2026 Best Software Awards are here!See the list
Compare Crazy Egg and Pendo 
At a Glance
Market Segments
Mid-Market (44.6% of reviews)
Mid-Market (62.6% of reviews)
Entry-Level Pricing
$29.00 Per Month
Free
Crazy Egg
Star Rating
(127)4.2 out of 5
Market Segments
Mid-Market (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Browse all 4 pricing plansPendo
Star Rating
(1,567)4.4 out of 5
Market Segments
Mid-Market (62.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Crazy Egg excels in ease of use, with many users highlighting its intuitive interface for setting up heatmaps and split tests. One user mentioned, "Crazy Egg is so intuitive. It's quick and easy to set up heatmaps and split tests," making it a great choice for those who prioritize simplicity in their analytics tools.
- Users say that Pendo shines in providing comprehensive insights into user interactions with products. Reviewers appreciate its ability to track user behavior and sentiments, with one noting, "Pendo is remarkable in offering deep insights regarding the interactions that users have with business products and services," which can be invaluable for product teams looking to enhance user experience.
- According to verified reviews, Crazy Egg offers a cost-effective solution with its entry-level pricing starting at $29, making it accessible for smaller businesses. Users have expressed satisfaction with its capabilities, stating, "Crazy Egg covers all the crucial bases," which is appealing for those who need essential analytics without breaking the bank.
- Reviewers mention that Pendo's customer support is a standout feature, with many praising its responsiveness and helpfulness. One user highlighted, "I appreciate their customer support, which is excellent and responsive," indicating that users can rely on timely assistance when needed.
- Users report that Crazy Egg's setup process is particularly smooth, with many finding it easy to implement. A user noted, "It gives us the ability to do more testing and get significantly better data than our landing page platform allows for," showcasing how its straightforward setup can lead to enhanced testing capabilities.
- According to recent feedback, Pendo provides valuable onboarding resources that help users navigate the platform effectively. One reviewer stated, "The software offers resourceful onboarding guides to users concerning the products they use," which can significantly improve the user experience for new customers.
Pricing
Entry-Level Pricing
Crazy Egg
Starter
$29.00
Per Month
5,000 tracked pageviews per month
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage
Pendo
Free
Free
Try Pendo for free for up to 500 monthly active users. Includes: product analytics, in-app guides, net promoter score (NPS), roadmaps.
- Product analytics
- In-app guides
- Net Promoter Score (NPS)
Free Trial
Crazy Egg
Free Trial is available
Pendo
Free Trial is available
Ratings
Meets Requirements
8.3
107
8.5
1,199
Ease of Use
8.7
112
8.2
1,213
Ease of Setup
8.6
63
7.9
569
Ease of Admin
8.6
53
8.5
556
Quality of Support
7.7
77
8.5
1,047
Has the product been a good partner in doing business?
8.6
46
8.9
532
Product Direction (% positive)
6.9
108
8.5
1,114
Features by Category
Metrics
Not enough data
8.7
455
Not enough data
8.7
472
Not enough data
8.4
420
Not enough data
8.8
465
Not enough data
8.5
423
Not enough data
8.2
395
Not enough data
8.2
358
Not enough data
8.2
335
Not enough data
8.3
395
Reporting
Not enough data
8.4
463
Not enough data
8.5
427
Not enough data
8.7
437
Not enough data
8.7
468
Not enough data
7.8
263
Not enough data
8.1
285
Not enough data
8.2
450
Other
Not enough data
8.7
439
Not enough data
8.0
306
Not enough data
7.5
263
Not enough data
7.9
272
Not enough data
7.3
196
Not enough data
8.5
342
Not enough data
8.2
298
Agentic AI - Digital Analytics
Not enough data
6.1
11
Not enough data
6.5
14
Not enough data
6.1
12
Not enough data
6.1
12
Administration
6.7
24
8.1
378
7.8
20
7.9
296
8.6
44
8.8
421
9.0
42
8.5
454
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Identification
Not enough data
7.9
110
Not enough data
8.6
137
Not enough data
8.0
104
Tracking & Reporting
Not enough data
8.5
126
Not enough data
8.5
132
Not enough data
8.3
109
Not enough data
8.5
143
Not enough data
8.5
134
Not enough data
8.7
138
Metrics
Not enough data
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
User Behavior
8.6
27
|
Verified
9.1
23
8.3
22
