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Connecteam
Connecteam
(2,179)
4.6 out of 5
Connecteam
By Connecteam
Homebase
Homebase
(128)
4.2 out of 5
Homebase
By Homebase
Get a quote
At a Glance
Connecteam
Connecteam
Star Rating
(2,179)4.6 out of 5
Market Segments
Small-Business (84.4% of reviews)
Information
Entry-Level Pricing
Free 10 Users
Free Trial is available
Browse all 5 pricing plans
Homebase
Homebase
Star Rating
(128)4.2 out of 5
Market Segments
Small-Business (83.2% of reviews)
Information
Entry-Level Pricing
Free 1 Location
Browse all 5 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Homebase excels in its "Mobile Shift Scheduling" feature, achieving a perfect score of 10.0, which allows for seamless scheduling on-the-go, while Connecteam, although strong, scores slightly lower at 8.9.
  • Reviewers mention that Connecteam's "Time Tracking" functionality is highly praised, scoring 9.3, as it provides robust tools for tracking hours worked, whereas Homebase also performs well with a score of 9.4, but users find Connecteam's interface more intuitive.
  • G2 users highlight that Homebase's "Ease of Use" is rated at 8.7, making it user-friendly for small businesses, while Connecteam outshines with a score of 9.1, indicating a more streamlined experience for new users.
  • Users on G2 report that Connecteam's "Workflow" feature, scoring 8.9, is particularly effective for automating tasks and improving team collaboration, while Homebase's score of 8.9 shows it is competitive but lacks some advanced automation options.
  • Reviewers mention that Connecteam's "Quality of Support" is rated at 9.2, with many users appreciating the responsiveness and helpfulness of the support team, compared to Homebase's score of 8.2, which indicates room for improvement in customer service.
  • Users say that Connecteam's "Customization" options, scoring 8.7, allow for a tailored experience that meets specific business needs, while Homebase, with a score of 9.0, offers solid customization but is noted to be less flexible in certain areas.
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Pricing
Entry-Level Pricing
Connecteam
Small Business
Free
10 Users
Browse all 5 pricing plans
Homebase
Basic
Free
1 Location
Browse all 5 pricing plans
Free Trial
Connecteam
Free Trial is available
Homebase
Free Trial is available
Ratings
Meets Requirements
9.0
2,076
8.5
111
Ease of Use
9.1
2,126
8.8
113
Ease of Setup
9.0
2,005
8.7
56
Ease of Admin
9.1
1,839
8.9
54
Quality of Support
9.2
1,727
8.3
85
Has the product been a good partner in doing business?
9.3
1,757
8.5
52
Product Direction (% positive)
9.6
2,090
8.1
109
Features by Category
Help DeskHide 21 FeaturesShow 21 Features
9.0
719
Not enough data
Ticket and Case Management
9.2
43
Not enough data
9.1
42
Not enough data
9.1
41
Not enough data
9.0
41
Not enough data
Feature Not Available
Not enough data
8.9
41
Not enough data
9.0
41
Not enough data
8.8
42
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication Channels
8.6
42
Not enough data
Feature Not Available
Not enough data
9.1
41
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.3
71
Not enough data
Feature Not Available
Not enough data
9.3
69
Not enough data
8.7
69
Not enough data
8.9
67
Not enough data
8.9
69
Not enough data
Team CollaborationHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
PayrollHide 23 FeaturesShow 23 Features
Not enough data
6.3
168
Employee Self Service
Not enough data
7.2
6
Not enough data
6.0
7
Not enough data
6.7
8
Administration
Not enough data
8.3
8
Not enough data
5.0
9
Not enough data
6.4
7
Not enough data
4.7
5
Not enough data
5.3
6
Not enough data
4.7
6
Not enough data
6.0
8
Not enough data
5.0
7
Not enough data
5.0
7
Taxes
Not enough data
6.2
7
Not enough data
6.2
7
Not enough data
6.2
7
Integration
Not enough data
6.4
6
Not enough data
6.9
9
Not enough data
5.8
6
Not enough data
6.4
7
Platform
Not enough data
7.3
8
Not enough data
7.2
9
Not enough data
7.4
9
Not enough data
7.6
9
