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Dotdigital
Dotdigital
(995)
4.3 out of 5
Dotdigital
By Dotdigital
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ExpressPigeon
ExpressPigeon
(57)
4.7 out of 5
ExpressPigeon
By Cisco
At a Glance
Dotdigital
Dotdigital
Star Rating
(995)4.3 out of 5
Market Segments
Mid-Market (44.8% of reviews)
Information
Entry-Level Pricing
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ExpressPigeon
ExpressPigeon
Star Rating
(57)4.7 out of 5
Market Segments
Small-Business (66.1% of reviews)
Information
Entry-Level Pricing
Contact us
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Dotdigital's "Ease of Setup" is rated at 7.9, which indicates some challenges in getting started, while ExpressPigeon shines with a score of 9.5, making it a more user-friendly option for those looking to quickly implement their email marketing strategies.
  • Reviewers mention that Dotdigital's "Manage Email Deliverability" feature scores 8.1, which may not meet the expectations of users focused on ensuring their emails reach inboxes, whereas ExpressPigeon excels with a score of 9.1, highlighting its effectiveness in this critical area.
  • G2 users highlight that Dotdigital's "Quality of Support" is rated at 8.8, which is commendable, but ExpressPigeon outperforms with a stellar score of 9.7, indicating a more responsive and helpful support team for users needing assistance.
  • Users on G2 report that Dotdigital's "Building and Personalizing Emails" feature has a score of 8.5, which is decent, but ExpressPigeon impresses with a score of 9.6, showcasing its superior capabilities in creating tailored email content.
  • Reviewers mention that Dotdigital's "Automated Email Responses" feature is rated at 7.9, suggesting room for improvement, while ExpressPigeon stands out with a score of 9.3, indicating a robust automation system that enhances user engagement.
  • Users say that Dotdigital's "Email and Mobile Preview" feature scores 8.4, which is functional but not exceptional, while ExpressPigeon excels with a score of 9.3, providing a more comprehensive preview experience for users to ensure their emails look great on all devices.
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Pricing
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Email & SMS
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Dotdigital
Free Trial is available
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Free Trial is available
Ratings
Meets Requirements
8.5
831
8.8
51
Ease of Use
8.6
842
9.5
51
Ease of Setup
7.9
409
9.5
28
Ease of Admin
8.4
333
9.2
29
Quality of Support
8.8
812
9.7
50
Has the product been a good partner in doing business?
8.5
333
9.5
29
Product Direction (% positive)
8.8
817
9.8
53
Features by Category
Email MarketingHide 22 FeaturesShow 22 Features
Not enough data
8.9
409
Email Marketing
Not enough data
9.3
36
|
Verified
Not enough data
8.9
38
|
Verified
Not enough data
9.4
34
|
Verified
Not enough data
9.6
37
|
Verified
Not enough data
9.3
38
|
Verified
Not enough data
9.1
37
|
Verified
Not enough data
9.3
24
|
Verified
Not enough data
7.7
5
|
Verified
Not enough data
8.7
5
Reporting & Analytics
Not enough data
9.3
25
|
Verified
Not enough data
8.9
33
|
Verified
Platform
Not enough data
8.8
20
|
Verified
Not enough data
8.9
15
|
Verified
Not enough data
8.7
22
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
9.0
15
|
Verified
Not enough data
8.5
14
|
Verified
Not enough data
8.5
11
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing AutomationHide 41 FeaturesShow 41 Features
8.0
13,137
Not enough data
Email Marketing
8.9
474
|
Verified
Not enough data
9.1
465
|
Verified
Not enough data
8.8
457
|
Verified
Not enough data
8.5
430
|
Verified
Not enough data
Online Marketing
8.0
381
|
Verified
Not enough data
8.2
416
|
Verified
Not enough data
8.3
411
|
Verified
Not enough data
8.3
427
|
Verified
Not enough data
7.8
337
Not enough data
Lead Management
8.1
313
|
Verified
Not enough data
8.2
347
|
Verified
Not enough data
8.6
424
|
Verified
Not enough data
7.8
290
|
Verified
Not enough data
7.9
299
|
Verified
Not enough data
7.9
323
|
Verified
Not enough data
7.8
294
|
Verified
Not enough data
7.9
308
|
Verified
Not enough data
Campaign Management
8.4
379
|
Verified
Not enough data
8.1
302
|
Verified
Not enough data
7.6
270
|
Verified
Not enough data
7.5
263
Not enough data
Social
7.0
248
Not enough data
7.4
266
|
Verified
Not enough data
7.2
261
|
Verified
Not enough data
7.3
251
|
Verified
Not enough data
7.1
243
|
Verified
Not enough data
Reporting & Analytics
8.4
438
|
Verified
Not enough data
8.1
355
|
Verified
Not enough data
7.8
327
|
Verified
Not enough data
7.6
307
|
Verified
Not enough data
7.4
274
Not enough data
Platform
8.0
280
|
Verified
Not enough data
8.1
242
|
Verified
Not enough data
8.6
292
|
Verified
Not enough data
7.5
208
|
Verified
Not enough data
7.6
237
|
Verified
Not enough data
8.8
279
|
Verified
Not enough data
7.7
214
|
Verified
Not enough data
Integration
8.2
287
|
Verified
Not enough data
7.9
276
|
Verified
