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Compare Dynamics 365 Sales and ForceManager CRM 
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At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Small-Business (40.0% of reviews)
Entry-Level Pricing
$210/month per user
$38 user/month
Dynamics 365 Sales
Star Rating
(1,606)3.8 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansForceManager CRM
Star Rating
(11)4.7 out of 5
Market Segments
Small-Business (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$38 user/month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Dynamics 365 Sales excels in Contact & Account Management with a score of 8.1, but users report that ForceManager CRM outperforms it significantly with a score of 9.1, highlighting its user-friendly interface and efficient management features.
- Users on G2 say that ForceManager CRM's Task / Activity Management is particularly strong, scoring 9.4, while Dynamics 365 Sales scores 7.8, indicating that users find ForceManager's task organization and tracking capabilities more intuitive and effective.
- Reviewers mention that the Customer Support Portal in ForceManager CRM is rated highly at 9.2, compared to Dynamics 365 Sales' 7.8, suggesting that users appreciate the accessibility and responsiveness of ForceManager's support resources.
- Users report that ForceManager CRM's Mobile User Support is superior, scoring 9.4, while Dynamics 365 Sales scores 7.4, indicating that mobile functionality is a key strength for ForceManager, making it more suitable for on-the-go sales teams.
- G2 users highlight that the Reporting features in ForceManager CRM are rated at 8.9, compared to Dynamics 365 Sales' 7.9, with users praising ForceManager's intuitive dashboards and real-time analytics capabilities.
- Users say that the Social Collaboration Features in ForceManager CRM are exceptional, scoring 9.6, while Dynamics 365 Sales scores 7.5, indicating that ForceManager provides a more integrated and engaging social collaboration experience for sales teams.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
ForceManager CRM
SMALL TEAM
$38
user/month
For small sales teams or individuals who want to become more efficient
- Accounts, contacts, opportunities, calendar, documents
- Self-performance analytics
- Team notifications
Free Trial
Dynamics 365 Sales
No trial information availableForceManager CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,281
9.2
10
Ease of Use
7.4
1,287
8.7
9
Ease of Setup
7.2
408
Not enough data
Ease of Admin
7.6
383
Not enough data
Quality of Support
7.5
1,123
8.7
10
Has the product been a good partner in doing business?
7.8
378
Not enough data
Product Direction (% positive)
6.3
1,262
10.0
10
Features by Category
Sales Force Automation
8.1
962
|
Verified
9.1
9
|
Verified
7.9
678
|
Verified
Feature Not Available
7.9
901
|
Verified
9.1
9
|
Verified
7.8
969
|
Verified
9.4
9
|
Verified
7.6
734
|
Verified
9.3
9
|
Verified
7.9
864
|
Verified
8.8
8
|
Verified
7.6
729
|
Verified
8.5
8
|
Verified
7.8
718
|
Verified
9.0
8
|
Verified
8.0
768
|
Verified
9.0
8
|
Verified
Marketing Automation
7.6
754
|
Verified
9.2
8
7.5
732
|
Verified
Feature Not Available
7.8
818
|
Verified
9.0
8
|
Verified
7.6
642
|
Verified
Feature Not Available
Customer Support
8.0
708
|
Verified
9.4
8
7.8
672
|
Verified
9.2
8
7.9
694
|
Verified
9.3
9
7.7
603
|
Verified
9.0
8
7.9
630
|
Verified
9.4
9
Reporting & Analytics
7.9
895
|
Verified
8.9
9
|
Verified
7.9
944
|
Verified
9.3
9
|
Verified
7.7
783
|
Verified
8.8
8
|
Verified
Mobile & Social
7.5
556
|
Verified
Feature Not Available
7.6
550
|
Verified
Feature Not Available
7.4
620
|
Verified
9.4
9
|
Verified
Platform
8.1
292
|
Verified
Not enough data
8.1
307
|
Verified
Not enough data
8.2
300
|
Verified
Not enough data
7.9
227
|
Verified
Not enough data
7.9
249
|
Verified
Not enough data
7.8
275
|
Verified
Not enough data
7.7
290
|
Verified
Not enough data
7.8
254
|
Verified
Not enough data
Integration
7.9
297
|
Verified
Not enough data
7.8
232
|
Verified
Not enough data
7.6
238
|
Verified
Not enough data
Generative AI
8.1
18
Not enough data
Agentic AI - CRM
8.0
5
Not enough data
6.7
5
Not enough data
7.4
7
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
Territory Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Route Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation and Forms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and ForceManager CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
ForceManager CRM is categorized as Field Sales
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ForceManager CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Internet
20.0%
Telecommunications
10.0%
Information Technology and Services
10.0%
Human Resources
10.0%
Higher Education
10.0%
Other
40.0%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
ForceManager CRM has no discussions with answers
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