Compare DataHawk and Helium 10 
- Users report that DataHawk excels in ease of setup with a score of 9.3, making it a preferred choice for small businesses looking for a quick implementation, while Helium 10's score of 7.3 indicates a more complex setup process that may require additional time and resources.
- Reviewers mention that DataHawk's quality of support is highly rated at 9.3, with many users appreciating the responsive customer service, whereas Helium 10's support, rated at 8.0, has received mixed feedback regarding response times and effectiveness.
- G2 users highlight DataHawk's strong integration capabilities, particularly in import and export functionalities, scoring 8.6 and 8.5 respectively, which allows for seamless data management. In contrast, Helium 10's integration scores of 7.8 for import and 7.9 for export suggest some limitations in this area.
- Users on G2 report that DataHawk's product direction is viewed positively at 8.0, indicating a clear roadmap and commitment to improvement, while Helium 10's lower score of 7.5 suggests some uncertainty among users about future updates and features.
- Reviewers say that DataHawk shines in store management with a localization score of 8.7, which is beneficial for businesses operating in multiple regions. Helium 10, with a score of 8.3, also performs well but does not match the level of customization offered by DataHawk.
- Users mention that DataHawk is particularly effective for small businesses, with 77.8% of reviews coming from this segment, while Helium 10 has a slightly higher percentage at 87.1%, indicating a stronger focus on small business needs, but DataHawk's features are often seen as more user-friendly for this demographic.
- Discover how Helium 10’s powerful suite of Amazon tools can save you more time and improve your ROI.
Their platform is also very easy to navigate and understand and more robust than platforms I’ve seen with other partners. The reports they produce are excellent, we’re able to pull very detailed trends on our keywords, rankings, product listings, ad...
When I trialed the software there were certain features of the software that I liked, which is why I went with the subscription but after purchasing it they removed the features and functionality that I liked without any explanation. One day after I logged...
We use the software extensively with a dedicated Amazon team member. Daily we look at our current strategy and make adjustments with Helium 10's recommendations. We also attend a lot of their training to understand how to use it more effectively.
Support is the worst. The lag time and results are embarrassing. For a tech company, you would think they would get this aspect fixed. It's not uncommon to see the group's posts constantly reaching out for help with existing support cases only to have them...
Their platform is also very easy to navigate and understand and more robust than platforms I’ve seen with other partners. The reports they produce are excellent, we’re able to pull very detailed trends on our keywords, rankings, product listings, ad...
We use the software extensively with a dedicated Amazon team member. Daily we look at our current strategy and make adjustments with Helium 10's recommendations. We also attend a lot of their training to understand how to use it more effectively.
When I trialed the software there were certain features of the software that I liked, which is why I went with the subscription but after purchasing it they removed the features and functionality that I liked without any explanation. One day after I logged...
Support is the worst. The lag time and results are embarrassing. For a tech company, you would think they would get this aspect fixed. It's not uncommon to see the group's posts constantly reaching out for help with existing support cases only to have them...