Time & AttendanceHide 14 FeaturesShow 14 Features
8.7
11,988
7.3
258
Automation
8.7
887
6.7
16
Logistics
8.7
853
6.7
20
8.6
847
7.1
19
8.4
868
6.4
16
Management
8.9
861
7.1
21
9.0
860
7.4
21
8.8
860
6.6
19
9.1
876
7.7
21
9.1
870
7.8
21
9.1
882
8.5
21
8.6
835
7.6
20
Monitoring
8.4
843
7.8
15
8.5
835
7.9
14
8.1
811
6.9
14
Business Instant MessagingHide 13 FeaturesShow 13 Features
8.1
3,361
Not enough data
Business Instant Messaging
8.8
322
Not enough data
9.1
333
Not enough data
8.7
319
Not enough data
Business Instant Messaging
7.7
300
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
9.1
322
Not enough data
8.9
317
Not enough data
7.9
307
Not enough data
Generative AI - Business Instant Messaging
7.3
230
Not enough data
AI - Business Instant Messaging
7.3
227
Not enough data
7.5
229
Not enough data
7.1
227
Not enough data
7.4
228
Not enough data
HIPAA Compliant MessagingHide 8 FeaturesShow 8 Features
9.3
187
Not enough data
Platform
9.4
27
Not enough data
9.4
27
Not enough data
Feature Not Available
Not enough data
9.3
27
Not enough data
9.3
27
Not enough data
9.4
27
Not enough data
9.4
26
Not enough data
9.1
26
Not enough data
Restaurant SchedulingHide 8 FeaturesShow 8 Features
9.0
211
Not enough data
Platform Basics
8.4
25
Not enough data
9.7
28
Not enough data
8.9
26
Not enough data
Platform Data
9.4
26
Not enough data
8.8
28
Not enough data
Platform Additional Functionality
9.2
26
Not enough data
9.3
26
Not enough data
8.6
26
Not enough data
Restaurant ManagementHide 13 FeaturesShow 13 Features
6.8
285
Not enough data
Platform Basics
8.7
30
Not enough data
7.8
30
Not enough data
Back Office
7.0
30
Not enough data
8.7
29
Not enough data
8.1
32
Not enough data
Feature Not Available
Not enough data
Front of Office
5.7
27
Not enough data
Feature Not Available
Not enough data
5.7
28
Not enough data
4.8
27
Not enough data
Platform Data
Feature Not Available
Not enough data
Generative AI
6.0
26
Not enough data
5.6
26
Not enough data
Work InstructionsHide 12 FeaturesShow 12 Features
8.6
3,611
Not enough data
Guide Options
8.0
295
Not enough data
8.3
304
Not enough data
8.5
308
Not enough data
8.9
316
Not enough data
9.0
313
Not enough data
Guide Tools
8.5
296
Not enough data
8.5
300
Not enough data
8.6
297
Not enough data
8.5
295
Not enough data
Access Options
8.2
288
Not enough data
9.0
304
Not enough data
8.8
295
Not enough data
GeofencingHide 8 FeaturesShow 8 Features
8.5
1,755
Not enough data
Functionality
7.9
216
Not enough data
8.9
231
Not enough data
8.6
223
Not enough data
8.5
222
Not enough data
Management
8.7
227
Not enough data
8.6
215
Not enough data
8.5
214
Not enough data
8.3
207
Not enough data
Employee CommunicationsHide 23 FeaturesShow 23 Features
8.5
17,848
Not enough data
Information Distribution
8.6
961
Not enough data
7.9
934
Not enough data
8.9
971
Not enough data
Feature Not Available
Not enough data
8.3
924
Not enough data
Employee Engagement
8.7
964
Not enough data
8.9
948
Not enough data
9.0
943
Not enough data
8.0
910
Not enough data
9.1
968
Not enough data
8.9
761
Not enough data
8.2
720
Not enough data
9.0
755
Not enough data
User Experience & Accessibility - Employee Communications
8.8
721
Not enough data
8.6
720
Not enough data
8.2
699
Not enough data
8.5
718
Not enough data
Content Distribution - Employee Communications
8.6
722
Not enough data
7.8
696
Not enough data
7.9
703
Not enough data
Additional Features - Employee Communications
8.3
709
Not enough data
8.2
707
Not enough data
7.9
694
Not enough data
Employee SchedulingHide 11 FeaturesShow 11 Features
8.6
9,200
7.2
296
Platform Basics
8.5
1027
7.3
33
9.1
1063
7.4
34
9.1
1064
7.7
35
Platform Content
8.5
1038
7.3
32
8.3
1007
6.7
20
8.3
1024
6.4
19
Platform Additional Functionality
7.9
924
6.6
22
9.1
1029
7.9
32
Feature Not Available
7.1
25
8.7
1024
7.3
23
Feature Not Available
7.4
21
Employee RecognitionHide 11 FeaturesShow 11 Features
8.8
2,880
Not enough data
Platform Basics
8.9
271
Not enough data
9.2
268
Not enough data
9.3
263
Not enough data
