Compare CommentSold and Shopify 
At a Glance
Market Segments
Small-Business (98.7% of reviews)
Small-Business (80.3% of reviews)
Entry-Level Pricing
$49 + 5% of sales /month
$29/ per month
CommentSold
Star Rating
(78)4.7 out of 5
Market Segments
Small-Business (98.7% of reviews)
Entry-Level Pricing
$49 + 5% of sales /month
Browse all 3 pricing plansShopify
Star Rating
(4,621)4.4 out of 5
Market Segments
Small-Business (80.3% of reviews)
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in its ease of use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, CommentSold also scores well at 9.0, but users mention that its features may require a steeper learning curve initially.
- Reviewers mention that CommentSold shines in its quality of support, achieving a score of 9.2, which is significantly higher than Shopify's 8.4. Users appreciate the responsive customer service and personalized assistance offered by CommentSold.
- G2 users highlight Shopify's robust payment processing capabilities, scoring 8.9, which includes a variety of payment options and seamless integration. Conversely, CommentSold scores slightly higher at 9.1, with users noting its effective handling of multi-currency transactions and chargeback processes.
- Users on G2 report that Shopify's extensive app ecosystem allows for high customization and extensibility, scoring 8.6. However, CommentSold matches this with an 8.7, with reviewers mentioning its strong integration capabilities with social media platforms for enhanced engagement.
- Reviewers say that Shopify's inventory management system is effective, scoring 8.6, but CommentSold outperforms it with a score of 9.1. Users appreciate CommentSold's advanced features for managing stock across multiple channels, which is crucial for omnichannel retailers.
- Users report that while both platforms offer solid analytics, Shopify's product insights score of 8.0 is lower than CommentSold's overall performance in analytics, which is reflected in its higher user satisfaction regarding campaign performance tracking and reporting.
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Pricing
Entry-Level Pricing
CommentSold
Basic
$49 + 5% of sales
/month
- E-commerce Webstore
- Live Selling
- Comment Selling
Free Trial
CommentSold
Free Trial is available
Shopify
No trial information availableRatings
Meets Requirements
9.0
48
8.7
3,949
Ease of Use
9.0
50
8.9
3,966
Ease of Setup
8.9
27
8.8
2,257
Ease of Admin
8.8
28
8.9
2,211
Quality of Support
9.2
52
8.4
3,695
Has the product been a good partner in doing business?
9.1
29
8.8
2,168
Product Direction (% positive)
9.5
51
8.7
3,839
Features by Category
Visitor Behavior
7.7
22
|
Verified
Not enough data
7.7
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Templates
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Personalization
8.1
25
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Multichannel
8.4
25
|
Verified
Not enough data
8.1
24
|
Verified
Not enough data
9.2
24
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
8.5
28
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Headless Commerce
Not enough data
8.3
333
Not enough data
8.5
350
Not enough data
8.3
370
8.3
7
8.3
454
8.7
5
8.5
410
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
8.0
29
8.6
3279
8.6
37
8.6
3328
8.0
35
8.3
3255
8.7
39
8.3
3212
8.3
37
8.3
3039
Feature Not Available
8.3
2974
6.7
27
8.2
2949
Product Catalog
8.7
36
8.5
3222
8.8
38
8.5
3174
8.2
41
8.5
3220
Feature Not Available
8.4
2596
Order Process
8.7
40
8.8
3305
8.1
36
8.6
3226
8.5
39
8.6
3184
9.1
41
8.9
3267
9.2
40
8.8
3257
8.3
36
8.5
2978
9.1
40
8.6
3050
9.0
31
8.5
2669
Multi-Channel Support
8.5
32
8.5
2855
9.2
37
8.8
3081
9.1
40
8.7
2886
9.3
40
8.5
2982
Feature Not Available
8.3
2317
8.1
25
8.4
2369
Feature Not Available
8.2
2189
Platform
Feature Not Available
8.3
2389
Feature Not Available
8.4
3057
Feature Not Available
8.6
2908
9.1
38
8.6
3038
8.2
39
8.4
3073
9.0
39
8.9
3041
Feature Not Available
8.4
2365
9.1
37
8.8
2966
Feature Not Available
8.4
2458
Feature Not Available
8.5
2422
9.0
37
8.7
2778
8.8
39
8.8
3066
Content
7.5(won by default)
8
Not enough data
7.7(won by default)
5
Not enough data
8.6(won by default)
7
Not enough data
7.7(won by default)
5
Not enough data
Engagement
