Compare Decisions and Kissflow 
At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Mid-Market (55.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Decisions
Star Rating
(36)4.6 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about DecisionsKissflow
Star Rating
(586)4.3 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about KissflowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kissflow excels in its No-Code Or Low-Code capabilities, with a score of 9.4, making it easier for non-technical users to create workflows. In contrast, Decisions has a slightly lower score of 8.9 in this area, which may limit accessibility for some users.
- Reviewers mention that Kissflow's Quality of Support is highly rated at 8.7, indicating a strong customer service experience. Decisions, however, shines even brighter with a score of 9.4, suggesting that users may find more responsive and helpful support when using Decisions.
- G2 users highlight Kissflow's Workflow Automation feature, scoring 9.2, which allows for efficient process management. Decisions, while also strong in this area, scores slightly lower at 8.9, indicating that Kissflow may offer a more robust automation experience.
- Users on G2 report that Kissflow's Document Management feature is effective, scoring 8.7, but Decisions outperforms it with a score of 8.5, suggesting that users may find more comprehensive document handling capabilities in Decisions.
- Reviewers mention that Kissflow's Ease of Use is rated at 8.8, making it user-friendly for new adopters. In contrast, Decisions has a lower score of 7.8, which may indicate a steeper learning curve for new users.
- Users say that Kissflow's Customization options are impressive, scoring 9.0, allowing for tailored solutions. Decisions, while also customizable, scores slightly lower at 8.0, which may limit the flexibility for users looking for highly personalized setups.
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Pricing
Entry-Level Pricing
Decisions
No pricing availableKissflow
No pricing availableFree Trial
Decisions
Free Trial is available
Kissflow
Free Trial is available
Ratings
Meets Requirements
9.2
26
8.6
504
Ease of Use
7.8
31
8.8
508
Ease of Setup
8.3
21
8.3
364
Ease of Admin
8.1
16
8.5
355
Quality of Support
9.4
24
8.7
466
Has the product been a good partner in doing business?
9.5
18
8.6
339
Product Direction (% positive)
9.5
25
8.6
498
Features by Category
Setup
Not enough data
8.5
179
Not enough data
8.9
193
Not enough data
8.2
183
Not enough data
8.3
193
Management
Not enough data
7.9
173
Not enough data
8.0
163
Not enough data
8.0
150
Generative AI
Not enough data
Feature Not Available
Digital Workflows
Not enough data
9.0
39
|
Verified
Not enough data
9.4
37
|
Verified
Not enough data
8.7
36
|
Verified
Forms
Not enough data
8.8
35
|
Verified
Not enough data
8.5
37
|
Verified
Not enough data
8.6
37
|
Verified
Automation
Not enough data
9.2
37
|
Verified
Not enough data
8.8
36
Not enough data
9.0
37
|
Verified
Not enough data
7.8
27
Integration
9.0
7
Not enough data
9.0
5
Not enough data
Business Logic
Not enough data
Not enough data
9.3
5
Not enough data
8.6
6
Not enough data
Management
Not enough data
Not enough data
8.7
5
Not enough data
Analytics
Not enough data
Not enough data
7.3
5
Not enough data
Deployment
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
9.3
20
Not enough data
8.8
18
Not enough data
8.7
15
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
9.0
17
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Process Management
8.8
16
8.7
306
8.7
15
8.2
288
8.5
16
8.4
297
7.6
11
8.1
53
8.9
11
8.0
50
8.5
9
Feature Not Available
8.5
10
9.0
56
Customization
7.7
18
8.0
257
8.9
19
8.5
302
7.8
18
8.2
272
8.9
19
8.4
244
9.3
19
8.4
228
Collaboration
8.4
17
8.4
294
8.8
16
8.0
258
7.8
17
8.7
296
9.1
17
8.7
290
Process Development
8.9
11
9.0
57
Application Design
Not enough data
8.2
26
Not enough data
8.1
26
Not enough data
8.1
90
|
Verified
Not enough data
8.2
90
|
Verified
Not enough data
9.0
96
|
Verified
Data Control
Not enough data
8.0
80
|
Verified
Not enough data
8.2
83
|
Verified
Not enough data
8.3
86
|
Verified
Publishing
Not enough data
8.7
90
|
Verified
Not enough data
8.4
87
|
Verified
Not enough data
8.6
84
|
Verified
User Interface Design
Not enough data
9.0
45
Not enough data
8.2
46
Not enough data
8.6
44
Not enough data
9.2
50
Data Control
Not enough data
8.6
38
Not enough data
8.8
42
Not enough data
8.9
41
Publishing
Not enough data
8.9
45
Not enough data
8.7
45
Not enough data
8.9
46
Categories
Categories
Shared Categories
Decisions and Kissflow are categorized as Business Process Management
Unique Categories
Decisions is categorized as Decision Management Platforms
Kissflow is categorized as Workflow Management, Digital Process Automation (DPA), No-Code Development Platforms, Low-Code Development Platforms, and Application Development Platforms
Reviews
Reviewers' Company Size
Decisions
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kissflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
11.4%
Legal Services
8.6%
Information Technology and Services
8.6%
Hospital & Health Care
8.6%
Telecommunications
5.7%
Other
57.1%
Information Technology and Services
8.3%
Education Management
7.2%
Financial Services
5.1%
Internet
3.4%
Computer Software
3.1%
Other
72.8%
Most Helpful Reviews
Decisions
Most Helpful Favorable Review
Verified User in Airlines/Aviation
The idea and presentation of Decisions..
Most Helpful Critical Review
Kissflow
Most Helpful Favorable Review
Christopher S.
Verified User in Individual & Family Services
Kissflow allows for a person with only basic excel knowledge (me!) to effectively build custom workflow software. The interface is intuitive and the customer service help is second to none. For the money, nothing on the market comes close to doing what this...
Most Helpful Critical Review
Verified User in Internet
Advanced custom workflows can become confusing a frustrating to put together on our side. I would like to see expanded integrations from within the platform.
Verified User in Airlines/Aviation
The idea and presentation of Decisions..
Christopher S.
Verified User in Individual & Family Services
Kissflow allows for a person with only basic excel knowledge (me!) to effectively build custom workflow software. The interface is intuitive and the customer service help is second to none. For the money, nothing on the market comes close to doing what this...
Verified User in Internet
Advanced custom workflows can become confusing a frustrating to put together on our side. I would like to see expanded integrations from within the platform.
Alternatives
Discussions
Decisions has no discussions with answers
How do i generate a well understood summary report for all the request put on kissflow
3 comments
CP
They way my company has my kissflow set up, all I have to do is click on reports and it has all of the breakdowns to each category I use. It tells me how...Read more
How do I delete multiple records that have been completed
1 comment
WW
As an admin there are several ways. I typically will go to reports then all items. Under here you can chose the app you are working with and click it. From...Read more
What is Kissflow software?
1 comment
Official Response from Process Street
Kissflow is a process management platform similar to Process Street. You can manage different workflows and processes.
Read more
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