Compare Encyro and NeoCertified Secure Email 
At a Glance
Market Segments
Small-Business (96.8% of reviews)
Small-Business (70.5% of reviews)
Entry-Level Pricing
$0 per month
$8.25 per user/mo (billed annually) 1 Secure Email License
Encyro
Star Rating
(31)4.7 out of 5
Market Segments
Small-Business (96.8% of reviews)
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansNeoCertified Secure Email
Star Rating
(99)4.8 out of 5
Market Segments
Small-Business (70.5% of reviews)
Entry-Level Pricing
$8.25 per user/mo (billed annually) 1 Secure Email License
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that NeoCertified Secure Email excels in "Quality of Support" with a score of 9.8, while Encyro, although still strong, has a slightly lower score of 9.6. Reviewers mention that NeoCertified's support team is responsive and knowledgeable, making it easier for users to resolve issues quickly.
- Reviewers mention that NeoCertified offers a more robust "Ease of Use" experience with a score of 9.6 compared to Encyro's 9.2. Users say that the intuitive interface of NeoCertified simplifies the process of sending secure emails, which is particularly beneficial for small businesses.
- Users on G2 highlight that NeoCertified's "Signature Workflow" feature is more comprehensive, allowing for better management of document signing processes. In contrast, Encyro's workflow capabilities are noted to be less flexible, which can hinder efficiency for users needing advanced signature management.
- G2 users report that NeoCertified's "Document Signing" feature is highly praised for its reliability and ease of use, while Encyro's signing capabilities, although functional, do not offer the same level of customization and user experience, leading to some frustration among users.
- Reviewers mention that NeoCertified shines in "Integration APIs," providing seamless connectivity with other software tools, which is crucial for businesses looking to streamline their operations. Encyro, while offering some integration options, is seen as less comprehensive in this area.
- Users say that both products are HIPAA compliant, but NeoCertified's "User Authorization" features are highlighted as particularly strong, ensuring that sensitive information is well-protected. Encyro's compliance features are effective but may not offer the same level of granularity in user access controls.
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Pricing
Entry-Level Pricing
Encyro
Essential
$0
per month
Send secure messages to any email address. Send 5 e-sign requests per month.
- Send files and messages securely to any email address.
- Receive from Encyro users.
- Electronic Signatures: send 5 requests/month (unlimited incoming request signing)
NeoCertified Secure Email
Secure Email License (Single User)
$8.25 per user/mo (billed annually)
1 Secure Email License
NeoCertified Secure Email Encryption
- • Send / Receive unlimited secure email messages
- • Cloud-based Secure Portal
- • Microsoft Outlook + Office 365 Integration
Free Trial
Encyro
Free Trial is available
NeoCertified Secure Email
Free Trial is available
Ratings
Meets Requirements
9.6
27
9.7
82
Ease of Use
9.2
27
9.6
83
Ease of Setup
9.5
10
9.6
56
Ease of Admin
8.9
11
9.5
56
Quality of Support
9.6
22
9.8
78
Has the product been a good partner in doing business?
9.5
11
9.8
56
Product Direction (% positive)
9.1
25
9.4
81
Features by Category
Signature Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
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Platform
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Feature Not Available
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Platform
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Functionality
Not enough data
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Not enough data
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Not enough data
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Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Encyro and NeoCertified Secure Email are categorized as Email Encryption
Unique Categories
Encyro is categorized as E-Signature
NeoCertified Secure Email is categorized as HIPAA Compliant Messaging and Secure Email Gateway
Reviews
Reviewers' Company Size
Encyro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NeoCertified Secure Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
71.0%
Real Estate
3.2%
Non-Profit Organization Management
3.2%
Medical Practice
3.2%
Insurance
3.2%
Other
16.1%
Hospital & Health Care
13.7%
Insurance
11.6%
Financial Services
8.4%
Medical Practice
7.4%
Information Technology and Services
6.3%
Other
52.6%
Most Helpful Reviews
Encyro
Most Helpful Favorable Review
Steven P.
Verified User in Accounting
I like that I don't need to create customer accounts and it provides a quick way for people to send me files securely.
Most Helpful Critical Review
Verified User in Accounting
Using the outlook plug in has had some issues. I do not like that I can't easily find my sent emails or print sent emails.
NeoCertified Secure Email
Most Helpful Favorable Review
Amy B.
Verified User in Transportation/Trucking/Railroad
NeoCertified is very user friendly and easy to use.
Most Helpful Critical Review
Shaun R.
Verified User in Hospital & Health Care
The platform has been great so far. We have been a client for almost 6 months.
Steven P.
Verified User in Accounting
I like that I don't need to create customer accounts and it provides a quick way for people to send me files securely.
Amy B.
Verified User in Transportation/Trucking/Railroad
NeoCertified is very user friendly and easy to use.
Verified User in Accounting
Using the outlook plug in has had some issues. I do not like that I can't easily find my sent emails or print sent emails.
Shaun R.
Verified User in Hospital & Health Care
The platform has been great so far. We have been a client for almost 6 months.
Alternatives
Discussions
Encyro has no discussions with answers
How do I send an email with your email product?
1 comment
Official Response from NeoCertified Secure Email
Great question!
You never need to download any software to send and receive secure emails with NeoCertified.
You can access your secure portal through...Read more
Can I attach documents to be sent?
1 comment
Official Response from NeoCertified Secure Email
All files attached inside the portal (or inside your Microsoft Outlook application) are encrypted when sending via NeoCertified. That means that your files,...Read more
Can I attach documents to be sent?
1 comment
Official Response from NeoCertified Secure Email
All files attached inside the portal (or inside your Microsoft Outlook application) are encrypted when sending via NeoCertified. That means that your files,...Read more
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