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Compare Contentsquare and Medallia Digital Experience Analytics (DXA) 
Featured Products
At a Glance
Market Segments
Enterprise (51.2% of reviews)
Enterprise (50.0% of reviews)
Entry-Level Pricing
Free
No pricing available
Contentsquare
Star Rating
(490)4.7 out of 5
Market Segments
Enterprise (51.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansMedallia Digital Experience Analytics (DXA)
Star Rating
(36)4.4 out of 5
Market Segments
Enterprise (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Medallia Digital Experience Analytics (DXA)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Contentsquare excels in user-friendliness, with many users highlighting its intuitive interface that requires no specialist training. This makes it particularly appealing for teams onboarding new members, as they can quickly grasp how to analyze user interactions on their website.
- Users say that Medallia Digital Experience Analytics (DXA) offers powerful insights, especially in generating detailed data presentations and conducting sentiment analysis through social media listening. This capability is particularly beneficial for organizations looking to deeply understand customer feedback and brand perception.
- Reviewers mention that Contentsquare's visual tools simplify the process of understanding user behavior, making it easier to communicate findings to partner teams. This visual approach is a significant advantage for teams that rely on clear, actionable insights to drive decisions.
- According to verified reviews, Medallia DXA shines in its administrative capabilities, with users appreciating its ease of use for managing employee records and attendance. This feature can be a game-changer for organizations that need to streamline their internal processes.
- G2 reviewers highlight that while Medallia DXA has a strong suite for session replays, Contentsquare outperforms it in overall engagement metrics, with users noting that Contentsquare provides a more comprehensive view of user interactions, including scroll depth and click tracking.
- Users report that Contentsquare's recent updates and active user community contribute to its high satisfaction ratings, as evidenced by the volume of recent reviews. In contrast, Medallia DXA has seen less recent activity, which may indicate a need for improvement in user engagement and support.
Pricing
Entry-Level Pricing
Contentsquare
Free plan
Free
A simple way to get started
- Up to 20k monthly sessions
- Session Replay and unlimited heatmaps
- 1 month of data access
Medallia Digital Experience Analytics (DXA)
No pricing availableFree Trial
Contentsquare
Free Trial is available
Medallia Digital Experience Analytics (DXA)
No trial information availableRatings
Meets Requirements
9.0
327
7.8
22
Ease of Use
8.5
326
7.9
22
Ease of Setup
7.6
113
7.8
10
Ease of Admin
8.4
98
8.9
9
Quality of Support
9.4
323
8.6
20
Has the product been a good partner in doing business?
9.3
97
9.5
10
Product Direction (% positive)
9.3
283
8.9
21
Features by Category
Metrics
9.0
151
8.5
10
9.2
153
8.6
11
9.1
154
7.7
11
8.6
138
8.7
10
8.7
131
7.4
9
8.9
112
8.0
10
8.7
109
7.7
10
9.0
153
8.2
10
9.1
141
8.8
11
Reporting
8.6
135
Not enough data
8.8
116
7.4
9
8.2
129
7.9
8
8.9
158
8.3
10
9.0
130
7.6
11
8.6
106
8.5
9
8.6
145
6.9
9
Other
8.7
113
Feature Not Available
8.0
98
Feature Not Available
8.8
107
8.1
9
8.3
106
8.5
8
9.0
126
7.4
7
8.2
62
Not enough data
8.7
87
7.6
7
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Administration
8.3
104
Not enough data
8.4
93
Not enough data
8.8
135
Not enough data
9.0
125
Not enough data
User Identification
8.5
11
Not enough data
9.0
22
Not enough data
8.3
9
Not enough data
Tracking & Reporting
9.0
15
Not enough data
8.4
18
Not enough data
8.3
7
Not enough data
8.3
22
Not enough data
9.3
22
Not enough data
8.8
17
Not enough data
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
User Behavior
9.4
120
|
Verified
9.0
12
|
Verified
8.8
111
|
Verified
8.3
12
|
Verified
8.9
109
|
Verified
7.7
13
|
Verified
A/B Testing
8.5
87
|
Verified
8.1
9
8.4
58
7.8
6
|
Verified
9.1
116
7.3
10
|
Verified
7.8
66
|
Verified
7.6
9
|
Verified
Visitor Information
8.0
80
|
Verified
8.3
8
|
Verified
8.0
80
7.7
8
|
Verified
Agentic AI - Session Replay
7.7
11
Not enough data
Product Analytics
8.6
26
8.3
5
8.9
32
7.4
7
9.1
39
6.9
6
9.4
38
8.3
7
8.8
30
7.2
6
8.8
26
8.3
7
8.5
24
7.7
5
8.8
26
7.9
8
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
8.9
28
Not enough data
9.4
40
Not enough data
9.6
38
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.3
26
Not enough data
8.6
27
Not enough data
7.6
21
Not enough data
Performance
8.9
20
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
8.3
19
Not enough data
Platform Basics
8.3
52
Not enough data
8.1
60
Not enough data
8.4
63
Not enough data
7.9
42
Not enough data
8.8
33
Not enough data
Agentic AI - Customer Journey Mapping
7.9
7
Not enough data
Platform Basics
8.7
78
Not enough data
9.0
110
Not enough data
Platform Data
8.8
114
Not enough data
8.6
80
Not enough data
8.8
116
Not enough data
8.6
80
Not enough data
Platform Additional Functionality
9.0
123
Not enough data
8.4
77
Not enough data
8.1
70
Not enough data
Agentic AI - Customer Journey Analytics
6.8
10
Not enough data
7.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
8.1
6
Not enough data
7.5
6
Not enough data
7.2
6
Not enough data
7.5
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Analysis
9.0
119
8.1
12
9.0
124
8.9
9
9.1
113
8.5
11
8.9
118
7.4
12
9.1
123
7.6
12
Reporting
9.3
134
7.5
12
8.7
127
8.8
13
8.8
115
8.3
9
9.0
118
8.3
12
Metrics
9.2
26
Not enough data
9.3
23
Not enough data
8.8
20
Not enough data
8.9
16
Not enough data
9.0
25
Not enough data
Variation Testing
8.8
7
Not enough data
Not enough data
Not enough data
9.3
14
Not enough data
9.4
11
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Reporting
9.0
15
Not enough data
9.0
16
Not enough data
Personalization
8.3
10
Not enough data
9.3
9
Not enough data
9.1
11
Not enough data
Administration
8.3
9
Not enough data
8.7
9
Not enough data
9.5
16
Not enough data
9.3
14
Not enough data
Categories
Categories
Shared Categories
Contentsquare and Medallia Digital Experience Analytics (DXA) are categorized as Session Replay, Heatmap Tools, Digital Analytics, and Product Analytics
Unique Categories
Contentsquare is categorized as Customer Journey Analytics, Customer Journey Mapping, Digital Experience Monitoring (DEM), Mobile App Optimization, and Mobile App Analytics
Medallia Digital Experience Analytics (DXA) is categorized as A/B Testing
Reviews
Reviewers' Company Size
Contentsquare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Medallia Digital Experience Analytics (DXA)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
18.6%
Apparel & Fashion
12.2%
Telecommunications
6.0%
Computer Software
5.1%
Insurance
4.7%
Other
53.4%
Telecommunications
14.7%
Insurance
14.7%
Financial Services
8.8%
Retail
5.9%
Oil & Energy
5.9%
Other
50.0%
Discussions
Contentsquare has no discussions with answers
Medallia Digital Experience Analytics (DXA) has no discussions with answers
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