Compare Dynamics 365 Sales and Sage CRM

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At a Glance
Dynamics 365 Sales
Dynamics 365 Sales
Star Rating
(1,600)3.8 out of 5
Market Segments
Mid-Market (39.3% of reviews)
Information
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plans
Sage CRM
Sage CRM
Star Rating
(127)3.8 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Information
Entry-Level Pricing
Contact Vendor for Pricing
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Reviewers mention that Dynamics 365 Sales excels in Data Sourcing with a score of 8.9, highlighting its robust capabilities in Data Segmentation and Exporting & Sharing Data, which users find essential for targeted marketing efforts.
  • Users report that Sage CRM's Ease of Setup is a drawback, scoring only 6.6, while Dynamics 365 Sales offers a more streamlined setup process with a score of 7.2, making it easier for teams to get started quickly.
  • G2 users indicate that Dynamics 365 Sales provides superior Sales Force Automation features, particularly in Opportunity & Pipeline Management with a score of 7.9, compared to Sage CRM's 7.6, which helps sales teams manage their leads more effectively.
  • Users on G2 highlight that Dynamics 365 Sales has a more comprehensive Customer Support system, particularly in Case Management with a score of 8.0, while Sage CRM's score of 7.3 suggests room for improvement in handling customer inquiries.
  • Reviewers say that Dynamics 365 Sales shines in Mobile User Support with a score of 7.4, allowing sales teams to access critical information on-the-go, whereas Sage CRM's lower score of 6.4 indicates limitations in mobile functionality.
  • Users report that Dynamics 365 Sales offers better Customization options with a score of 8.1, allowing businesses to tailor the software to their specific needs, while Sage CRM's score of 7.5 suggests it may not be as flexible for unique business requirements.
Featured Products
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Browse all 3 pricing plans
Sage CRM
Sage CRM On-Premise
Contact Vendor for Pricing
Browse all 2 pricing plans
Free Trial
Dynamics 365 Sales
No trial information available
Sage CRM
No trial information available
Ratings
Meets Requirements
8.1
1,276
7.6
95
Ease of Use
7.4
1,282
7.4
95
Ease of Setup
7.2
402
6.5
40
Ease of Admin
7.6
385
6.9
39
Quality of Support
7.5
1,119
7.0
83
Has the product been a good partner in doing business?
7.8
380
6.6
34
Product Direction (% positive)
6.3
1,256
5.8
91
Features by Category
Sales Force Automation
8.1
952
|
Verified
7.6
69
|
Verified
7.9
668
|
Verified
Feature Not Available
7.9
891
|
Verified
7.6
65
|
Verified
7.8
960
|
Verified
7.7
67
|
Verified
7.6
726
|
Verified
7.1
53
|
Verified
7.9
855
|
Verified
7.0
59
|
Verified
7.6
721
|
Verified
7.3
55
|
Verified
7.8
710
|
Verified
7.3
61
|
Verified
8.0
760
|
Verified
7.5
61
|
Verified
Marketing Automation
7.6
745
|
Verified
7.1
49
|
Verified
7.5
723
|
Verified
7.4
48
|
Verified
7.8
809
|
Verified
7.2
56
|
Verified
7.6
633
|
Verified
7.2
48
|
Verified
Customer Support
8.0
700
|
Verified
7.2
55
|
Verified
7.8
664
|
Verified
7.4
51
|
Verified
7.9
686
|
Verified
7.3
56
|
Verified
7.7
595
|
Verified
7.3
48
|
Verified
7.9
622
|
Verified
7.1
52
|
Verified
Reporting & Analytics
7.9
886
|
Verified
7.7
69
|
Verified
7.9
935
|
Verified
7.8
62
|
Verified
7.6
776
|
Verified
7.0
58
|
Verified
Mobile & Social
7.5
548
|
Verified
Feature Not Available
7.6
542
|
Verified
Feature Not Available
7.4
612
|
Verified
6.4
45
|
Verified
Platform
8.1
287
|
Verified
7.4
36
|
Verified
8.1
302
|
Verified
7.1
40
|
Verified
8.2
295
|
Verified
7.8
37
|
Verified
7.9
222
|
Verified
7.6
30
|
Verified
7.9
245
|
Verified
8.0
25
7.8
271
|
Verified
7.1
36
|
Verified
7.7
286
|
Verified
7.2
36
|
Verified
7.8
250
|
Verified
7.3
37
|
Verified
Integration
7.9
293
|
Verified
7.5
39
|
Verified
7.8
228
|
Verified
7.6
32
|
Verified
7.6
234
|
Verified
7.3
31
|
Verified
Generative AI
Feature Not Available
Feature Not Available
8.7
20
Not enough data
Data Sourcing
8.9
19
Not enough data
8.8
19
Not enough data
8.7
18
Not enough data
8.2
19
Not enough data
8.9
18
Not enough data
Predictive Analytics
9.0
18
Not enough data
8.7
18
Not enough data
8.4
18
Not enough data
8.4
18
Not enough data
Sales Management
8.9
19
Not enough data
8.8
18
Not enough data
8.6
19
Not enough data
8.8
19
Not enough data
8.6
6
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales
Dynamics 365 Sales
Sage CRM
Sage CRM
Dynamics 365 Sales and Sage CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales
Dynamics 365 Sales is categorized as Sales Analytics, Sales Platforms, and Sales Coaching
Sage CRM
Sage CRM has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
31.1%
Mid-Market(51-1000 emp.)
39.3%
Enterprise(> 1000 emp.)
29.6%
Sage CRM
Sage CRM
Small-Business(50 or fewer emp.)
38.9%
Mid-Market(51-1000 emp.)
48.1%
Enterprise(> 1000 emp.)
13.0%
Reviewers' Industry
Dynamics 365 Sales
Dynamics 365 Sales
Information Technology and Services
12.8%
Computer Software
8.5%
Retail
4.0%
Marketing and Advertising
3.9%
Financial Services
3.8%
Other
67.1%
Sage CRM
Sage CRM
Information Technology and Services
14.4%
Computer Software
11.7%
Retail
3.6%
Logistics and Supply Chain
3.6%
Financial Services
3.6%
Other
63.1%
Most Helpful Reviews
Dynamics 365 Sales
Dynamics 365 Sales
Most Helpful Favorable Review
WJ
Wyeth J.
Verified User in Biotechnology