Platform Content
8.8
264
Not enough data
8.7
258
Not enough data
8.8
266
Not enough data
Platform Additional Functionality
8.2
254
Not enough data
9.3
263
Not enough data
7.6
254
Not enough data
9.1
257
Not enough data
8.6
262
Not enough data
Field Service ManagementHide 15 FeaturesShow 15 Features
7.8
2,043
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Before the Job
8.2
163
Not enough data
8.6
159
Not enough data
8.9
165
Not enough data
7.5
154
Not enough data
On the Job
8.7
162
Not enough data
9.2
166
Not enough data
7.7
157
Not enough data
7.0
154
Not enough data
7.0
150
Not enough data
After the Job
8.2
160
Not enough data
8.2
155
Not enough data
6.1
146
Not enough data
6.5
152
Not enough data
Talent ManagementHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Frontline Worker Communication PlatformsHide 14 FeaturesShow 14 Features
8.8
916
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
8.8
66
Not enough data
8.7
64
Not enough data
8.6
64
Not enough data
8.3
64
Not enough data
8.6
63
Not enough data
9.0
65
Not enough data
Communication Features - Frontline Worker Communication Platforms
9.2
68
Not enough data
9.3
66
Not enough data
9.1
67
Not enough data
8.9
69
Not enough data
Operations - Frontline Worker Communication Platforms
9.0
66
Not enough data
8.5
64
Not enough data
8.8
65
Not enough data
8.7
65
Not enough data
Knowledge ManagementHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee EngagementHide 19 FeaturesShow 19 Features
8.6
11,834
9.7
34
Platform Basics
Feature Not Available
Not enough data
8.8
528
Not enough data
8.3
520
Not enough data
Platform Content
8.4
510
Not enough data
8.4
509
Not enough data
8.4
503
Not enough data
Feature Not Available
Not enough data
Platform Additional Functionality
8.7
507
Not enough data
8.4
503
Not enough data
8.8
534
Not enough data
8.5
507
Not enough data
Platform
8.7
930
9.2
6
7.7
867
Not enough data
8.0
868
Not enough data
9.0
917
10.0
7
9.1
924
9.8
7
9.2
895
9.8
7
8.7
896
Not enough data
9.0
916
9.8
7
Time TrackingHide 18 FeaturesShow 18 Features
8.8
11,132
Not enough data
Time Tracking
9.2
889
Not enough data
9.0
880
Not enough data
8.6
840
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Mobile Time Tracking
9.3
883
Not enough data
Administration
Feature Not Available
Not enough data
8.8
863
Not enough data
8.8
888
Not enough data
8.6
873
Not enough data
9.0
863
Not enough data
Platform
8.7
864
Not enough data
7.9
771
Not enough data
8.2
814
Not enough data
9.1
856
Not enough data
9.1
848
Not enough data
Feature Not Available
Not enough data
Workforce ManagementHide 18 FeaturesShow 18 Features
8.8
11,266
9.6
81
Platform
8.7
930
9.2
6
7.7
867
Not enough data
8.0
868
Not enough data
9.0
917
10.0
7
9.1
924
9.8
7
9.2
895
9.8
7
8.7
896
Not enough data
9.0
916
9.8
7
Workforce Management Platform Features
Feature Not Available
8.1
6
9.2
510
9.5
7
9.1
520
9.5
7
8.8
514
9.5
7
8.5
508
Not enough data
Feature Not Available
Not enough data
8.6
489
Not enough data
9.0
505
9.8
7
9.0
495
10.0
7
9.3
512
10.0
6
Categories
Categories
Shared Categories
Connecteam
Connecteam
Homebase
Homebase
Connecteam and Homebase are categorized as Restaurant Scheduling, Time & Attendance, Employee Scheduling, and Workforce Management
Unique Categories
Connecteam
Homebase
Homebase is categorized as Payroll
Reviews
Reviewers' Company Size
Connecteam
Connecteam
Small-Business(50 or fewer emp.)
84.4%
Mid-Market(51-1000 emp.)
15.1%
Enterprise(> 1000 emp.)
0.4%
Homebase
Homebase
Small-Business(50 or fewer emp.)
83.2%
Mid-Market(51-1000 emp.)
14.4%
Enterprise(> 1000 emp.)
2.4%
Reviewers' Industry
Connecteam
Connecteam
Construction
12.5%
Retail
5.7%
Hospital & Health Care
5.5%
Health, Wellness and Fitness
4.3%
Hospitality
4.2%
Other
67.7%
Homebase
Homebase
Food & Beverages
15.2%
Retail
12.0%
Restaurants
10.4%
Hospitality
6.4%
Consumer Services
6.4%
Other
49.6%
Most Helpful Reviews
Connecteam
Connecteam
Most Helpful Favorable Review
Heidi J.
HJ
Heidi J.
Verified User in Construction

