Compare DealerSocket and Matador 
- Users report that DealerSocket's reporting capabilities are robust, with a score of 9.8, allowing for detailed insights into sales performance, while Matador, although strong, does not match this level of detail.
- Reviewers mention that Matador excels in ease of use, scoring 9.8 compared to DealerSocket's 7.9, making it a preferred choice for small businesses looking for a user-friendly interface.
- G2 users highlight that DealerSocket's quality of support is rated at 7.1, which some users find lacking, whereas Matador boasts a perfect score of 10.0, indicating exceptional customer service and support.
- Users on G2 report that Matador's ease of setup is outstanding, with a perfect score of 10.0, while DealerSocket's score of 7.5 suggests a more complex onboarding process that may require additional time and resources.
- Reviewers say that both platforms offer cloud functionality, but Matador's mobility features, rated at 9.3, are noted to be more effective for users who need access on-the-go compared to DealerSocket.
- Users mention that while DealerSocket has strong automation features rated at 8.6, Matador's overall performance in automation and user experience is perceived as superior, contributing to higher satisfaction among its users.
Love how organized everything is and how easy it is to use although I use the classic crm all the time instead of the updated version I find the newer version harder to use. Love how everything is accessible from my cell phone and can see reminders.
Lack of support from company. It is very expensive to bring in corporate traung to the dealership and the answers to our questions are not always answered
To begin with, the user interface is pretty straightforward, using their SMS widget gives a great conversion boost because people feel like they can connect to a human immediately, and are able to communicate with our business from the comfort of their...
I just don't think it is effective. It often doesn't kick in quickly enough. It doesn't kick in immediately after I get a lead, and when it usually kicks in is when the client is sitting in my chair. While it's great that it will (supposedly) text my client...
Love how organized everything is and how easy it is to use although I use the classic crm all the time instead of the updated version I find the newer version harder to use. Love how everything is accessible from my cell phone and can see reminders.
To begin with, the user interface is pretty straightforward, using their SMS widget gives a great conversion boost because people feel like they can connect to a human immediately, and are able to communicate with our business from the comfort of their...
Lack of support from company. It is very expensive to bring in corporate traung to the dealership and the answers to our questions are not always answered
I just don't think it is effective. It often doesn't kick in quickly enough. It doesn't kick in immediately after I get a lead, and when it usually kicks in is when the client is sitting in my chair. While it's great that it will (supposedly) text my client...
