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Compare Delivery Hero for Restaurants and Uber Eats for Merchants

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At a Glance
Delivery Hero for Restaurants
Delivery Hero for Restaurants
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (42.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Delivery Hero for Restaurants
Uber Eats for Merchants
Uber Eats for Merchants
Star Rating
(182)4.0 out of 5
Market Segments
Small-Business (54.1% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Uber Eats for Merchants
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that both "Uber Eats for Merchants" and "Delivery Hero for Restaurants" have similar ratings for meeting requirements, both scoring 8.3, indicating that they effectively fulfill the needs of restaurant owners.
  • Reviewers mention that "Delivery Hero for Restaurants" excels in ease of use with a score of 8.9, while "Uber Eats for Merchants" follows closely with 8.6, suggesting that both platforms are user-friendly but Delivery Hero may offer a slightly smoother experience.
  • G2 users highlight that "Uber Eats for Merchants" shines in ease of setup with a perfect score of 9.0, making it particularly appealing for new users looking to get started quickly, whereas "Delivery Hero for Restaurants" does not have a score listed for this category.
  • Users on G2 report that "Delivery Hero for Restaurants" has a higher quality of support with a score of 8.3 compared to "Uber Eats for Merchants" at 7.4, indicating that users may find more reliable assistance when issues arise with Delivery Hero.
  • Reviewers mention that "Uber Eats for Merchants" has received positive feedback regarding its product direction, scoring 7.8, which suggests that users feel confident about the platform's future developments, while "Delivery Hero for Restaurants" scored slightly lower at 7.5.
  • Users say that "Uber Eats for Merchants" has a larger number of reviews (171) compared to "Delivery Hero for Restaurants" (14), which may indicate a more established user base and potentially more comprehensive feedback on its features and performance.
Pricing
Entry-Level Pricing
Delivery Hero for Restaurants
No pricing available
Uber Eats for Merchants
No pricing available
Free Trial
Delivery Hero for Restaurants
No trial information available
Uber Eats for Merchants
No trial information available
Ratings
Meets Requirements
8.3
14
8.3
142
Ease of Use
8.9
14
8.6
143
Ease of Setup
Not enough data
9.0
59
Ease of Admin
Not enough data
8.5
53
Quality of Support
8.3
14
7.4
134
Has the product been a good partner in doing business?
Not enough data
8.1
55
Product Direction (% positive)
7.5
14
7.8
137
Categories
Categories
Shared Categories
Delivery Hero for Restaurants
Delivery Hero for Restaurants
Uber Eats for Merchants
Uber Eats for Merchants
Delivery Hero for Restaurants and Uber Eats for Merchants are categorized as Food Delivery
Unique Categories
Delivery Hero for Restaurants
Delivery Hero for Restaurants has no unique categories
Uber Eats for Merchants
Uber Eats for Merchants is categorized as Grocery Delivery and On-Demand Catering
Reviews
Reviewers' Company Size
Delivery Hero for Restaurants
Delivery Hero for Restaurants
Small-Business(50 or fewer emp.)
42.9%
Mid-Market(51-1000 emp.)
28.6%
Enterprise(> 1000 emp.)
28.6%
Uber Eats for Merchants
Uber Eats for Merchants
Small-Business(50 or fewer emp.)
54.1%
Mid-Market(51-1000 emp.)
27.6%
Enterprise(> 1000 emp.)
18.2%
Reviewers' Industry
Delivery Hero for Restaurants
Delivery Hero for Restaurants
Food & Beverages
21.4%
Financial Services
14.3%
Wholesale
7.1%
Online Media
7.1%
Management Consulting
7.1%
Other
42.9%
Uber Eats for Merchants
Uber Eats for Merchants
Computer Software
19.3%
Information Technology and Services
12.3%
Food & Beverages
7.0%
Higher Education
3.5%
Restaurants
2.9%
Other
55.0%
Most Helpful Reviews
Delivery Hero for Restaurants
Delivery Hero for Restaurants
Most Helpful Favorable Review
Verified User
G
Verified User in Food & Beverages

delivery hero business makes food delivery easier and faster

Most Helpful Critical Review
Christina J.
CJ
Christina J.
Verified User in Management Consulting

They collect funds, cancel orders, and never return funds!! They also consistently underpay staff in all countries. Overall, I'd rather just connect with the businesses directly. Such a shame! If they weren't such thieves, it would be a helpful tool.

Uber Eats for Merchants
Uber Eats for Merchants
Most Helpful Favorable Review
Verified User
G
Verified User in Food & Beverages

What I find the most helpful about Uber Eats is the fact that you can have your food delivered to you regardless of where you are/what you are doing. It is great on busy days when I am at the office an unable to get away to go get/pick up food.

Most Helpful Critical Review
AV
Andrew V.
Verified User in Restaurants

Customer service was horrible. Was also mislead by the onboarding team. Was told they would be able to add a 15% markup to our menu through the POS integration. After setting up the account, I was told they were unable to do this. So now I am here after...

Alternatives
Delivery Hero for Restaurants
Delivery Hero for Restaurants Alternatives
OpenTable for Restaurants
OpenTable for Restaurants
Add OpenTable for Restaurants
Owner.com
Owner.com
Add Owner.com
DoorDash for Merchants
DoorDash for Merchants
Add DoorDash for Merchants
Onfleet
Onfleet
Add Onfleet
Uber Eats for Merchants
Uber Eats for Merchants Alternatives
GrubHub for Restaurants
GrubHub for Restaurants
Add GrubHub for Restaurants
ChowNow for Restaurants
ChowNow for Restaurants
Add ChowNow for Restaurants
DoorDash for Merchants
DoorDash for Merchants
Add DoorDash for Merchants
Deliveroo  for Partners
Deliveroo for Partners
Add Deliveroo for Partners
Discussions
Delivery Hero for Restaurants
Delivery Hero for Restaurants Discussions
What is special about Delivery Hero?
1 comment
Carlos Z.
CZ
Delivery Hero's services benefit restaurant partners by providing them with increased visibility and access to a larger customer base. By partnering with...Read more
Is Delivery Hero a good company?
1 comment
Faizan Shareef k.
FK
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Monty the Mongoose crying
Delivery Hero for Restaurants has no more discussions with answers
Uber Eats for Merchants
Uber Eats for Merchants Discussions
Can I use this for catering?
1 comment
Lauren F.
LF
Hi Josh, great question! You can use Uber Eats for catering! Consumers can schedule catering orders and caterers can make their menus available. You may also...Read more
how do i add promo codes without clicking banners
1 comment
Edivane O.
EO
The name "Nicholas" does not require translation as it is a proper noun and typically remains the same across languages.Read more
Monty the Mongoose crying
Uber Eats for Merchants has no more discussions with answers