Compare Dynatrace and Grafana Labs 
At a Glance
Market Segments
Enterprise (69.2% of reviews)
Mid-Market (45.2% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
No pricing available
Dynatrace
Star Rating
(1,332)4.5 out of 5
Market Segments
Enterprise (69.2% of reviews)
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Free Trial is available
Browse all 3 pricing plansGrafana Labs
Star Rating
(131)4.5 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynatrace excels in Real-Time Monitoring with a score of 9.2, providing comprehensive insights into application performance, while Grafana Labs, with a score of 8.5, is noted for its strong visualization capabilities but may not match the depth of monitoring offered by Dynatrace.
- Reviewers mention that Dynatrace's Alerting feature is highly rated at 9.0, allowing for timely notifications and proactive issue resolution, whereas Grafana Labs scores lower at 8.1, indicating that users may experience delays in alert notifications.
- G2 users highlight Dynatrace's Multi-Site Monitoring capabilities with a score of 8.9, which is particularly beneficial for enterprises with distributed systems, while Grafana Labs, although strong in Data Visualization with a score of 9.6, lacks the same level of monitoring across multiple sites.
- Users on G2 report that Dynatrace's Performance Monitoring is robust, scoring 9.2, and includes features like Real User Monitoring (RUM), which provides detailed insights into user interactions, while Grafana Labs, scoring 7.4 in RUM, may not deliver the same level of user experience tracking.
- Reviewers mention that Dynatrace's Quality of Support is rated at 8.7, indicating a strong customer service experience, while Grafana Labs, with a score of 8.0, may not provide the same level of support responsiveness, which can be crucial for troubleshooting.
- Users say that Dynatrace's AI/ML Integration features, scoring 8.3, enhance its monitoring capabilities by providing predictive insights, whereas Grafana Labs, while strong in Dashboards and Visualizations with a score of 9.7, lacks advanced AI-driven analytics that can help in proactive decision-making.
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Pricing
Entry-Level Pricing
Dynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Grafana Labs
No pricing availableFree Trial
Dynatrace
Free Trial is available
Grafana Labs
Free Trial is available
Ratings
Meets Requirements
8.8
1,045
8.7
99
Ease of Use
8.3
1,054
8.4
101
Ease of Setup
8.4
647
8.2
54
Ease of Admin
8.2
615
8.6
48
Quality of Support
8.7
988
7.9
77
Has the product been a good partner in doing business?
8.7
613
8.3
39
Product Direction (% positive)
9.3
1,019
8.8
97
Features by Category
User Behavior
8.9
113
|
Verified
Not enough data
8.1
84
|
Verified
Not enough data
8.3
102
|
Verified
Not enough data
A/B Testing
8.5
98
|
Verified
Not enough data
8.1
73
Not enough data
8.7
107
|
Verified
Not enough data
8.3
72
Not enough data
Visitor Information
8.6
114
|
Verified
Not enough data
8.4
109
|
Verified
Not enough data
Functionality
8.9
57
Not enough data
8.9
57
Not enough data
8.5
54
Not enough data
8.0
54
Not enough data
8.6
50
Not enough data
8.4
54
Not enough data
Experience
9.1
156
Not enough data
8.4
135
Not enough data
8.5
132
Not enough data
Management
8.4
125
Not enough data
8.7
152
Not enough data
7.8
100
Not enough data
Performance
9.1
149
Not enough data
9.4
154
Not enough data
8.5
146
Not enough data
9.1
146
Not enough data
Functionality
8.9
71
9.6
8
8.9
69
8.1
8
8.6
66
6.9
7
9.0
70
9.0
8
8.2
67
7.5
8
8.7
69
9.6
8
Functionality
9.0
45
Not enough data
8.9
44
Not enough data
8.6
40
Not enough data
8.1
41
Not enough data
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.7
44
Not enough data
8.8
44
Not enough data
Feature Not Available
Not enough data
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
196
9.0
14
8.2
182
8.6
13
8.9
180
8.7
14
9.0
190
8.8
14
Administration
8.5
167
8.6
13
8.5
148
7.4
13
8.4
153
7.3
13
Analysis
8.2
177
7.4
12
8.6
193
9.6
14
Feature Not Available
6.5
11
Bug Reporting
8.5
36
Not enough data
7.8
33
Not enough data
8.1
33
Not enough data
Bug Monitoring
8.4
34
Not enough data
8.1
34
Not enough data
7.8
34
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
8.5
37
Not enough data
8.3
37
Not enough data
8.7
41
Not enough data
Issue Resolution
8.7
41
Not enough data
8.6
40
Not enough data
8.4
41
Not enough data
Management
8.6
41
Not enough data
8.6
42
Not enough data
8.2
40
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visibility
9.0
66
9.7
11
8.9
65
8.0
11
8.5
66
7.6
11
Monitoring and Management
8.8
59
7.5
10
8.9
65
7.9
11
9.2
65
8.6
11
Functionality
8.8
52
Not enough data
8.8
53
Not enough data
9.1
51
Not enough data
8.3
48
Not enough data
Management
8.4
50
Not enough data
8.4
52
Not enough data
8.9
51
Not enough data
9.0
51
Not enough data
Data Preparation
8.7
57
|
Verified
Not enough data
8.0
54
|
Verified