Powerful integration wtih Outlook enables users to track email, appointments, tasks, and contacts into the system to be shared with other users. The UI looks very nice with minimal effort and we were able to get the system up and running quickly. We...

Most Helpful Critical Review
Verified User
G
Verified User

We have spent US$20k developing this over the past 2yrs. Subscriptions began @ £27.50 and have suddenly jumped to £42.50 per user far from our original budget though now I guess we are committed as they roped us in nicely. Also we constantly get downtime...

Sage CRM
Sage CRM
Most Helpful Favorable Review
KO
Kryz O.
Verified User in Computer Software

Great handshake with sage erp, however they are separate products which have an integration owned by sage. Within the uk there is lots of experience however check for local resource if you plan for a global role out.

Most Helpful Critical Review
FO
Frank O.
Verified User in Food Production

No Blackberry Z10 app. I have not found a decent Google map add on that works in the UK. Technical support and upgrades are expensive,

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Dynamics 365 Sales
Dynamics 365 Sales Alternatives
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ActiveCampaign
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HubSpot Sales Hub
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Zoho CRM
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Sage CRM
Sage CRM Alternatives
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Zoho CRM
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Pipedrive
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Discussions
Dynamics 365 Sales
Dynamics 365 Sales Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
b
1 comment
SD
Its a great product. Read more
Sage CRM
Sage CRM Discussions
Do you plan on creating a better user guide than what is currently out there?
1 comment
GP
Hi Dennis A good question. My answer here would be to contact a SAGE CRM consultant to do some training for you, either as a webex or onsite. This is always...Read more
What is Sage CRM used for?
No comments yet
PS
Comment deleted by user.Read more
Monty the Mongoose crying
Sage CRM has no more discussions with answers