Introducing G2.ai, the future of software buying.Try now
Compare Cove Data Protection and CrashPlan SMB 
Featured Products
At a Glance
Market Segments
Small-Business (76.1% of reviews)
Mid-Market (35.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cove Data Protection
Star Rating
(409)4.5 out of 5
Market Segments
Small-Business (76.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Cove Data ProtectionCrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Cove Data Protection excels in user satisfaction, boasting a significantly higher overall score compared to CrashPlan SMB. Users appreciate its intuitive user interface and the ability to manage multiple backups efficiently, making it a favorite among small businesses.
- According to verified reviews, Cove Data Protection's implementation process is praised for being quick and straightforward. Users highlight that no reboots are needed when installing agents, which streamlines the onboarding experience, unlike CrashPlan SMB, where some users find the setup less seamless.
- Reviewers mention that while both products are easy to use, Cove Data Protection stands out for its proactive monitoring capabilities. Users have noted that it allows technicians to keep track of backup statuses across many devices, enhancing operational efficiency.
- Users say that CrashPlan SMB offers a robust centralized admin panel, which is particularly beneficial for organizations with a high number of Mac users. This feature allows for easy file recovery and user management, although it may not match the overall satisfaction levels seen with Cove Data Protection.
- Reviewers highlight that while both products provide good support, Cove Data Protection's customer service is noted for its variety of options and quick response times. In contrast, CrashPlan SMB has received mixed feedback regarding support, indicating room for improvement.
- According to recent user feedback, Cove Data Protection is recognized for its speed and efficiency, with users stating it "doesn't take a PhD to use." This ease of use is a significant advantage over CrashPlan SMB, which, while functional, may not deliver the same level of user-friendliness.
Pricing
Entry-Level Pricing
Cove Data Protection
No pricing availableCrashPlan SMB
No pricing availableFree Trial
Cove Data Protection
Free Trial is available
CrashPlan SMB
Free Trial is available
Ratings
Meets Requirements
8.9
337
9.0
385
Ease of Use
9.0
345
9.0
386
Ease of Setup
9.1
319
8.6
275
Ease of Admin
8.9
313
8.7
274
Quality of Support
8.5
321
8.9
330
Has the product been a good partner in doing business?
8.9
313
9.1
268
Product Direction (% positive)
9.0
327
8.1
385
Features by Category
Compatibility
9.2
136
Not enough data
8.9
129
Not enough data
8.7
133
Not enough data
8.5
125
Not enough data
Management
8.9
122
9.3
5
8.8
128
7.0
5
9.0
129
8.6
6
9.2
131
Not enough data
Feature Not Available
8.0
5
Compliance
8.8
126
8.6
6
9.1
130
8.7
5
8.8
124
Not enough data
Agentic AI - Server Backup
6.4
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
Functionality
8.3
143
9.2
25
8.8
149
9.5
40
8.9
148
9.3
40
8.6
147
9.0
31
Feature Not Available
Feature Not Available
Compatibility
8.8
149
Feature Not Available
8.3
146
8.6
26
8.3
145
9.4
24
Management
7.5
142
Feature Not Available
8.5
147
9.2
35
8.8
150
9.4
42
Agentic AI - Online Backup
6.0
7
Not enough data
6.0
7
Not enough data
6.9
7
Not enough data
6.2
7
Not enough data
6.0
7
Not enough data
6.0
7
Not enough data
Functionality
8.6
53
Not enough data
9.0
54
Not enough data
9.3
54
Not enough data
9.0
56
Not enough data
Compatibility
9.1
51
Not enough data
8.3
49
Not enough data
8.8
49
Not enough data
Management
7.9
50
Not enough data
8.9
52
Not enough data
9.1
54
Not enough data
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
8.5
112
9.6
8
8.3
113
Feature Not Available
Feature Not Available
Feature Not Available
Management
9.1
115
9.5
10
9.0
112
9.5
10
Feature Not Available
8.2
10
Security
8.6
110
9.1
9
8.9
112
9.4
9
8.7
111
Feature Not Available
Agentic AI - File Recovery
6.4
6
Not enough data
6.4
6
Not enough data
Functionality
8.8
108
8.1
8
8.8
110
Feature Not Available
8.8
109
Feature Not Available
8.6
107
7.3
8
Feature Not Available
Feature Not Available
Management
8.5
108
9.3
7
8.9
108
8.3
6
8.4
110
7.2
6
8.6
107
8.3
6
Feature Not Available
Feature Not Available
Agentic AI - Disaster Recovery
5.7
7
Not enough data
5.7
7
Not enough data
6.7
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
Solution Provision
8.7
40
Not enough data
8.3
39
Not enough data
8.8
39
Not enough data
9.4
40
Not enough data
Feature Not Available
Not enough data
Management
8.8
39
Not enough data
8.3
40
Not enough data
8.7
38
Not enough data
Feature Not Available
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
6
Performance
Not enough data
7.4
7
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
7.5
6
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cove Data Protection and CrashPlan SMB are categorized as Disaster Recovery, Online Backup, Server Backup, and File Recovery
Unique Categories
Cove Data Protection is categorized as SaaS Backup and Disaster Recovery as a Service (DRaaS)
CrashPlan SMB is categorized as PC Backup
Reviews
Reviewers' Company Size
Cove Data Protection
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
51.1%
Computer & Network Security
19.9%
Computer Software
2.5%
Computer Networking
2.5%
Accounting
2.5%
Other
21.4%
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Alternatives
Discussions
How does SolarWinds secure data in transit to/from its private cloud?
1 Comment
Official Response from Cove Data Protection
Apologies for the long delayed response - we just found out about this discussion area. SolarWinds Backups are AES 256-bit encrypted in transit and at rest....Read more
In what countries are the cloud storage data centers located?
1 Comment
Official Response from Cove Data Protection
Apologies for the long delayed response - we just found out about this discussion area. SolarWinds stores backups in more than 30 ISO or SOC certified data...Read more
Does SolarWinds own the physical data centers?
1 Comment
Official Response from Cove Data Protection
Apologies for the long delayed response - we just found out about this discussion area. The 30+ private cloud data centers where our backups are stored are...Read more
CrashPlan SMB has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
