Compare Dscout and User Interviews 
At a Glance
Market Segments
Enterprise (60.5% of reviews)
Small-Business (55.6% of reviews)
Entry-Level Pricing
No pricing available
$49.00
Dscout
Star Rating
(164)4.5 out of 5
Market Segments
Enterprise (60.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about DscoutUser Interviews
Star Rating
(957)4.7 out of 5
Market Segments
Small-Business (55.6% of reviews)
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "User Interviews" excels in "Ease of Use" with a score of 9.2, making it a preferred choice for small businesses looking for a straightforward interface, while "dscout" trails slightly behind with a score of 8.4.
- Reviewers mention that "dscout" offers superior "Video Snippets" functionality, scoring 8.8 compared to "User Interviews" at 6.2, highlighting its strength in capturing user feedback through engaging video content.
- G2 users indicate that "User Interviews" has a more robust "Survey Builder" with a score of 8.6, which allows for greater customization and flexibility in survey creation, whereas "dscout" lacks in this area.
- Users on G2 report that "dscout" shines in "Quality of Support" with a score of 9.5, suggesting that users feel well-supported and valued, while "User Interviews" also performs well but slightly lower at 9.2.
- Reviewers mention that "User Interviews" provides better "Feedback Collection" capabilities, scoring 9.0, which is crucial for gathering insights effectively, while "dscout" does not match this performance.
- Users say that "dscout" has a more comprehensive "Participant Selection" feature, particularly in "In-App" recruitment, scoring 7.7 compared to "User Interviews" at 7.1, indicating a more effective approach to gathering participants for studies.
Featured Products
Sponsored
Ideally
(24)
Enterprise Feedback Management
Visit Website
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Canny
(94)
Enterprise Feedback Management
Visit Website
Pricing
Entry-Level Pricing
Dscout
No pricing availableUser Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Dscout
No trial information availableUser Interviews
Free Trial is available
Ratings
Meets Requirements
8.7
148
9.0
499
Ease of Use
8.4
152
9.1
518
Ease of Setup
8.4
78
8.6
150
Ease of Admin
8.4
32
8.8
79
Quality of Support
9.5
137
9.1
462
Has the product been a good partner in doing business?
9.1
35
9.2
80
Product Direction (% positive)
9.4
146
9.4
516
Features by Category
User Response Methods
8.0
134
|
Verified
7.8
164
|
Verified
8.8
138
|
Verified
6.2
136
8.8
125
|
Verified
8.3
162
8.8
133
|
Verified
6.1
134
8.3
136
|
Verified
6.9
147
Participant Selection
7.7
117
7.1
139
5.9
86
Feature Not Available
6.1
83
6.3
132
8.1
130
|
Verified
8.3
156
|
Verified
Insights
7.4
129
|
Verified
6.8
132
|
Verified
7.9
129
|
Verified
6.9
143
|
Verified
7.8
121
|
Verified
6.9
141
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Feedback Source
7.9
42
Not enough data
Feature Not Available
Not enough data
8.7
43
Not enough data
6.6
29
Not enough data
8.2
46
Not enough data
Feedback Management
8.0
42
Not enough data
7.5
44
Not enough data
7.8
41
Not enough data
8.6
43
Not enough data
Insights
6.5
36
Not enough data
7.6
45
Not enough data
7.7
44
Not enough data
Survey Management
Not enough data
8.5
158
Not enough data
8.7
205
Not enough data
8.4
149
Not enough data
8.7
167
Survey Customization
Not enough data
8.0
138
Not enough data
8.2
139
Not enough data
8.3
144
Not enough data
7.9
111
Survey Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
126
Not enough data
8.7
141
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Survey Management
8.3
5
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
9.0
5
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
9.0
5
|
Verified
Not enough data
8.7
5
Not enough data
Categories
Categories
Shared Categories
Dscout and User Interviews are categorized as User Research
Unique Categories
Dscout is categorized as Enterprise Feedback Management and Consumer Video Feedback
User Interviews is categorized as Survey
Reviews
Reviewers' Company Size
Dscout
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.1%
Financial Services
9.9%
Research
7.4%
Marketing and Advertising
6.8%
Market Research
6.2%
Other
58.6%
Information Technology and Services
9.8%
Computer Software
9.0%
Market Research
7.5%
Financial Services
5.1%
Research
4.2%
Other
64.5%
Most Helpful Reviews
Dscout
Most Helpful Favorable Review
Verified User in Entertainment
Convenient to run interviews and diary study. Customer support is great Number of features such as video answers and selecting people based on different criteria. Diverse pool of users to recruit. New features of AI-infused tech to analyze data.
Most Helpful Critical Review
Verified User in Research
It is SO difficult to learn the different nomenclature of the platform and your product types (express, for example). It's hard to map onto my specific qualitative research needs, as if the product is not built by researchers, but I think that it is?? ...
User Interviews
Most Helpful Favorable Review
Verified User in Civic & Social Organization
I like the variety of interviews available. I like that the interviewers are always courteous and engaging. I like the customer service I have received.
Most Helpful Critical Review
Verified User in Retail
I don't like the limited amount of surveys I get selected for. I also don't like that User Interviews does not display the number of openings or candidates applying to each survey.
Verified User in Entertainment
Convenient to run interviews and diary study. Customer support is great Number of features such as video answers and selecting people based on different criteria. Diverse pool of users to recruit. New features of AI-infused tech to analyze data.
Verified User in Civic & Social Organization
I like the variety of interviews available. I like that the interviewers are always courteous and engaging. I like the customer service I have received.
Verified User in Research
It is SO difficult to learn the different nomenclature of the platform and your product types (express, for example). It's hard to map onto my specific qualitative research needs, as if the product is not built by researchers, but I think that it is?? ...
Verified User in Retail
I don't like the limited amount of surveys I get selected for. I also don't like that User Interviews does not display the number of openings or candidates applying to each survey.
Discussions
What tools can dscout integrate well with?
1 comment
BW
Hi Heather, thanks for your question.
Currently, we integrate with Slack: You can share clips, highlights, quotes, or full moments. You can also receive...Read more
Can I use dScout for usability benchmark test? including perception survey?
1 comment
BW
Absolutely. In addition to answering your survey, participants could screen record their using the prototype, concept, or experience, too, so you can see and...Read more
What is the dscout app?
1 comment
BW
Our mobile app is one way that participants share their feedback. The app can be used for unmoderated studies, moderated interviews, or surveys.
It's free...Read more
How many user interviews should you do?
2 comments
ID
Translate as much as your knowledge or data set would benefit.Read more
What do user interviews pay?
2 comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
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