Compare Docusign and Jotform Sign 
At a Glance
Market Segments
Small-Business (39.7% of reviews)
Small-Business (81.5% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free
Docusign
Star Rating
(2,465)4.5 out of 5
Market Segments
Small-Business (39.7% of reviews)
Entry-Level Pricing
$10.00 1 User Per Month
Free Trial is available
Browse all 5 pricing plansJotform Sign
Star Rating
(958)4.7 out of 5
Market Segments
Small-Business (81.5% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Docusign excels in its Document Signing feature, scoring 9.5, which reviewers mention provides a seamless experience for signing documents compared to Jotform Sign's score of 9.3.
- Reviewers mention that Jotform Sign offers a more user-friendly Ease of Setup with a score of 9.3, while Docusign's score of 8.4 indicates a more complex initial setup process.
- G2 users highlight Docusign's superior Regulatory Compliance with a score of 9.1, which is crucial for businesses needing to adhere to strict regulations, whereas Jotform Sign scored slightly lower at 8.9.
- Users on G2 report that Jotform Sign shines in Mobile Signatures, achieving a score of 9.2, which reviewers say makes it easier to sign documents on the go compared to Docusign's score of 8.8.
- Reviewers mention that Docusign's Quality of Support is rated at 8.4, which some users feel could be improved, while Jotform Sign's support received a higher score of 9.0, indicating better customer service experiences.
- Users say that Jotform Sign's Contract Collaboration feature, scoring 8.9, is more intuitive and user-friendly than Docusign's score of 8.8, making it easier for teams to work together on contracts.
Featured Products
Sponsored
fynk
(33)
Contract Management
Visit Website
Sponsored
ContractSafe
(107)
Contract Management
Visit Website
Pricing
Entry-Level Pricing
Docusign
Personal
$10.00
1 User Per Month
Built for Personal Use
- Send documents for eSignature: 5/month
- Single user only
Jotform Sign
FREE
Free
Use Jotform absolutely free
- 10 Signed Document
- 5 Forms
- 100 Monthly Submissions
Free Trial
Docusign
Free Trial is available
Jotform Sign
Free Trial is available
Ratings
Meets Requirements
9.1
1,994
9.2
831
Ease of Use
9.0
2,003
9.2
855
Ease of Setup
8.4
715
9.3
563
Ease of Admin
8.4
663
9.3
554
Quality of Support
8.3
1,498
9.0
651
Has the product been a good partner in doing business?
8.4
644
9.3
540
Product Direction (% positive)
8.6
1,963
9.5
859
Features by Category
Signature Process
9.5
1748
|
Verified
9.3
726
8.9
1638
|
Verified
8.7
600
9.0
1708
|
Verified
9.0
664
8.8
1391
|
Verified
9.2
672
9.0
1629
|
Verified
9.0
617
8.7
1236
|
Verified
Feature Not Available
8.4
1253
|
Verified
8.8
572
8.9
1588
|
Verified
9.0
665
Security and Scalability
9.1
1391
|
Verified
8.9
530
9.2
1474
|
Verified
9.1
590
9.0
1231
|
Verified
8.8
511
Platform
8.2
650
|
Verified
8.8
584
8.6
716
|
Verified
9.0
607
8.3
549
|
Verified
8.6
505
8.9
743
|
Verified
9.1
642
8.4
549
|
Verified
Feature Not Available
Contract Management Platform Features
Not enough data
9.0
154
Not enough data
9.0
151
Not enough data
8.8
147
Not enough data
9.0
146
Not enough data
8.9
142
Not enough data
9.1
146
Not enough data
9.0
145
Not enough data
8.8
143
Not enough data
8.5
140
Not enough data
8.9
148
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Docusign and Jotform Sign are categorized as E-Signature
Reviews
Reviewers' Company Size
Docusign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jotform Sign
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
9.5%
Computer Software
9.0%
Information Technology and Services
8.0%
Financial Services
5.2%
Marketing and Advertising
4.9%
Other
63.3%
Non-Profit Organization Management
8.7%
Health, Wellness and Fitness
6.5%
Education Management
4.4%
Real Estate
3.1%
Leisure, Travel & Tourism
3.1%
Other
74.2%
Most Helpful Reviews
Docusign
Most Helpful Favorable Review
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Most Helpful Critical Review
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
Jotform Sign
Most Helpful Favorable Review
Kris V.
Verified User in Entertainment
Easy to use payment forms and not having to create them yourself
Most Helpful Critical Review
LaTonya T.
Verified User in Commercial Real Estate
It makes you look bad when customers get a blank page from you.
Kristen C.
Verified User in Information Technology and Services
Docusign is a budget-friendly way to get digital signatures in. It gets the job done and there's only minimal training required for our support staff to send out agreements to clients.
Kris V.
Verified User in Entertainment
Easy to use payment forms and not having to create them yourself
Ashley M.
Verified User in Financial Services
Lost 2 clients and thousands of dollars due to docusign sending blank docs. I was told my issue would be "escalated". Well today we just lost another client due to docusign. I called tech support and spoke with a manager named Bruce who is unable to tell me...
LaTonya T.
Verified User in Commercial Real Estate
It makes you look bad when customers get a blank page from you.
Alternatives
Discussions
What is the difference between an electronic signature and a digital signature?
5 comments
JA
An electronic signature is an electronic symbol attached to a contract or other record, used by a person with an intent to sign. In contrast, digital...Read more
Is there a trial or free download available?
4 comments
EC
There is a 30-day free trial available. Read more
how to docusign a pdf
3 comments
KB
Docusign has some nice web and mobile features for using e-signatureRead more
Jotform Sign has no discussions with answers
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
