Owner.com Reviews & Product Details

I like to be able to see all of the information that we're getting in from our customers. The support team has been very helpful and getting this all set up and answering all of my questions. Using the AI to search questions, I have also works really well. Integrating into our to system has worked flawlessly and uploading pictures has been working great. Seems like a good deal on the price for our potential increased sales opportunity. Overall, system performance has been fabulous. Accessing owner app and webpage on my Mac is easy to use. Review collected by and hosted on G2.com.

Our very first order came in for a delivery and was not able to figure out how to add to an existing order so the customer had to put in a second order so two delivery drivers showed up. Review collected by and hosted on G2.com.

What I like most about Owner.com is how easy they made it to get my business online and fully operational for pickup and delivery. The setup process was smooth, and their platform is very intuitive, even without deep technical knowledge.

The integration with ordering systems works well and keeps everything organized in one place. Performance has been reliable, especially during busy hours, which is important for my business.

From a pricing standpoint, it feels like good value for what they offer, especially considering the tools and support included. Their features help streamline operations and reduce dependency on third-party platforms.

Overall, Owner.com has made it easier to manage online orders, improve efficiency, and grow my business. Review collected by and hosted on G2.com.

One downside is that some features feel a bit limited when it comes to customization, especially if you want more control over design or advanced settings. It can also take a little time to get used to certain workflows in the system. While the platform is reliable overall, there are moments where additional flexibility or more integrations would be helpful as the business grows. Review collected by and hosted on G2.com.

From the very beginning, the sales rep was extremely helpful, especially with integrating our list of previous customers so we could reach out about the loyalty program. The process felt smooth and essentially flawless, and they also showed us how to navigate the program quickly and effectively. The software and the website they built have performed exactly as they said they would, and we’re excited to see our company continue to grow. For the price we’re paying, it feels worth it. With everyone using AI, we can’t afford to be left behind Al makes is all easier. So far, everything has been working amazingly. Review collected by and hosted on G2.com.

To be honest we have not experienced any real problems that we was not able to chat and get it fixed for example hours of operation changes Review collected by and hosted on G2.com.

What I like best about owner.com is how it simplifies managing online orders, marketing, and customer engagement all in one place. The platform is easy to use, helps drive repeat business, and provides clear insights that make it easier to grow revenue without needing multiple separate tools. It’s especially helpful that it integrates with Square, so our menu updates automatically without extra work. Overall, the price feels minimal compared to the revenue and efficiency it helps generate. Review collected by and hosted on G2.com.

There isn’t much to dislike overall, but from time to time certain features or updates can take a little while to learn or to customize for our specific needs. Review collected by and hosted on G2.com.

wner.com has been an excellent platform for our restaurant. It is very easy to use and the implementation process was smooth and straightforward. The system is intuitive, which allowed our team to start using it quickly without complicated training. Customer support has been responsive and helpful whenever we’ve needed assistance. We use the platform frequently because it centralizes online ordering, customer data, and marketing tools in one place. It offers a strong set of features designed specifically for restaurants, and the integrations work well with our operations. Overall, it has been a powerful tool for increasing direct orders and improving our relationship with customers. Review collected by and hosted on G2.com.

Overall, the platform works very well. If there is one area for improvement, it would be expanding customization options and integrations with additional restaurant tools. More flexibility would allow restaurants to tailor the system even more to their specific operational needs. Review collected by and hosted on G2.com.

I use Owner.com to manage and build our website, branded loyalty app, and manage our SEO, as well as help with email and text marketing databases. They are on top of all the new trends and make sure the customer user experience is really well thought out. Their customer service is responsive and helps solve your issues quickly. Also, the initial setup was very easy, as they do a lot of the heavy lifting for you. Review collected by and hosted on G2.com.

One of the major downsides with the marketing side of Owner.com is that you aren't able to set up automatic or recurring campaigns based on customer behavior. This is a new feature I'd love for Owner.com to come out with as it would be super useful. Review collected by and hosted on G2.com.

I like that Owner.com gives restaurants a branded online ordering system that helps us keep a direct relationship with our customers instead of relying completely on third-party delivery platforms.

The website and ordering interface are clean and easy for customers to use, and it integrates well with our menu and online presence. Review collected by and hosted on G2.com.

One thing I don’t love is the 5% customer fee that is applied to both pickup and delivery orders. I understand the fee for delivery orders, but for pickup orders it feels less fair to customers since there is no delivery service involved. I think it would be better if pickup orders had a lower fee or no fee at all. Review collected by and hosted on G2.com.

I like Owner.com's technology and its ability to convert third-party app customers into my customers. They said their technology will help me to rank first among online searches for products I offer. Review collected by and hosted on G2.com.

I don't like the lack of communication among their team members. Their customer service is very confusing and messy now, compared to when I first used them two years ago. The salesperson, Griffin, was a problem, not knowing the product well, and made promises that the company can't fulfill. It's been almost a month, and I still haven't received my conversion cards, which are important for meeting our goals. The picture handling was messy too; they used old pictures instead of uploading new ones. They sent a photographer without telling me how many pictures would be taken, which I could've planned better for. Review collected by and hosted on G2.com.

Great service all around. The team has been wonderful throughout the communication process, helping me get up and running, and each person has been there to answer any questions I’ve had—from the start, through the middle, and even toward the end right before launch. Review collected by and hosted on G2.com.

It’s not necessarily a dislike, more of a concern that it’s an unknown product and I don’t know what results I’ll be receiving. Otherwise, I don’t have any real dislikes at this time. Review collected by and hosted on G2.com.

Owner.com helped my business a lot by eliminating the 30% commission margins that all online delivery service take and their customer service experience is phenomenal they truly care about how your website will come out and the timeframe of getting It all set up is very quick. Review collected by and hosted on G2.com.

The fact that it is still a 3rd party platform, if they were to develop a POS system so everything can be in one place I think it'd really take off. Review collected by and hosted on G2.com.