8.6(won by default)
12
Not enough data
7.6(won by default)
7
Not enough data
8.1(won by default)
9
Not enough data
6.5(won by default)
9
Not enough data
7.7(won by default)
11
Not enough data
Social Shopping
8.1(won by default)
12
Not enough data
8.3(won by default)
12
Not enough data
Not enough data
Not enough data
8.3(won by default)
10
Not enough data
Analytics
8.0(won by default)
11
Not enough data
8.1(won by default)
9
Not enough data
8.0(won by default)
10
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
Not enough data
Payment processing - Merchant of Record
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Tax management - Merchant of Record
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
8.3
7
Security and Compliance - Merchant of Record
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Administration - Merchant of Record
Not enough data
7.9
7
Not enough data
8.3
7
Not enough data
8.6
7
Categories
Categories
Shared Categories
CommentSold and Shopify are categorized as E-Commerce Platforms
Unique Categories
CommentSold is categorized as E-Commerce Personalization, Social Commerce Platforms, and Live Commerce
Shopify is categorized as Merchant of Record
Reviews
Reviewers' Company Size
CommentSold
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.7%
Apparel & Fashion
34.2%
Luxury Goods & Jewelry
3.9%
Consumer Goods
2.6%
Arts and Crafts
2.6%
Other
7.9%
Retail
26.6%
Apparel & Fashion
8.8%
Marketing and Advertising
7.5%
Consumer Goods
5.3%
Internet
3.4%
Other
48.3%
Most Helpful Reviews
CommentSold
Most Helpful Favorable Review
Karen-Patrick S.
Verified User in Outsourcing/Offshoring
CommentSold is a perfect tool for all retailers, like we have been using it and our experience with it is just amazing. Utilizing it we can achieve many purposes and we can create a connection with our consumers too. Our product can be displayed for our...
Most Helpful Critical Review
Athena W.
Verified User in Luxury Goods & Jewelry
The least helpful was their customer service sucked. Instead of getting one and one help they often sent you a video or link to guide you. It requires too much connecting of information and the $50 plan was basic.
Shopify
Most Helpful Favorable Review
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Most Helpful Critical Review
Alex K.
Verified User in Business Supplies and Equipment
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
Karen-Patrick S.
Verified User in Outsourcing/Offshoring
CommentSold is a perfect tool for all retailers, like we have been using it and our experience with it is just amazing. Utilizing it we can achieve many purposes and we can create a connection with our consumers too. Our product can be displayed for our...
Kathleen Virginia P.
Verified User in Motion Pictures and Film
That you can build a storefront very quickly and easily. You can also do mass uploading of products. Etsy only allows you to upload one product at a time. This is helpful for large inventory, also with lots of variances in your products. (ie: Small, red or...
Athena W.
Verified User in Luxury Goods & Jewelry
The least helpful was their customer service sucked. Instead of getting one and one help they often sent you a video or link to guide you. It requires too much connecting of information and the $50 plan was basic.
Alex K.
Verified User in Business Supplies and Equipment
My shop was blocked without giving any reason. The money earned by our company has been blocked in our Shopify account. We have lost access to our orders and cannot send paid purchases to our customers. The support team has not responded anything for more...
Alternatives
Discussions
How much is Comment sold a month?
1 comment
CE
We have 2 different pricing options. You can see them broken down here. https://try.commentsold.com/get-started/pricing/Read more
What is CommentSold on Facebook?
1 comment
AE
That is an interesting question I once had myself. That can be answered from so many different perspectives. To me commentsold was the ability to recapture...Read more
What are the features of Shopify?
5 comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
4 comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
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