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Compare Dynamics 365 Sales and Insightly CRM 
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At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Small-Business (73.0% of reviews)
Entry-Level Pricing
$210/month per user
$29/ user, per month (billed annually)
Dynamics 365 Sales
Star Rating
(1,606)3.8 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansInsightly CRM
Star Rating
(931)4.2 out of 5
Market Segments
Small-Business (73.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ user, per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales excels in Lead Scoring with a score of 9.0, while Insightly CRM's lead scoring feature is rated lower at 8.1, indicating a more robust predictive analytics capability in Dynamics 365.
- Reviewers mention that Dynamics 365 Sales offers superior Live Pipeline Management with a score of 8.9 compared to Insightly CRM's 8.4, suggesting that users find it easier to manage their sales processes in real-time with Dynamics 365.
- G2 users highlight that Insightly CRM shines in Ease of Use with a score of 8.4, while Dynamics 365 Sales lags behind at 7.4, indicating that users may find Insightly more intuitive for daily operations.
- Users on G2 report that Dynamics 365 Sales has a more comprehensive Data Sourcing feature, scoring 8.9 compared to Insightly's 8.2, which suggests that users appreciate the depth of data management available in Dynamics 365.
- Reviewers say that Insightly CRM provides better Customer Support with a quality rating of 8.0, while Dynamics 365 Sales scores 7.5, indicating that users may have a more positive experience with Insightly's support services.
- Users report that both platforms have similar capabilities in Task / Activity Management, but Insightly CRM edges out with a score of 8.1 compared to Dynamics 365's 7.8, suggesting a slight advantage in managing daily tasks effectively.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
Free Trial
Dynamics 365 Sales
No trial information availableInsightly CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,281
8.3
789
Ease of Use
7.4
1,287
8.4
794
Ease of Setup
7.2
408
8.3
351
Ease of Admin
7.6
383
8.5
336
Quality of Support
7.5
1,123
8.1
676
Has the product been a good partner in doing business?
7.8
378
8.5
321
Product Direction (% positive)
6.3
1,262
8.0
764
Features by Category
Sales Force Automation
8.1
962
|
Verified
8.5
621
|
Verified
7.9
678
|
Verified
Feature Not Available
7.9
901
|
Verified
8.3
595
|
Verified
7.8
969
|
Verified
8.1
623
|
Verified
7.6
734
|
Verified
7.5
350
|
Verified
7.9
864
|
Verified
8.0
452
|
Verified
7.6
729
|
Verified
7.5
339
|
Verified
7.8
718
|
Verified
7.6
349
|
Verified
8.0
768
|
Verified
8.0
423
|
Verified
Marketing Automation
7.6
754
|
Verified
7.6
406
|
Verified
7.5
732
|
Verified
Feature Not Available
7.8
818
|
Verified
8.1
523
|
Verified
7.6
642
|
Verified
7.6
340
|
Verified
Customer Support
8.0
708
|
Verified
7.8
395
7.8
672
|
Verified
7.8
400
7.9
694
|
Verified
7.9
460
7.7
603
|
Verified
7.6
326
|
Verified
7.9
630
|
Verified
7.8
362
Reporting & Analytics
7.9
895
|
Verified
7.9
527
|
Verified
7.9
944
|
Verified
7.9
550
|
Verified
7.7
783
|
Verified
7.6
388
|
Verified
Mobile & Social
7.5
556
|
Verified
7.8
357
|
Verified
7.6
550
|
Verified
7.7
353
|
Verified
7.4
620
|
Verified
7.8
416
|
Verified
Platform
8.1
292
|
Verified
7.9
315
|
Verified
8.1
307
|
Verified
8.1
310
|
Verified
8.2
300
|
Verified
8.4
321
|
Verified
7.9
227
|
Verified
8.0
215
|
Verified
7.9
249
|
Verified
7.3
88
7.8
275
|
Verified
7.6
250
|
Verified
7.7
290
|
Verified
8.3
320
|
Verified
7.8
254
|
Verified
7.6
215
|
Verified
Integration
7.9
297
|
Verified
8.0
288
|
Verified
7.8
232
|
Verified
7.6
237
|
Verified
7.6
238
|
Verified
7.3
224
|
Verified
Generative AI
8.1
18
6.8
28
Agentic AI - CRM
8.0
5
7.5
8
6.7
5
8.5
8
7.4
7
7.9
8
9.0
5
8.1
8
8.3
5
7.6
7
8.7
5
7.7
8
8.3
5
7.9
8
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
8.2
35
8.5
21
8.6
43
8.4
20
8.3
35
8.1
21
8.7
40
8.7
20
8.0
36
Predictive Analytics
8.7
20
7.9
37
8.6
19
7.9
38
8.3
19
7.8
33
8.3
19
7.8
35
Sales Management
8.8
20
8.5
37
8.7
19
8.1
30
8.5
20
8.7
32
8.7
20
8.8
39
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and Insightly CRM are categorized as CRM and Sales Analytics
Unique Categories
Dynamics 365 Sales is categorized as Sales Coaching
Insightly CRM has no unique categories
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insightly CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Marketing and Advertising
10.1%
Information Technology and Services
6.0%
Construction
4.8%
Computer Software
4.1%
Financial Services
4.0%
Other
71.0%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
What is the best of linking email to insightly?
2 Comments
MK
We connect our exchange account but gmail work too - pretty simple. Alternative is to bcc Insightly on outgoing mail and capture them that way. Read more
What is Insightly CRM used for?
2 Comments
DB
Insightly includes project management capabilities that allow users to plan, execute, and monitor projects from within the CRM platformRead more
Will you’re software link with mailchimp
1 Comment
CL
Yes, Insightly integrates with MailChimp.
Learn more details here:
https://www.insightly.com/product/connect-to-apps/mailchimp-crm/Read more
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