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Compare ConnectWise PSA and Kantata Professional Services Automation (formerly Mavenlink+ Kimble) 
Featured Products
At a Glance
Market Segments
Small-Business (67.0% of reviews)
Mid-Market (58.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ConnectWise PSA
Star Rating
(515)3.9 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ConnectWise PSAKantata Professional Services Automation (formerly Mavenlink+ Kimble)
Star Rating
(1,505)4.2 out of 5
Market Segments
Mid-Market (58.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kantata Professional Services Automation excels in providing visibility across projects, resources, and financials. Users appreciate the real-time dashboards and reporting features, which help them understand utilization and project performance effectively.
- Users say that ConnectWise PSA is particularly strong in integrating various functions into one platform. Reviewers highlight its ability to manage ticketing, time tracking, projects, and billing seamlessly, which significantly reduces manual work and enhances organization.
- According to verified reviews, Kantata Professional Services Automation has a more favorable overall user satisfaction, reflected in its higher G2 Score. This suggests that users find it more reliable and effective for their professional services needs compared to ConnectWise PSA.
- Reviewers mention that while ConnectWise PSA offers a comprehensive suite for managing MSP operations, it sometimes struggles with ease of setup. Users have noted challenges in configuring the software to match their specific workflows, which can hinder initial adoption.
- G2 reviewers highlight that Kantata Professional Services Automation has a robust project management capability, with users noting its effectiveness in tracking both PS Operations and Opportunities. This integration with tools like Salesforce enhances its utility across the organization.
- Users report that ConnectWise PSA, while effective in time and billing applications, has room for improvement in ease of use and support quality. Some users have expressed a desire for more intuitive interfaces and quicker response times from customer support.
Pricing
Entry-Level Pricing
ConnectWise PSA
No pricing availableKantata Professional Services Automation (formerly Mavenlink+ Kimble)
No pricing availableFree Trial
ConnectWise PSA
No trial information availableKantata Professional Services Automation (formerly Mavenlink+ Kimble)
No trial information availableRatings
Meets Requirements
8.3
434
8.1
1,181
Ease of Use
7.2
440
7.7
1,192
Ease of Setup
6.2
224
7.2
710
Ease of Admin
7.1
211
7.7
747
Quality of Support
7.3
406
8.3
1,078
Has the product been a good partner in doing business?
7.4
210
8.6
739
Product Direction (% positive)
6.9
425
8.4
1,110
Features by Category
Sales Force Automation
8.5
136
|
Verified
Not enough data
7.9
95
|
Verified
Not enough data
7.8
124
|
Verified
Not enough data
8.3
138
|
Verified
Not enough data
7.6
101
|
Verified
Not enough data
8.3
128
Not enough data
8.0
113
|
Verified
Not enough data
8.1
113
|
Verified
Not enough data
8.3
123
|
Verified
Not enough data
Marketing Automation
7.3
85
|
Verified
Not enough data
7.2
88
|
Verified
Not enough data
7.4
93
|
Verified
Not enough data
7.4
76
|
Verified
Not enough data
Customer Support
8.4
127
Not enough data
7.6
124
|
Verified
Not enough data
7.7
119
Not enough data
7.5
82
Not enough data
7.9
108
Not enough data
Reporting & Analytics
7.5
138
|
Verified
Not enough data
7.3
137
|
Verified
Not enough data
7.5
112
Not enough data
Mobile & Social
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.8
95
|
Verified
Not enough data
Platform
7.4
80
Not enough data
7.9
85
Not enough data
8.2
85
Not enough data
7.6
53
Not enough data
7.2
56
Not enough data
7.0
74
Not enough data
8.0
82
Not enough data
7.3
77
Not enough data
Integration
7.7
79
Not enough data
8.0
77
Not enough data
8.5
75
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - CRM
6.1
6
Not enough data
5.3
6
Not enough data
6.1
6
Not enough data
5.3
6
Not enough data
5.8
6
Not enough data
5.3
6
Not enough data
6.4
6
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
8.5
231
Not enough data
8.3
228
Not enough data
8.3
224
Not enough data
8.4
214
Not enough data
8.1
201
Not enough data
7.8
216
Not enough data
8.3
224
Not enough data
8.4
167
Not enough data
Generative AI
6.3
9
Not enough data
6.1
9
Not enough data
Agentic AI - Help Desk
4.4
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Communication Channels
7.6
178
Not enough data
8.5
212
Not enough data
7.7
136
Not enough data
7.1
109
Not enough data
7.5
77
Not enough data
Platform
6.5
85
Not enough data
7.7
96
Not enough data
8.4
104
Not enough data
7.8
86
Not enough data
7.5
195
Not enough data
7.5
203
Not enough data
Tasks
Not enough data
8.1
382
|
Verified
Not enough data
8.1
379
|
Verified
Not enough data
7.3
338
|
Verified
Not enough data
7.1
321
|
Verified
Not enough data
7.3
330
|
Verified
Not enough data
6.5
288
|
Verified
Not enough data
7.2
322
|
Verified
Not enough data
7.0
312
|
Verified
Projects
Not enough data
7.9
359
|
Verified
Not enough data
7.6
306
|
Verified
Not enough data
7.4
338
|
Verified
Not enough data
7.3
340
|
