Compare Conversica and Exceed.ai 
At a Glance
Market Segments
Mid-Market (63.0% of reviews)
Small-Business (58.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
Conversica
Star Rating
(186)4.5 out of 5
Market Segments
Mid-Market (63.0% of reviews)
Entry-Level Pricing
Contact Us Per Year
Learn more about ConversicaExceed.ai
Star Rating
(85)4.7 out of 5
Market Segments
Small-Business (58.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Exceed.aiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Conversica excels in its Quality of Support with a score of 9.3, while Exceed.ai slightly outperforms in Quality of Support with a score of 9.5, indicating that both platforms are committed to providing excellent customer service, but Exceed.ai may have a slight edge in responsiveness.
- Reviewers mention that Exceed.ai shines in Live Chat functionality, scoring 9.0, while Conversica does not have a score listed for this feature, suggesting that Exceed.ai may offer a more robust live chat experience for real-time customer interactions.
- G2 users highlight that Exceed.ai's Meeting Scheduling feature scores 9.0, compared to Conversica's score of 8.8, indicating that Exceed.ai may provide a more seamless experience for scheduling meetings with leads.
- Users on G2 report that Conversica's Sequencing feature scores 7.9, which is significantly lower than Exceed.ai's impressive score of 9.4, suggesting that Exceed.ai offers more advanced capabilities in automating follow-up sequences.
- Reviewers mention that Exceed.ai's Customization Interface scores 8.8, while Conversica's score of 7.6 indicates that Exceed.ai may provide a more user-friendly and flexible interface for customizing interactions.
- Users say that Exceed.ai's Natural Language Understanding (NLU) feature scores 9.4, compared to Conversica's score of 9.0, suggesting that Exceed.ai may have a slight advantage in understanding and processing customer inquiries effectively.
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Pricing
Entry-Level Pricing
Conversica
Conversica
Contact Us
Per Year
Conversica offers an annual subscription-based model based on consumption. Conversica offers solutions for Conversational Marketing, Sales, and Customer Success, as well as industry solutions.
- https://www.conversica.com/request-a-demo/
Exceed.ai
No pricing availableFree Trial
Conversica
No trial information availableExceed.ai
Free Trial is available
Ratings
Meets Requirements
8.8
152
9.1
61
Ease of Use
8.8
152
9.1
62
Ease of Setup
8.2
113
8.9
29
Ease of Admin
8.7
106
9.2
28
Quality of Support
9.3
149
9.5
62
Has the product been a good partner in doing business?
9.1
105
9.7
29
Product Direction (% positive)
9.0
145
9.6
58
Features by Category
Messenger
7.9
26
|
Verified
9.4
25
|
Verified
8.3
29
|
Verified
9.2
24
|
Verified
Feature Not Available
9.0
18
|
Verified
7.6
26
|
Verified
8.8
23
Channels
7.2
18
Feature Not Available
7.7
18
9.2
18
|
Verified
7.1
18
|
Verified
9.1
11
6.1
18
Feature Not Available
6.8
18
|
Verified
9.2
15
|
Verified
Customers
8.0
23
|
Verified
8.9
21
|
Verified
7.2
24
9.0
19
|
Verified
8.4
27
|
Verified
8.3
26
|
Verified
8.3
24
|
Verified
8.8
22
|
Verified
8.2
27
|
Verified
8.7
25
|
Verified
Lead Facilitation
8.5
46
|
Verified
8.6
22
|
Verified
8.3
58
|
Verified
8.7
29
|
Verified
9.1
66
|
Verified
9.3
34
|
Verified
8.8
51
|
Verified
9.0
29
|
Verified
Organization
8.4
47
|
Verified
8.8
25
|
Verified
8.4
48
|
Verified
8.9
24
|
Verified
8.4
58
|
Verified
8.6
28
|
Verified
Performance Analysis
8.2
38
|
Verified
9.4
18
8.7
48
|
Verified
9.6
23
|
Verified
Sales Analysis
8.2
41
|
Verified
8.9
23
|
Verified
8.0
37
|
Verified
9.0
18
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Responses
9.0
24
Not enough data
9.1
25
Not enough data
9.0
24
Not enough data
Automation - AI Agents
8.6
6
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
Platform
8.6
24
Not enough data
9.1
22
Not enough data
9.0
22
Not enough data
Autonomy - AI Agents
8.1
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Conversica and Exceed.ai are categorized as AI Sales Assistant and Conversational Marketing
Reviews
Reviewers' Company Size
Conversica
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Exceed.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Automotive
21.7%
Computer Software
14.1%
Information Technology and Services
10.9%
Sports
9.8%
Financial Services
6.5%
Other
37.0%
Computer Software
18.5%
Venture Capital & Private Equity
13.6%
Marketing and Advertising
12.3%
Information Technology and Services
9.9%
Financial Services
7.4%
Other
38.3%
Most Helpful Reviews
Conversica
Most Helpful Favorable Review
Greg D.
Verified User in Financial Services
It works..... I use Conversica to find new business. It puts me infront of new potential clients regularly, and based upon optimization , my responsibility, it will work and do this task even more regularly. For my uses of Conversica, which is interest...
Most Helpful Critical Review
Verified User in E-Learning
badgering of leads with too many emails.
Exceed.ai
Most Helpful Favorable Review
Omer T.
Verified User in Computer Software
Exceed.ai allowed us to touch double the number of leads than we usually would have in a month. The system was able to answer questions, respond to objections and handover leads to the sales rep once it had been qualified - without a sales rep getting...
Most Helpful Critical Review
Verified User in Venture Capital & Private Equity
needlessly and continuously reaching out to contacts
Greg D.
Verified User in Financial Services
It works..... I use Conversica to find new business. It puts me infront of new potential clients regularly, and based upon optimization , my responsibility, it will work and do this task even more regularly. For my uses of Conversica, which is interest...
Omer T.
Verified User in Computer Software
Exceed.ai allowed us to touch double the number of leads than we usually would have in a month. The system was able to answer questions, respond to objections and handover leads to the sales rep once it had been qualified - without a sales rep getting...
Verified User in E-Learning
badgering of leads with too many emails.
Verified User in Venture Capital & Private Equity
needlessly and continuously reaching out to contacts
Discussions
Conversica has no discussions with answers
Exceed.ai has no discussions with answers
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