Not enough data
7.5
242
|
Verified
Not enough data
Transactional EmailHide 18 FeaturesShow 18 Features
7.9
1,742
8.7
10
Administration
8.4
123
8.7
5
7.8
112
Not enough data
7.7
118
8.7
5
8.7
118
Not enough data
Feature Not Available
Not enough data
7.7
103
Not enough data
Integrations
7.2
85
Not enough data
7.1
86
Not enough data
7.5
92
Not enough data
7.6
96
Feature Not Available
Platform
7.8
99
Not enough data
7.9
99
Not enough data
7.5
90
Not enough data
7.9
98
Not enough data
8.1
108
Not enough data
8.3
112
Not enough data
7.6
91
Not enough data
8.7
112
Not enough data
Email DeliverabilityHide 13 FeaturesShow 13 Features
8.2
1,600
Not enough data
Diagnosis
7.8
205
Not enough data
7.8
211
Not enough data
8.3
236
Not enough data
8.2
208
Not enough data
Tracking
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
255
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
251
Not enough data
8.3
234
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Push NotificationHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Personalization EnginesHide 10 FeaturesShow 10 Features
9.2
20
Not enough data
Segmentation
9.3
5
Not enough data
9.0
5
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Feature Not Available
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Template BuilderHide 13 FeaturesShow 13 Features
7.9
2,424
Not enough data
Templates
8.0
221
Not enough data
Feature Not Available
Not enough data
7.9
197
Not enough data
8.3
220
Not enough data
Edit
7.6
195
Not enough data
8.7
228
Not enough data
8.3
215
Not enough data
Logistics
8.3
235
Not enough data
7.6
199
Not enough data
8.0
209
Not enough data
8.1
205
Not enough data
Generative AI
7.2
152
Not enough data
7.0
148
Not enough data
SMS MarketingHide 14 FeaturesShow 14 Features
8.0
448
Not enough data
Text Messaging
8.6
40
Not enough data
Feature Not Available
Not enough data
8.2
40
Not enough data
7.9
38
Not enough data
8.0
39
Not enough data
7.2
34
Not enough data
8.5
41
Not enough data
8.0
37
Not enough data
SMS Platform
7.7
39
Not enough data
8.5
39
Not enough data
7.4
32
Not enough data
Feature Not Available
Not enough data
7.9
33
Not enough data
8.5
36
Not enough data
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
8.0
418
Not enough data
Data Sourcing
7.8
62
Not enough data
8.0
61
Not enough data
8.2
59
Not enough data
8.2
65
Not enough data
Intelligence
8.4
61
Not enough data
7.6
55
Not enough data
7.5
55
Not enough data
Customer Journey AnalyticsHide 9 FeaturesShow 9 Features
8.2
787
Not enough data
Platform Basics
8.7
96
Not enough data
8.6
92
Not enough data
Platform Data
8.2
97
Not enough data
7.8
87
Not enough data
8.3
100
Not enough data
8.1
90
Not enough data
Platform Additional Functionality
8.5
50
Not enough data
8.1
91
Not enough data
7.9
84
Not enough data
Communication Platform as a ServiceHide 6 FeaturesShow 6 Features
8.2
1,048
Not enough data
Functionality
8.0
182
Not enough data
7.9
160
Not enough data
7.9
164
Not enough data
Support
8.0
180
Not enough data
8.4
172
Not enough data
8.8
190
Not enough data
Landing Page BuildersHide 12 FeaturesShow 12 Features
8.1
572
Not enough data
Page Customization
8.9
67
Not enough data
8.3
62
Not enough data
8.3
58
Not enough data
8.2
41
Not enough data
Page Optimization
Feature Not Available
Not enough data
8.5
58
Not enough data
8.1
51
Not enough data
7.3
45
Not enough data
Integrations
7.5
48
Not enough data
8.5
53
Not enough data
7.9
50
Not enough data
Generative AI
7.2
39
Not enough data
Mobile MarketingHide 14 FeaturesShow 14 Features
8.2
1,157
Not enough data
Analysis
8.2
80
|
Verified
Not enough data
8.6
94
Not enough data
7.9
78
|
Verified
Not enough data
8.0
80
|
Verified
Not enough data
Campaigns
8.3
80
Not enough data
7.7
75
|
Verified
Not enough data
7.9
77
Not enough data
7.6
73
|
Verified
Not enough data
9.1
100
|
Verified
Not enough data
8.8
93
|
Verified
Not enough data
Engagement
7.8
74
|
Verified
Not enough data
Platform
8.4
93
|
Verified
Not enough data
8.3
82
|
Verified
Not enough data
8.3
78
|
Verified
Not enough data
Categories
Categories
Shared Categories
Dotdigital
Dotdigital
ExpressPigeon
ExpressPigeon
Dotdigital and ExpressPigeon are categorized as Transactional Email
Unique Categories
Dotdigital
ExpressPigeon
ExpressPigeon is categorized as Email Marketing
Reviews
Reviewers' Company Size
Dotdigital
Dotdigital
Small-Business(50 or fewer emp.)
41.4%
Mid-Market(51-1000 emp.)
44.8%
Enterprise(> 1000 emp.)
13.8%
ExpressPigeon
ExpressPigeon
Small-Business(50 or fewer emp.)
66.1%
Mid-Market(51-1000 emp.)
28.6%
Enterprise(> 1000 emp.)
5.4%
Reviewers' Industry
Dotdigital
Dotdigital
Retail
12.4%
Marketing and Advertising
7.4%
Non-Profit Organization Management
7.3%
Financial Services
3.8%
Consumer Goods
3.4%
Other
65.7%
ExpressPigeon
ExpressPigeon
Marketing and Advertising
19.6%
Public Relations and Communications
12.5%
Internet
8.9%
Food & Beverages
7.1%
Information Technology and Services
5.4%
Other
46.4%
Most Helpful Reviews
Dotdigital
Dotdigital
Most Helpful Favorable Review
Sarah S.
SS
Sarah S.
Verified User in Construction