Not enough data
8.1
53
|
Verified
Not enough data
8.1
53
|
Verified
Not enough data
Analysis
8.4
55
|
Verified
Not enough data
8.4
54
|
Verified
Not enough data
8.6
55
|
Verified
Not enough data
8.2
55
|
Verified
Not enough data
8.4
59
|
Verified
Not enough data
7.9
51
|
Verified
Not enough data
Visualization
9.0
59
|
Verified
Not enough data
8.5
56
|
Verified
Not enough data
Monitoring
8.7
97
8.6
13
8.8
97
8.6
13
8.9
102
8.6
13
7.7
89
7.5
12
8.5
95
8.1
12
Response
8.7
100
9.2
13
8.7
100
8.1
12
8.1
98
8.2
12
Performance
8.6
99
7.6
13
8.1
99
8.2
12
Functionality
8.5
95
7.6
12
8.3
98
7.6
11
7.8
92
7.6
11
8.5
98
8.5
11
Alerts management
8.2
38
8.9
18
7.8
38
8.8
20
8.7
38
9.0
21
Monitoring
8.8
39
8.4
20
9.1
39
8.6
21
8.9
39
8.2
19
9.2
39
8.6
18
Automation
8.2
38
8.2
16
8.2
38
8.5
18
Analysis
8.3
40
8.4
19
8.1
38
8.3
19
8.5
39
9.1
21
8.3
38
8.6
19
Issue Resolution
8.3
39
8.1
15
8.1
39
8.2
14
8.8
38
8.4
16
Generative AI
Feature Not Available
Feature Not Available
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
7.6
44
Not enough data
8.1
46
Not enough data
7.0
38
Not enough data
7.8
38
Not enough data
Records
8.6
44
Not enough data
8.4
44
Not enough data
8.8
44
Not enough data
Management
8.9
45
Not enough data
8.2
42
Not enough data
8.4
39
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
ServiceNow Apps
8.5
9
Not enough data
9.3
10
Not enough data
Categories
Categories
Shared Categories
Dynatrace and Grafana Labs are categorized as Observability Solution Suites, Log Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, and Application Performance Monitoring (APM)
Unique Categories
Grafana Labs is categorized as AWS Marketplace and Incident Management
Reviews
Reviewers' Company Size
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.3%
Financial Services
10.2%
Computer Software
9.2%
Insurance
9.1%
Banking
8.5%
Other
46.8%
Information Technology and Services
23.8%
Computer Software
23.0%
Financial Services
5.6%
Telecommunications
4.8%
Internet
4.8%
Other
38.1%
Most Helpful Reviews
Dynatrace
Most Helpful Favorable Review
Arbi A.
Verified User in Telecommunications
A very handy tool to monitor application along its whole lifecycle from startup to shutdown. Also, the collected information are so detailed (e.g. method level or GC information) that we can spot easily problems like bottleneck or parts of the application...
Most Helpful Critical Review
Jack K.
Verified User
Account team and ease of use in U/I in the tool is much better than befor
Grafana Labs
Most Helpful Favorable Review
Palazzetti L.
Verified User in Electrical/Electronic Manufacturing
Easy of configuration and plug & play setup for multiple datasource is one of the key point. The ability to create library panel, share dashboard and properly manage different ACL based on users, together with SAML integration are core features.
Most Helpful Critical Review
Abhishek S.
Verified User in Computer Software
The query-based interface to generate charts is very old school and primitive. Drag and drop interfaces are available in every BI tool, and the majority are shifting to Natural Language query semantics.
Arbi A.
Verified User in Telecommunications
A very handy tool to monitor application along its whole lifecycle from startup to shutdown. Also, the collected information are so detailed (e.g. method level or GC information) that we can spot easily problems like bottleneck or parts of the application...
Palazzetti L.
Verified User in Electrical/Electronic Manufacturing
Easy of configuration and plug & play setup for multiple datasource is one of the key point. The ability to create library panel, share dashboard and properly manage different ACL based on users, together with SAML integration are core features.
Jack K.
Verified User
Account team and ease of use in U/I in the tool is much better than befor
Abhishek S.
Verified User in Computer Software
The query-based interface to generate charts is very old school and primitive. Drag and drop interfaces are available in every BI tool, and the majority are shifting to Natural Language query semantics.
Discussions
what is the best way to AI integration in Energy and Utlilites services.
3 comments
DA
Hi. The AI is built into the Dynatrace platform and is purpose built for this use case. It's getting context from the installation of Dynatrace OneAgents...Read more
What is Dynatrace used for?
3 comments
KS
Dynatrace is a powerful tool we rely on for monitoring APIs and performing data and business analysis. It helps us keep a close eye on our APIs, spotting any...Read more
Is there any capability that Dynatrace can't provide which is offered by Splunk?
2 comments
RD
Hello -
Dynatrace can pull the same log files. We use both and Splunk is used to pull all logs and store them for a year. We have been using Dynatrace...Read more
.
1 comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
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