Compare Crazy Egg and Hotjar | by Contentsquare 
At a Glance
Market Segments
Small-Business (45.0% of reviews)
Small-Business (53.2% of reviews)
Entry-Level Pricing
$29.00 Per Month
Free 35 Daily sessions
Crazy Egg
Star Rating
(115)4.2 out of 5
Market Segments
Small-Business (45.0% of reviews)
Entry-Level Pricing
$29.00 Per Month
Browse all 4 pricing plansHotjar | by Contentsquare
Star Rating
(308)4.3 out of 5
Market Segments
Small-Business (53.2% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Crazy Egg excels in its heatmap functionality, with a rating of 9.6, allowing for detailed visual insights into user behavior. In contrast, Hotjar's heatmap feature, while still strong at 9.3, is noted to be less intuitive by some reviewers.
- Reviewers mention that Hotjar's session replay feature is highly praised, achieving a score of 9.0, which provides a seamless way to analyze user interactions. Crazy Egg, while also offering session replay, has a slightly lower rating of 8.8, indicating that users find Hotjar's implementation more effective.
- G2 users highlight Crazy Egg's strong performance in web analytics, scoring 9.4, which is particularly beneficial for tracking user engagement metrics. However, Hotjar's overall analytics capabilities, including predictive analytics, are seen as more comprehensive, leading to a higher overall satisfaction rating in this area.
- Users on G2 report that Hotjar's survey management tools, particularly the survey builder, receive high marks at 9.3, making it easier to gather user feedback. Crazy Egg's survey capabilities, while functional, do not match the same level of user-friendliness, with a lower score of 8.8.
- Reviewers say that Crazy Egg's ease of use is rated at 8.6, which is commendable, but Hotjar surpasses it with an 8.9 rating, indicating that users find Hotjar's interface more intuitive and accessible for everyday tasks.
- Users report that Hotjar's quality of support is rated at 8.5, which is significantly higher than Crazy Egg's 7.8, suggesting that users feel more supported and valued when using Hotjar, especially when encountering issues or needing assistance.
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Pricing
Entry-Level Pricing
Crazy Egg
Starter
$29.00
Per Month
5,000 tracked pageviews per month
- 5 Heatmap reports
- 50 Recordings /mo
- 6 months of Recordings storage
Hotjar | by Contentsquare
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
Free Trial
Crazy Egg
Free Trial is available
Hotjar | by Contentsquare
Free Trial is available
Ratings
Meets Requirements
8.3
98
8.7
241
Ease of Use
8.6
100
8.9
243
Ease of Setup
8.6
51
9.0
105
Ease of Admin
8.6
48
8.9
103
Quality of Support
7.8
69
8.6
166
Has the product been a good partner in doing business?
8.7
41
8.7
90
Product Direction (% positive)
6.6
99
8.2
236
Features by Category
Metrics
Not enough data
8.6
18
Not enough data
9.2
20
Not enough data
9.0
17
Not enough data
9.0
17
Not enough data
8.7
14
Not enough data
8.8
13
Not enough data
9.1
11
Not enough data
9.2
14
Not enough data
9.0
19
Reporting
Not enough data
Feature Not Available
Not enough data
9.5
13
Not enough data
Feature Not Available
Not enough data
8.1
14
Not enough data
8.8
13
Not enough data
8.8
11
Not enough data
9.2
15
Other
Not enough data
8.2
18
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.1
12
Not enough data
8.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.3
65
Not enough data
Feature Not Available
Not enough data
8.9
134
Not enough data
8.9
134
User Response Methods
Not enough data
8.8
44
|
Verified
Not enough data
8.8
38
|
Verified
Not enough data
8.8
13
Not enough data
8.8
23
Not enough data
8.2
28
|
Verified
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
34
|
Verified
Not enough data
9.1
13
Insights
Not enough data
8.8
49
|
Verified
Not enough data
8.6
36
|
Verified
Not enough data
8.4
37
|
Verified
Generative AI
Not enough data
Feature Not Available
User Behavior
9.0
24
|
Verified
9.0
62
|
Verified
7.3
13
8.5
40
|
Verified
8.5
19
|
Verified
8.9
63
|
Verified
7.9
16
|
Verified
8.4
42
|
Verified
A/B Testing
7.4
11
|
Verified
9.1
29
|
Verified
8.3
11
8.8
30
8.1
14
|
Verified
8.8
40
|
Verified
7.8
9
|
Verified
8.8
28
|
Verified
Visitor Information
8.0
10
7.4
38
|
Verified
7.0
14
8.6
33
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Analytics
Not enough data
8.1
7
Not enough data
8.8
7
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Feature Not Available
Administration
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Generative AI
Not enough data
Feature Not Available
Experience
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance
Not enough data
Feature Not Available
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feedback Management
Not enough data
Feature Not Available
Not enough data
8.8
8
Not enough data
8.7
9
Feedback Analysis
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Feedback Sources
Not enough data
Feature Not Available
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
9.3
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
35
8.5
109
8.6
37
8.1
89
8.4
35
8.6
103
8.1
35
8.0
96
8.6
37
8.9
119
Reporting
9.6
47
9.3
146
8.8
39
9.0
139
9.0
35
8.6
120
8.8
30
7.8
101
Categories
Categories
Shared Categories
Crazy Egg and Hotjar | by Contentsquare are categorized as Session Replay and Heatmap Tools
Unique Categories
Crazy Egg is categorized as A/B Testing
Hotjar | by Contentsquare is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), Product Analytics, User Research, Software Testing, Survey, Digital Analytics, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Crazy Egg
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hotjar | by Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
22.5%
Computer Software
9.9%
Internet
9.0%
Information Technology and Services
9.0%
Higher Education
4.5%
Other
45.0%
Marketing and Advertising
16.3%
Computer Software
15.3%
Information Technology and Services
11.2%
Internet
10.2%
Retail
5.1%
Other
42.0%
Most Helpful Reviews
Crazy Egg
Most Helpful Favorable Review
Josh H.
Verified User in Marketing and Advertising
This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site.
Most Helpful Critical Review
Michael D.
Verified User in Marketing and Advertising
The interface is rough. ROUGH. Their menu options are hidden and often times you are left wondering "OK, now what do I do?" For example, if you reach your limit of screenshots, they bring you to a screen to delete screenshots but you can't do it one at a...
Hotjar | by Contentsquare
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
Josh H.
Verified User in Marketing and Advertising
This product is awesome! Great for people who have a hard time understanding analytics and how people are using their site.
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Michael D.
Verified User in Marketing and Advertising
The interface is rough. ROUGH. Their menu options are hidden and often times you are left wondering "OK, now what do I do?" For example, if you reach your limit of screenshots, they bring you to a screen to delete screenshots but you can't do it one at a...
Verified User in Higher Education
I don't really feel very confident to use a tool for this I really prefer using a javascript on my own and track by myself
Discussions
Will Crazy Egg slow down my website?
3 comments
IJ
Not at all, it works super smoothly and without any delay on your sitesRead more
How hard is it to get started using Crazy Egg Software?
2 comments
IJ
The initial set up could be a little bit complicated but the assistance of the support team is super useful and the obtained result worths the effort by farRead more
What is Crazy Egg?
1 comment
Official Response from Crazy Egg
Crazy Egg is an analytics platform that tracks and optimizes website visitor behavior so you can improve the user experience, increase your conversion rates,...Read more
Is there a python/Node.js API Client for hotjar?
1 comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
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