The integration with our Microsoft Dynamics CRM. We used to have Mad Mimi (which is extremely good for the cost and is a very good basic emailing tool), but DotMailer integration allows customers to update mailing preferences and updates automatically on...

Most Helpful Critical Review
Verified User
G
Verified User in Internet

The automation works decently, but it's not all the way there yet. It's difficult to tell if your program is functioning the way you want it to, and the triggers can be pretty limiting. The reporting is not great. Reports that should be easy to access are...

ExpressPigeon
ExpressPigeon
Most Helpful Favorable Review
Chirag P.
CP
Chirag P.
Verified User in Health, Wellness and Fitness

The designer is extremely simple to work with and EP has incorporated some nice touches including embedded Youtube videos which will play on the web hosted version of the email. Their support has been even more fantastic, they are extremely responsive and...

Most Helpful Critical Review
TK
Tyler K.
Verified User in Marketing and Advertising

Some of the features lag behind competitors in the market. It would be great to see some high-level changes in lieu of some minor adjustments that are more incremental changes.

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Discussions
Dotdigital
Dotdigital Discussions
Can dotMailer track attachments?
2 comments
CL
Yes, if they're added as link or button in email Read more
What's the next big showstopping element or functionality element?
1 comment
Mark J.
MJ
Hi Christophe, You can view our public facing roadmap here https://r1.dotdigital-pages.com/p/35E-386/the-engagement-cloud-roadmap Thanks, MarkRead more
Can I have a loyalist dot digital trooper t shirt
1 comment
Mark J.
MJ
Hi Tony, of course and thanks for the great video review. Please send me a message directly at marketing@dotdigital.comRead more
See all discussions
ExpressPigeon
ExpressPigeon Discussions
How easy is it to set up a drip campaign in Express Pigeon? How easy is it to add new members of a list to an already in progress drip campaign?
1 comment
Official Response from ExpressPigeon
It's super easy to setup a drip campaign (we call these autoresponders) based on a trigger. We have a number of triggers, but one you might be interested is...Read more
Monty the Mongoose crying
ExpressPigeon has no more discussions with answers
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