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Compare Demandforce and Solutionreach

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At a Glance
Demandforce
Demandforce
Star Rating
(26)3.4 out of 5
Market Segments
Small-Business (64.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Demandforce
Solutionreach
Solutionreach
Star Rating
(167)4.3 out of 5
Market Segments
Small-Business (88.5% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Solutionreach
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Demandforce's "Patient Check-in" feature scores an 8.0, which is decent, but Solutionreach excels with a higher score of 8.3, indicating a more streamlined and user-friendly check-in process.
  • Reviewers mention that Demandforce's "E-Signature" feature is a significant drawback, scoring only 5.7, while Solutionreach offers a more robust solution in this area, enhancing the overall patient experience.
  • G2 users highlight that Demandforce's "Patient Feedback Management" feature scores 8.3, but Solutionreach shines with a higher score of 8.4, suggesting that it provides better tools for gathering and managing patient feedback effectively.
  • Users on G2 note that Demandforce's "Workflow Management" feature scores 8.3, which is competitive, but Solutionreach's score of 8.4 indicates a slight edge in optimizing workflows for healthcare providers.
  • Reviewers say that Demandforce's "Mobile Patient Intake" feature scores 8.0, while Solutionreach offers a more comprehensive solution with a higher score, making it easier for patients to complete intake forms on their devices.
  • Users report that Demandforce's "Secure Communications" feature is rated at 9.1, which is impressive, but Solutionreach's overall HIPAA compliance and messaging capabilities, with scores around 8.5 to 9.6, suggest a more robust approach to secure patient communications.
Featured Products
Pricing
Entry-Level Pricing
Demandforce
No pricing available
Solutionreach
No pricing available
Free Trial
Demandforce
Free Trial is available
Solutionreach
Free Trial is available
Ratings
Meets Requirements
7.5
22
8.7
150
Ease of Use
8.0
22
8.7
150
Ease of Setup
7.1
8
8.2
90
Ease of Admin
7.3
8
8.6
92
Quality of Support
7.8
21
8.4
148
Has the product been a good partner in doing business?
8.3
8
8.4
91
Product Direction (% positive)
6.3
22
8.5
141
Features by Category
Patient Relationship Management (PRM)Hide 7 FeaturesShow 7 Features
Not enough data
8.6
42
Information Flow
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Patient Experience
Not enough data
8.2
11
Not enough data
8.7
9
Not enough data
9.2
12
Not enough data
8.3
10
HIPAA Compliant MessagingHide 8 FeaturesShow 8 Features
Not enough data
9.0
85
Platform
Not enough data
8.8
12
Not enough data
8.8
13
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
9.7
10
Not enough data
9.3
10
Patient Case ManagementHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Data Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.6
73
Patient Convenience
Not enough data
Feature Not Available
Not enough data
6.5
9
Not enough data
Feature Not Available
Not enough data
7.8
12
Not enough data
8.1
12
Administration
Not enough data
6.9
12
Not enough data
8.1
16
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
8.2
181
Patient-Centered Functions
Not enough data
8.0
22
Not enough data
8.3
23
Not enough data
Feature Not Available
Not enough data
8.4
20
|
Verified
Not enough data
Feature Not Available
Operations
Not enough data
8.3
22
|
Verified
Not enough data
8.1
26
|
Verified
Not enough data
7.7
19
|
Verified
Not enough data
8.4
21
Not enough data
8.3
16
|
Verified
Not enough data
8.3
12
|
Verified
Not enough data
Feature Not Available
Generative AI
Feature Not Available
Feature Not Available
Appointment ReminderHide 6 FeaturesShow 6 Features
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Demandforce
Demandforce
Solutionreach
Solutionreach
Demandforce and Solutionreach are categorized as Patient Engagement
Reviews
Reviewers' Company Size
Demandforce
Demandforce
Small-Business(50 or fewer emp.)
64.0%
Mid-Market(51-1000 emp.)
36.0%
Enterprise(> 1000 emp.)
0%
Solutionreach
Solutionreach
Small-Business(50 or fewer emp.)
88.5%
Mid-Market(51-1000 emp.)
9.7%
Enterprise(> 1000 emp.)
1.8%
Reviewers' Industry
Demandforce
Demandforce
Medical Practice
16.0%
Hospital & Health Care
12.0%
Health, Wellness and Fitness
12.0%
Consumer Services
12.0%
Insurance
8.0%
Other
40.0%
Solutionreach
Solutionreach
Medical Practice
50.3%
Hospital & Health Care
24.8%
Health, Wellness and Fitness
16.4%
Medical Devices
2.4%
Marketing and Advertising
2.4%
Other
3.6%
Most Helpful Reviews
Demandforce
Demandforce
Most Helpful Favorable Review
Verified User
G
Verified User in Public Policy

I like how simple it is for our customers to leave reviews of our business. Following their visits, they receive an email about leaving a review. I also find it extremely helpful that this system sends reminders for appointments and also gives the person...

Most Helpful Critical Review
David S.
DS
David S.
Verified User in Medical Practice

DemandForce does not have their act together. I signed up 6 weeks ago and still do not have a working email platform. 1 - We have more than 10k patient records in our practice management software and only 600 would show up in DemandForce as "active". The...

Solutionreach
Solutionreach
Most Helpful Favorable Review
TP
Tee P.
Verified User in Hospital & Health Care

No longer having to contact patients to confirm appointments

Most Helpful Critical Review
Verified User
G
Verified User in Medical Practice

The system has a very slow sync time, we have had several patients that have cancelled or rescheduled appointments days ahead and still get several text messages from Solution Reach. When our contract was up, we were notified the day of. There was...

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Demandforce
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Solutionreach
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Discussions
Demandforce
Demandforce Discussions
Monty the Mongoose crying
Demandforce has no discussions with answers
Solutionreach
Solutionreach Discussions
How do I make sure the reviews are getting on Google and Yelp?
2 comments
Carissa S.
CS
If you go into the platform under Online Presence, Smart review settings, you can see what accounts are linked. Hope that helps!Read more
I would love someone to contact us regarding the SR Intake issue we are having.
1 comment
Jasmine L.
JL
Hi Ainsley! Thank you for stopping by and asking a question. I'm Jasmine, a Research Analyst at G2, and one of my areas of expertise is health care....Read more
Is there a way to import copay's into the patient profile under insurance?
1 comment
MF
We use Eyefinity as our PM software. We believe SR and Eyefinity are compatible and therefore if the patient owes money the information ports over. ...Read more