Compare Crowd Signal and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (41.4% of reviews)
Small-Business (36.2% of reviews)
Entry-Level Pricing
Free
No pricing available
Crowd Signal
Star Rating
(29)4.2 out of 5
Market Segments
Mid-Market (41.4% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansSurveyMonkey
Star Rating
(22,930)4.4 out of 5
Market Segments
Small-Business (36.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SurveyMonkeySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its Survey Builder, scoring 9.0, which allows for a more intuitive and user-friendly experience compared to Crowd Signal's lower score in this area. Reviewers mention that the drag-and-drop functionality makes it easy to create surveys quickly.
- Reviewers mention that SurveyMonkey's Quality of Support is rated at 8.6, significantly higher than Crowd Signal's 7.7. Users on G2 appreciate the responsive customer service and extensive help resources available, which can be crucial for businesses needing immediate assistance.
- G2 users highlight that SurveyMonkey offers a wider variety of Question Types with a score of 8.9, while Crowd Signal falls behind with a lower score. Users say this variety allows for more comprehensive data collection, catering to diverse survey needs.
- Users report that SurveyMonkey's Custom Reports and Dashboards feature, rated at 7.9, provides better insights and analytics capabilities compared to Crowd Signal, which lacks this level of customization. Reviewers mention that the ability to tailor reports is essential for effective data analysis.
- Reviewers mention that Crowd Signal shines in Ease of Setup, scoring 9.6, which indicates a more straightforward onboarding process. Users on G2 appreciate how quickly they can get started with their surveys, making it a favorable option for those who prioritize speed.
- Users say that SurveyMonkey's Feedback Management features, particularly in Segmentation (7.6), allow for more targeted data analysis, which is crucial for businesses looking to understand specific demographics. In contrast, Crowd Signal's capabilities in this area are less robust, leading to less effective data segmentation.
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Pricing
Entry-Level Pricing
SurveyMonkey
No pricing availableFree Trial
Crowd Signal
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
8.3
22
9.0
20,150
Ease of Use
8.9
22
9.2
20,252
Ease of Setup
9.6
9
9.0
7,605
Ease of Admin
8.7
9
8.9
7,495
Quality of Support
7.7
15
8.6
14,263
Has the product been a good partner in doing business?
8.8
8
8.8
6,549
Product Direction (% positive)
5.2
22
7.7
19,711
Features by Category
Feedback Management
Not enough data
7.2
56
Not enough data
7.6
56
Not enough data
7.9
55
Feedback Analysis
Not enough data
7.8
52
Not enough data
7.6
53
Not enough data
7.1
52
Feedback Sources
Not enough data
7.9
53
Not enough data
9.2
53
Not enough data
7.5
51
Not enough data
7.3
51
Generative AI
Not enough data
7.1
49
Not enough data
Feature Not Available
Survey Management
Not enough data
9.0
1092
Not enough data
8.9
1130
Not enough data
8.5
1053
Not enough data
8.8
1096
Survey Customization
Not enough data
8.5
892
Not enough data
8.3
923
Not enough data
8.2
827
Not enough data
8.2
653
Survey Insights
Not enough data
8.6
1047
Not enough data
8.1
691
Not enough data
8.6
997
Not enough data
8.4
891
Customization
Not enough data
8.8
150
Not enough data
8.5
134
Not enough data
8.9
154
Not enough data
8.8
163
Additional Functionality
Not enough data
8.3
120
Not enough data
7.8
99
Not enough data
8.4
142
Not enough data
8.1
100
Not enough data
8.8
147
Categories
Categories
Shared Categories
Crowd Signal and SurveyMonkey are categorized as Survey
Unique Categories
Crowd Signal has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Crowd Signal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
13.8%
Internet
10.3%
Information Technology and Services
10.3%
Broadcast Media
6.9%
Writing and Editing
3.4%
Other
55.2%
Education Management
8.6%
Hospital & Health Care
5.9%
Higher Education
5.9%
Marketing and Advertising
5.1%
Non-Profit Organization Management
4.8%
Other
69.7%
Most Helpful Reviews
Crowd Signal
Most Helpful Favorable Review
Verified User in Broadcast Media
It’s so simple for users to conduct polls through the system. Also the interface is top notch.
Most Helpful Critical Review
Verified User in Higher Education
Polldaddy is really outdated. Free services such as Google Surveys, Survey monkey , and signup Genius really prove to be strong better alternatives. Polldaddy needs to keep up with the times and provide cheaper service.
SurveyMonkey
Most Helpful Favorable Review
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Most Helpful Critical Review
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Verified User in Broadcast Media
It’s so simple for users to conduct polls through the system. Also the interface is top notch.
Sandi S.
Verified User in Entertainment
I like how easy SurveyMonkey makes it to set up a survey and send it out, either to a targeted audience that you specify, or to your own list... or to simply post a link somewhere.
Verified User in Higher Education
Polldaddy is really outdated. Free services such as Google Surveys, Survey monkey , and signup Genius really prove to be strong better alternatives. Polldaddy needs to keep up with the times and provide cheaper service.
Pat M.
Verified User in Market Research
The "collector". Every survey software has their complex aspect that's usually unnecessarily complex and it turns out that SurveyMonkey is no exception. Each survey is associated with a "collector" that contains a set of attributes and settings that...
Alternatives
Discussions
Crowd Signal has no discussions with answers
How it can be integrated with other applications such as Micrsoft Teams?
9 comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 comments
TB
Yes, you can.Read more
Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable
5 comments
TS
Yes, you can track their IP address but you select for your respondents to be anonymous, then it will not track their IP address. And if it tracks their IP...Read more
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