use for professional mapping. The package comes with ArcCatalog, which is great for organizing files. There are many ways to use the software, if you can learn how the functions work together. Everything is...
Most Helpful Critical Review
Xiaojin W.
Verified User in Higher Education
The technical barrier is high to use it. Also, the interface of the ArcGIS map is pretty outdated. Sometimes, it takes a long time to solve a simple issue. The FAQ section needs to be easier to use.
Salesforce Maps
Most Helpful Favorable Review
Richard L.
Verified User in Logistics and Supply Chain
MapAnything is a great product that allows for our users to have better overview of our accounts and contacts geographically. The app takes care of all the heavy lifting on the back-end allowing for business users to focus on the most important aspect......
Most Helpful Critical Review
Verified User in Pharmaceuticals
some of our standard processes were incompatible
Sarah C.
Verified User in Utilities
ArcGIS is the premier mapping software to use for professional mapping. The package comes with ArcCatalog, which is great for organizing files. There are many ways to use the software, if you can learn how the functions work together. Everything is...
Richard L.
Verified User in Logistics and Supply Chain
MapAnything is a great product that allows for our users to have better overview of our accounts and contacts geographically. The app takes care of all the heavy lifting on the back-end allowing for business users to focus on the most important aspect......
Xiaojin W.
Verified User in Higher Education
The technical barrier is high to use it. Also, the interface of the ArcGIS map is pretty outdated. Sometimes, it takes a long time to solve a simple issue. The FAQ section needs to be easier to use.
Verified User in Pharmaceuticals
some of our standard processes were incompatible
Discussions
Where can I learn more about the technical details of ArcGIS Pro?
2 comments
Official Response from Esri ArcGIS
For more technical information on ArcGIS Pro.Read more
what is price of the software
2 comments
MG
This depends on the product you would like to purchase. For more information please refer to this product page....Read more
Where can I learn more about options for software developers?
1 comment
Official Response from Esri ArcGIS
The software development tools that Esri has to offer.Read more
Which CRM Platforms do you support?
1 comment
Official Response from Salesforce Maps
We currently support clients of both Salesforce and ServiceNow. If you don't currently have a CRM, we can also deploy using our Stand-alone application...Read more
How does your pricing work? Do you charge per user, per vehicle, per driver?
1 comment
Official Response from Salesforce Maps
We price by the # of users and charge a price per user. We have 4 different editions of our product offering different ranges of functionality. Our...Read more
What are the most common use-cases for clients of MapAnything?
1 comment
Official Response from Salesforce Maps
We support any use-case for someone wishing to visualize their data on a map. The most common use-cases across our 2,100 clients are:
- Field Sales...Read more
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