That it is easy and effective for all users

Most Helpful Critical Review
David E.
DE
David E.
Verified User in Sporting Goods

The software lags badly and has been super buggy. The chat tool especially is missing features that I would consider necessary, especially being able to mark items unread and to set reminders. The search function is also not great.

Homebase
Homebase
Most Helpful Favorable Review
Verified User in Restaurants
GR
Verified User in Restaurants

The ease of the use, they’re always adding new updates on the app

Most Helpful Critical Review
BN
Bibi n.
Verified User in Retail

that you can't publish one shift at the time, and that's it's expensive compared to Wheniwork. Also calendar i showing from wed thru wed makes no sense. and weird errrors happening on site. It keeps loggin out. when clicking thru site, it's slow.

Alternatives
Connecteam
Connecteam Alternatives
Deputy
Deputy
Add Deputy
TCP Humanity Scheduling
TCP Humanity Scheduling
Add TCP Humanity Scheduling
QuickBooks Time
QuickBooks Time
Add QuickBooks Time
Workvivo
Workvivo
Add Workvivo
Homebase
Homebase Alternatives
Deputy
Deputy
Add Deputy
When I Work
When I Work
Add When I Work
Sling
Sling
Add Sling
7shifts
7shifts
Add 7shifts
Discussions
Connecteam
Connecteam Discussions
Can employees log in from a desktop computer/laptop?
2 comments
Becky T.
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Is a phone number mandatory for each employee?
2 comments
Becky T.
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
Are annual plans paid in advance?
2 comments
Becky T.
BT
Certainly! Please provide the text in the Unknown Language that you would like translated into English.Read more
See all discussions
Homebase
Homebase Discussions
What is homebase software?
1 comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
Is Homebase legit?
1 comment
Official Response from Homebase
Yes. Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and...Read more
How does Homebase app work?
1 comment
Official Response from Homebase
Homebase makes managing hourly work easier for over 100,000 local businesses. With free employee scheduling, time tracking, team communication, and hiring,...Read more
See all discussions
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Ask Homebase a QuestionContact Homebase

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