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Compare Craft.io and Jira 
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At a Glance
Market Segments
Mid-Market (36.5% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
$19.00 1 Editor/Month paid annually
Free 10 Users Per Month
Craft.io
Star Rating
(76)4.5 out of 5
Market Segments
Mid-Market (36.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 Editor/Month paid annually
Free Trial is available
Browse all 3 pricing plansJira
Star Rating
(7,209)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in bug monitoring with a score of 8.6, while Craft.io's analytics features are less robust, leading to a lower user satisfaction in this area.
- Reviewers mention that Craft.io shines in ease of setup with a score of 9.0, significantly higher than Jira's 7.6, making it a more user-friendly option for teams looking to get started quickly.
- G2 users highlight that Jira's team collaboration features score 8.5, which is beneficial for larger teams, whereas Craft.io's collaboration tools, while effective, do not match the same level of integration and functionality.
- Users on G2 report that Craft.io offers superior quality of support with a score of 9.2 compared to Jira's 8.2, indicating that Craft.io may provide a better customer service experience for users needing assistance.
- Reviewers say that Jira's project management capabilities are rated at 8.6, which is particularly useful for complex projects, while Craft.io's project management features, although rated slightly lower, still provide essential tools for effective planning.
- Users say that Craft.io's customer ideation features score 8.4, which is higher than Jira's 8.1, suggesting that Craft.io may be better suited for teams focused on gathering and implementing user feedback into their product development process.
Pricing
Entry-Level Pricing
Craft.io
Starter
$19.00
1 Editor/Month paid annually
Start building great products
with confidence.
- Unlimited Contributors For Free
- Craft roadmaps
- Backlog management & prioritization
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Craft.io
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
8.6
66
8.9
5,905
Ease of Use
8.8
66
8.1
5,976
Ease of Setup
9.0
43
7.9
2,195
Ease of Admin
8.9
33
7.6
1,467
Quality of Support
9.2
59
8.3
4,601
Has the product been a good partner in doing business?
9.4
32
8.5
1,329
Product Direction (% positive)
9.0
61
8.4
5,733
Features by Category
Tasks
Not enough data
9.2
612
Not enough data
8.9
606
Not enough data
9.1
610
Not enough data
8.7
596
Not enough data
8.4
576
Not enough data
8.2
573
Not enough data
8.5
590
Not enough data
8.4
527
Projects
Not enough data
8.9
584
Not enough data
8.7
563
Not enough data
8.2
541
Not enough data
8.4
549
Not enough data
8.6
559
Not enough data
7.7
490
Not enough data
9.1
528
Not enough data
8.3
546
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
533
Resource Management
Not enough data
8.3
525
Not enough data
8.3
530
Not enough data
8.5
525
Project Monitoring
Not enough data
8.4
515
Not enough data
8.4
524
Not enough data
8.7
545
Generative AI
Not enough data
7.4
454
Not enough data
7.5
453
Agentic AI - Project Management
Not enough data
7.4
321
Not enough data
7.7
323
Not enough data
7.8
328
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Analytics
6.9
14
Not enough data
Execution
8.6
18
Not enough data
8.6
18
Not enough data
7.8
17
Not enough data
Roadmapping
9.3
18
Not enough data
8.9
18
Not enough data
Bug Reporting
Not enough data
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Bug Monitoring
Not enough data
8.6
1758
Not enough data
8.9
1860
Not enough data
8.8
1738
Agentic AI - Bug Tracking
Not enough data
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Responses
Not enough data
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Automation - AI Agents
Not enough data
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Platform
Not enough data
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Autonomy - AI Agents
Not enough data
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Generative AI
Not enough data
9.2
39
Not enough data
9.1
37
Feedback
7.6
12
Not enough data
7.9
12
Not enough data
Idea Sources
7.4
12
Not enough data
7.6
12
Not enough data
Idea Collection
Feature Not Available
Not enough data
5.5
10
Not enough data
Feature Not Available
Not enough data
7.0
10
Not enough data
Feature Not Available
Not enough data
Integrations
Feature Not Available
Not enough data
8.2
11
Not enough data
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
8.3
32
8.4
2697
7.8
27
8.2
2557
8.4
37
8.2
2468
Planning
8.2
36
8.7
3173
8.9
38
8.8
3252
8.8
39
8.8
2990
8.1
35
8.7
3092
7.2
32
8.3
2688
Workflow Management
6.7
27
8.6
3040
8.1
40
8.8
3299
6.4
26
7.9
2298
Feature Not Available
8.4
2533
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Craft.io and Jira are categorized as Product Management
Unique Categories
Craft.io is categorized as Strategy and Innovation Roadmapping Tools, Decision-Making, and Idea Management
Reviews
Reviewers' Company Size
Craft.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
31.1%
Information Technology and Services
10.8%
Consumer Goods
10.8%
Marketing and Advertising
6.8%
Logistics and Supply Chain
4.1%
Other
36.5%
Information Technology and Services
24.0%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Discussions
What is Craft.io used for?
1 Comment
AS
Craft.io is used for product management planning features, organizing backlogs, prioritizing work, building roadmaps, and keeping the whole product workflow...Read more
Craft.io has no more discussions with answers
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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