Compare Cognito Forms and Formstack Forms

Save
    Log in to your account
    to save comparisons,
    products and more.
At a Glance
Cognito Forms
Cognito Forms
Star Rating
(81)4.5 out of 5
Market Segments
Small-Business (65.4% of reviews)
Information
Entry-Level Pricing
Free
Browse all 4 pricing plans
Formstack Forms
Formstack Forms
Star Rating
(453)4.3 out of 5
Market Segments
Mid-Market (46.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Formstack Forms
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Formstack Forms excels in its survey builder, scoring 8.9, which allows for a more intuitive creation process compared to Cognito Forms, which does not have a specific score listed for this feature.
  • Reviewers mention that Cognito Forms shines in customization options, particularly with custom fields (9.2) and multi-page forms (9.0), making it easier for users to tailor their forms to specific needs, while Formstack Forms scores slightly lower in these areas (8.6).
  • G2 users highlight that Cognito Forms offers better offline capability (8.5), which is crucial for users needing to collect data in areas with limited internet access, whereas Formstack Forms has a lower score of 7.1 in this category.
  • Users on G2 appreciate Cognito Forms for its payment integration features (8.9), which are noted to be seamless and user-friendly, while Formstack Forms scores lower at 7.8, indicating potential limitations in this area.
  • Reviewers say that Formstack Forms provides robust data exporting options (9.0), which is essential for users needing to analyze data outside the platform, while Cognito Forms does not have a specific score for this feature, suggesting it may not be as strong.
  • Users report that Cognito Forms has a higher quality of support (9.2), with many reviewers praising the responsiveness and helpfulness of the support team, compared to Formstack Forms, which has a lower score of 8.2 in this area.
Featured Products
Pricing
Entry-Level Pricing
Cognito Forms
Individual
Free
Browse all 4 pricing plans
Formstack Forms
No pricing available
Free Trial
Cognito Forms
Free Trial is available
Formstack Forms
Free Trial is available
Ratings
Meets Requirements
9.1
65
8.7
362
Ease of Use
9.0
66
8.7
366
Ease of Setup
8.9
45
8.7
256
Ease of Admin
9.0
45
8.9
267
Quality of Support
9.2
50
8.2
319
Has the product been a good partner in doing business?
9.3
40
8.7
251
Product Direction (% positive)
8.4
64
8.1
352
Features by Category
Not enough data
8.5
55
Survey Management
Not enough data
9.0
53
Not enough data
9.2
51
Not enough data
8.2
49
Not enough data
8.3
45
Survey Customization
Not enough data
8.5
47
Not enough data
8.4
48
Not enough data
8.1
40
Not enough data
7.3
35
Survey Insights
Not enough data
8.0
46
Not enough data
7.8
36
Not enough data
8.9
49
Not enough data
8.8
46
8.8
30
8.4
86
Customization
9.2
28
8.5
80
8.8
30
8.7
79
9.0
28
8.6
75
8.3
29
7.9
80
Additional Functionality
9.0
25
8.2
78
Feature Not Available
6.8
66
8.3
29
8.6
79
8.9
12
7.3
70
8.8
25
8.4
77
Categories
Categories
Shared Categories
Cognito Forms
Cognito Forms
Formstack Forms
Formstack Forms
Cognito Forms and Formstack Forms are categorized as Online Form Builder
Unique Categories
Cognito Forms
Cognito Forms has no unique categories
Formstack Forms
Formstack Forms is categorized as Salesforce AppExchange Apps and Survey
Reviews
Reviewers' Company Size
Cognito Forms
Cognito Forms
Small-Business(50 or fewer emp.)
65.4%
Mid-Market(51-1000 emp.)
24.4%
Enterprise(> 1000 emp.)
10.3%
Formstack Forms
Formstack Forms
Small-Business(50 or fewer emp.)
39.2%
Mid-Market(51-1000 emp.)
46.8%
Enterprise(> 1000 emp.)
14.0%
Reviewers' Industry
Cognito Forms
Cognito Forms
Non-Profit Organization Management
7.7%
Accounting
6.4%
Marketing and Advertising
5.1%
Education Management
5.1%
Real Estate
3.8%
Other
71.8%
Formstack Forms
Formstack Forms
Non-Profit Organization Management
13.3%
Higher Education
13.1%
Education Management
6.3%
Marketing and Advertising
5.4%
Hospital & Health Care
4.5%
Other
57.4%
Most Helpful Reviews
Cognito Forms
Cognito Forms
Most Helpful Favorable Review
MV
Mara V.
Verified User in Non-Profit Organization Management

The best part of Cognito is the flexibility we have to create forms that cater to our specific HR processes and workflows without the hassle of having to learn to code or learn complex formulas. The templates they offer are great starting points that can...

Most Helpful Critical Review
IM
Ivaylo M.
Verified User in Events Services

Ever after they launched and FORCED all existing users to use their workflows, things became very hard to set up, and this WAS their most significant advantage ... Furthermore, the automatic notifications we spent hours on building suddenly stopped...

Formstack Forms
Formstack Forms
Most Helpful Favorable Review
AS
Alex S.
Verified User in Marketing and Advertising

It is easy to quickly put together an interactive form that looks great. The form can be embedded on your website or distributed via a formstack link. What's really interesting is that form can evolve into dynamic one with a concept known as "conditional...

Most Helpful Critical Review
CM
Chris M.
Verified User in Computer Software

The end-user experience isn't so great (for users submitting the forms). Mobile support could be better, and the reporting system is quite lacking. Solutions such as TypeForm are far superior experience for the end users. Pricing is also a little high...

Alternatives
Cognito Forms
Cognito Forms Alternatives
Jotform
Jotform
Add Jotform
Typeform
Typeform
Add Typeform
Wufoo
Wufoo
Add Wufoo
Gravity Forms
Gravity Forms
Add Gravity Forms
Formstack Forms
Formstack Forms Alternatives
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
Jotform
Jotform
Add Jotform
Typeform
Typeform
Add Typeform
FormAssembly
FormAssembly
Add FormAssembly
Discussions
Cognito Forms
Cognito Forms Discussions
Is Cognito forms legit?
2 comments
Official Response from Cognito Forms
Absolutely! Founded in 2013, Cognito Forms is an easy-to-use online form builder that allows you to create powerful forms for your website. Our security...Read more
Is the free version a secure way to collect payment info?
1 comment
NA
Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security...Read more
Is Cognito forms safe?
1 comment
Official Response from Cognito Forms
At Cognito Forms, the privacy and the security of your form data is of utmost importance to us. From data encryption and secure transmission to data...Read more
Formstack Forms
Formstack Forms Discussions
Does Formstack charge an extra fee for using payment processors?
2 comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more