|
Verified
8.1
23
7.8
19
|
Verified
8.6
23
A/B Testing
7.3
14
|
Verified
7.5
20
8.0
14
7.2
20
7.8
17
|
Verified
8.8
21
7.1
12
|
Verified
6.9
20
Visitor Information
7.1
13
8.0
22
6.8
17
8.1
20
Agentic AI - Session Replay
Not enough data
7.7
5
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - WYSIWYG Editors
Not enough data
Not enough data
Not enough data
Not enough data
User Analysis
Not enough data
8.6
345
Not enough data
8.5
392
User Support
Not enough data
8.5
393
Not enough data
7.6
208
Not enough data
8.0
296
Walkthrough Type
Not enough data
8.1
298
Not enough data
8.7
365
Platform Basics - Digital Adoption Platform
Not enough data
8.6
20
Not enough data
9.0
22
Analytics - Digital Adoption Platform
Not enough data
9.1
23
Functions - Digital Adoption Platform
Not enough data
8.6
19
Not enough data
9.2
24
Agentic AI - Digital Adoption Platform
Not enough data
6.5
11
Product Analytics
Not enough data
8.7
582
Not enough data
8.7
615
Not enough data
8.6
591
Not enough data
8.2
503
Not enough data
8.0
410
Not enough data
8.2
442
Not enough data
8.0
402
Not enough data
7.9
445
Agentic AI - Product Analytics
Not enough data
6.6
25
Not enough data
7.1
26
Not enough data
6.9
24
Not enough data
7.5
23
Design and Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.3
39
Not enough data
8.6
41
Not enough data
8.4
39
Not enough data
8.1
39
Not enough data
8.5
41
Not enough data
Reporting
9.6
51
Not enough data
8.8
43
Not enough data
8.8
39
Not enough data
8.5
34
Not enough data
Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.1
325
Not enough data
7.9
307
Not enough data
8.1
307
Planning
Not enough data
7.1
231
Not enough data
7.1
223
Not enough data
6.6
198
Not enough data
7.6
235
Not enough data
7.2
210
Workflow Management
Not enough data
7.3
244
Not enough data
7.6
251
Not enough data
6.7
198
Not enough data
7.0
210
Metrics
Not enough data
8.8
84
Not enough data
8.4
65
Not enough data
8.4
73
Not enough data
8.3
70
Not enough data
8.4
67
Variation Testing
Not enough data
8.4
56
Not enough data
7.8
56
Not enough data
8.1
60
Not enough data
8.4
67
Not enough data
8.2
64
Not enough data
7.9
57
Reporting
Not enough data
8.6
85
Not enough data
8.7
88
Personalization
Not enough data
8.7
75
Not enough data
8.7
74
Not enough data
8.9
67
Administration
Not enough data
8.1
77
Not enough data
8.0
67
Not enough data
8.4
86
Not enough data
8.6
92
Categories
Categories
Shared Categories
Crazy Egg and Pendo are categorized as Session Replay and Digital Analytics
Unique Categories
Crazy Egg is categorized as Pop-Up Builder, A/B Testing, Content Analytics, Survey, WYSIWYG Editors, and Heatmap Tools
Pendo is categorized as Digital Adoption Platform, Product Analytics, Product Management, Mobile App Analytics, and Mobile App Optimization
Reviews
Reviewers' Company Size
Crazy Egg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pendo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.6%
Computer Software
8.9%
Internet
8.1%
Information Technology and Services
8.1%
Higher Education
4.9%
Other
46.3%
Computer Software
33.5%
Information Technology and Services
15.4%
Marketing and Advertising
7.1%
Financial Services
4.2%
Hospital & Health Care
3.0%
Other
36.7%
Discussions
Will Crazy Egg slow down my website?
3 Comments
IJ
Not at all, it works super smoothly and without any delay on your sitesRead more
How hard is it to get started using Crazy Egg Software?
2 Comments
IJ
The initial set up could be a little bit complicated but the assistance of the support team is super useful and the obtained result worths the effort by farRead more
What are the future plans of Egghead?
1 Comment
G2
Hi Chris,
Thanks for the question. Currently, on the road map, we are adding additional features and improvements to our Recordings (session playbacks)...Read more
Which integrations does Pendo support?
2 Comments
SG
Hi there! My name is Stephanie and I'm a research analyst in marketing & advertising at G2. Thanks for posting this question. As of November 2019, Pendo is...Read more
How do I change the badge for the resource center
1 Comment
RD
It depends if you are using the Classic Designer or Visual Design Studio. Here's a reference for both:...Read more
How can I participate remotely in a PUG?
1 Comment
MW
Now, the PUG meetings are done remotely - just join one of the Pendomonium Slack channels as shown in the Community and join some of the PUGs! Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