Verified
Not enough data
7.4
332
|
Verified
Not enough data
8.0
350
|
Verified
Not enough data
7.0
279
|
Verified
Not enough data
7.7
348
|
Verified
Not enough data
7.1
260
|
Verified
Not enough data
8.4
400
|
Verified
Not enough data
7.2
292
|
Verified
Resource Management
Not enough data
7.7
336
|
Verified
Not enough data
7.9
350
|
Verified
Not enough data
7.9
356
|
Verified
Project Monitoring
Not enough data
7.4
317
|
Verified
Not enough data
7.9
359
|
Verified
Not enough data
7.8
361
|
Verified
Generative AI
Not enough data
5.0
90
Not enough data
4.7
88
Agentic AI - Project Management
Not enough data
3.6
15
Not enough data
4.0
16
Not enough data
3.5
16
Not enough data
3.9
17
Not enough data
3.7
17
Not enough data
3.5
17
Not enough data
4.0
17
Planning
Not enough data
7.8
335
Not enough data
7.9
355
Not enough data
7.9
355
Optimization
Not enough data
7.8
343
Not enough data
7.9
358
Not enough data
7.2
315
Customer Management
7.3
48
6.9
173
|
Verified
6.9
49
6.9
175
|
Verified
5.7
44
5.6
133
|
Verified
6.7
51
6.4
138
|
Verified
Project Management
6.6
49
7.7
223
|
Verified
6.6
49
8.0
230
|
Verified
6.6
48
7.8
213
|
Verified
7.2
50
8.1
231
|
Verified
Accounting
6.7
48
7.5
207
7.3
48
7.2
192
|
Verified
6.8
47
6.6
146
|
Verified
6.6
44
7.3
193
|
Verified
6.5
44
7.7
205
|
Verified
Portfolio Management
6.1
44
7.4
165
6.0
43
7.3
165
|
Verified
6.1
43
6.6
160
6.2
42
6.7
144
|
Verified
Analytics
6.0
44
7.9
212
|
Verified
6.6
49
8.0
230
|
Verified
6.1
47
7.4
196
|
Verified
Administration
7.2
48
7.1
184
|
Verified
7.5
50
7.3
196
|
Verified
7.4
47
7.6
198
|
Verified
Platform
7.0
45
7.0
162
|
Verified
6.2
42
6.9
154
|
Verified
6.9
48
7.9
212
|
Verified
5.6
46
5.7
168
|
Verified
4.8
43
4.6
123
|
Verified
Generative AI
4.2
28
4.5
49
4.3
28
4.4
51
Artificial Intelligence - Professional Services Automation
Not enough data
6.0
12
Not enough data
5.1
13
Not enough data
5.5
14
Agentic AI - Professional Services Automation
Not enough data
4.6
12
Not enough data
4.2
12
Automation
Not enough data
7.2
150
Not enough data
7.0
164
Not enough data
7.3
160
Administration
Not enough data
7.8
169
Not enough data
7.4
150
Not enough data
8.3
174
Project management
Not enough data
7.7
165
Not enough data
7.4
162
Not enough data
8.0
169
Not enough data
7.5
163
Not enough data
7.8
172
Not enough data
7.2
148
Not enough data
7.9
177
Workload
Not enough data
8.1
173
Not enough data
7.5
163
Not enough data
7.3
152
Not enough data
7.8
167
Communication & Collaboration
Not enough data
7.0
157
Not enough data
6.8
153
Not enough data
7.6
162
Cost Management
Not enough data
8.2
167
Not enough data
8.8
187
Not enough data
8.1
160
Integration
Not enough data
7.2
132
Not enough data
7.1
131
Not enough data
6.9
113
Generative AI
Not enough data
5.5
46
Not enough data
5.4
47
Agentic AI - Work Management
Not enough data
4.1
13
Not enough data
4.1
13
Not enough data
3.5
12
Not enough data
3.7
13
Incident Management
7.6
11
Not enough data
7.3
11
Not enough data
8.5
11
Not enough data
7.0
11
Not enough data
6.5
11
Not enough data
Reporting
7.3
11
Not enough data
7.7
11
Not enough data
6.5
11
Not enough data
Access & Usability
6.5
10
Not enough data
7.8
9
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
Agentic AI - Service Desk
4.2
6
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
4.7
6
Not enough data
4.2
6
Not enough data
4.4
6
Not enough data
4.7
6
Not enough data
Categories
Categories
Shared Categories
ConnectWise PSA and Kantata Professional Services Automation (formerly Mavenlink+ Kimble) are categorized as Professional Services Automation
Unique Categories
Kantata Professional Services Automation (formerly Mavenlink+ Kimble) is categorized as Resource Management, Project Management, and Work Management
Reviews
Reviewers' Company Size
ConnectWise PSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.9%
Computer & Network Security
8.4%
Computer Networking
5.5%
Computer Software
4.1%
Telecommunications
3.3%
Other
18.9%
Information Technology and Services
25.1%
Computer Software
14.5%
Marketing and Advertising
14.2%
Management Consulting
9.5%
Consulting
3.3%
Other
33.4%
Discussions
What applications does this tie to in order to maximimize use of other programs?
1 Comment
GG
I am not familiar with the programs you mention, but we somehow integrated with Hubspot for our sales and marketing teams. I was not part of the integration...Read more
ConnectWise PSA has no more discussions with answers
Does Mavenlink have an integration platform?
2 Comments
RS
Yes, you can. We needed a way to get monthly, recurring tasks to repeat for our retainer clients and Mavenlink created an integration for us.Read more
What is Mavenlink?
1 Comment
Official Response from Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
Mavenlink sits between your CRM & Backend Accounting Software (General Ledger). It allows you to know the availability of every resource, the status of every...Read more
Who uses Mavenlink?
1 Comment
Official Response from Kantata Professional Services Automation (formerly Mavenlink+ Kimble)
Consulting / Professional Services - Every consultant acts as a project manager, whether for a big team or independently, so they need a tool to monitor both...Read more
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