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Compare Device42, A Freshworks Company and Hyperview DCIM 
Featured Products
At a Glance
Market Segments
Enterprise (47.8% of reviews)
Mid-Market (40.0% of reviews)
Entry-Level Pricing
$ Up to 250 devices
Free Trial
Device42, A Freshworks Company
Star Rating
(51)4.7 out of 5
Market Segments
Enterprise (47.8% of reviews)
Pros & Cons
Entry-Level Pricing
$ Up to 250 devices
Free Trial is available
Browse all 4 pricing plansHyperview DCIM
Star Rating
(21)4.8 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial
Browse all 2 pricing plansDevice42, A Freshworks Company vs Hyperview DCIM
When assessing the two solutions, reviewers found Hyperview DCIM easier to use, set up, and administer. Reviewers also preferred doing business with Hyperview DCIM overall.
- Reviewers felt that Device42, A Freshworks Company meets the needs of their business better than Hyperview DCIM.
- When comparing quality of ongoing product support, reviewers felt that Hyperview DCIM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Hyperview DCIM over Device42, A Freshworks Company.
Pricing
Entry-Level Pricing
Hyperview DCIM
30-Day Free Trial
Free Trial
Try free for 30 days. No credit card needed. Access all the features.
- Asset Management
- Capacity Management
- Power Monitoring
Free Trial
Device42, A Freshworks Company
Free Trial is available
Hyperview DCIM
Free Trial is available
Ratings
Meets Requirements
9.0
40
8.9
20
Ease of Use
8.9
41
9.3
20
Ease of Setup
8.5
37
9.6
15
Ease of Admin
8.8
33
9.2
15
Quality of Support
9.5
39
9.8
20
Has the product been a good partner in doing business?
9.5
32
10.0
15
Product Direction (% positive)
9.4
39
10.0
16
Features by Category
Asset Inventory
9.1
16
Not enough data
8.8
12
Not enough data
8.1
9
Not enough data
6.9
6
Not enough data
8.8
13
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.1
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
14
Not enough data
ServiceNow Apps
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Management
Feature Not Available
8.1
16
Not enough data
8.6
16
Not enough data
8.3
16
Monitoring
Not enough data
9.3
14
Not enough data
8.9
14
8.9
6
9.0
14
Categories
Categories
Shared Categories
Device42, A Freshworks Company and Hyperview DCIM are categorized as Data Center Infrastructure Management (DCIM)
Unique Categories
Device42, A Freshworks Company is categorized as ServiceNow Store Apps and IT Asset Management
Hyperview DCIM has no unique categories
Reviews
Reviewers' Company Size
Device42, A Freshworks Company
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hyperview DCIM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.9%
Financial Services
10.9%
Computer Software
8.7%
Leisure, Travel & Tourism
6.5%
Insurance
6.5%
Other
43.5%
Information Technology and Services
35.0%
Higher Education
15.0%
Information Services
10.0%
Computer Hardware
10.0%
Manufacturing
5.0%
Other
25.0%
Alternatives
Discussions
How does Device42 work?
1 Comment
YH
In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud....Read more
How much does Device42 cost?
1 Comment
YH
Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price...Read more
What is a CMDB used for?
1 Comment
YH
Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT...Read more
What is Hyperview DCIM used for?
1 Comment
Official Response from Hyperview DCIM
Hyperview's comprehensive and intuitive DCIM software is designed to provide organizations with a complete solution for managing their data center...Read more
Hyperview DCIM has no more discussions with answers
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