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At a Glance
Cognito Forms
Cognito Forms
Star Rating
(81)4.5 out of 5
Market Segments
Small-Business (65.4% of reviews)
Information
Entry-Level Pricing
Free
Browse all 4 pricing plans
Formstack Forms
Formstack Forms
Star Rating
(431)4.4 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Formstack Forms
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Formstack Forms excels in its survey builder, scoring 8.9, which allows for a more intuitive creation process compared to Cognito Forms, which lacks a specific score for this feature.
  • Reviewers mention that Cognito Forms shines with its custom fields, achieving a score of 9.2, making it easier for users to tailor forms to their specific needs, while Formstack Forms scored lower at 8.6.
  • G2 users highlight that Cognito Forms offers superior offline capability with a score of 8.5, allowing users to collect data without an internet connection, whereas Formstack Forms only scored 7.1 in this area.
  • Users on G2 indicate that Cognito Forms provides better payment integration, scoring 8.9, which is particularly beneficial for businesses needing to process transactions directly through forms, while Formstack Forms scored 7.8.
  • Reviewers say that both platforms have similar ease of administration, both scoring 9.0, but Cognito Forms edges out slightly in overall user satisfaction with a higher quality of support rating at 9.2 compared to Formstack's 8.2.
  • Users report that while both platforms offer good customization options, Cognito Forms' multi-page forms feature scored higher at 9.0, making it more appealing for complex surveys, compared to Formstack Forms' score of 8.6.
Featured Products
Pricing
Entry-Level Pricing
Cognito Forms
Individual
Free
Browse all 4 pricing plans
Formstack Forms
No pricing available
Free Trial
Cognito Forms
Free Trial is available
Formstack Forms
Free Trial is available
Ratings
Meets Requirements
9.1
65
8.7
330
Ease of Use
9.0
66
8.7
333
Ease of Setup
8.9
45
8.8
228
Ease of Admin
9.0
45
9.0
240
Quality of Support
9.2
50
8.2
291
Has the product been a good partner in doing business?
9.3
40
8.8
225
Product Direction (% positive)
8.4
64
8.1
320
Features by Category
Not enough data
8.5
374
Survey Management
Not enough data
8.9
38
Not enough data
9.1
36
Not enough data
8.2
34
Not enough data
8.6
31
Survey Customization
Not enough data
8.6
32
Not enough data
8.5
33
Not enough data
8.1
25
Not enough data
7.4
22
Survey Insights
Not enough data
8.2
33
Not enough data
8.1
23
Not enough data
9.0
35
Not enough data
8.8
32
8.8
206
8.4
454
Customization
9.2
28
8.6
54
8.8
30
9.0
53
9.0
28
8.6
50
8.3
29
8.1
54
Additional Functionality
9.0
25
8.6
52
Feature Not Available
7.1
42
8.3
29
8.7
53
8.9
12
7.8
45
8.8
25
8.7
51
Categories
Categories
Shared Categories
Cognito Forms
Cognito Forms
Formstack Forms
Formstack Forms
Cognito Forms and Formstack Forms are categorized as Online Form Builder
Unique Categories
Cognito Forms
Cognito Forms has no unique categories
Formstack Forms
Formstack Forms is categorized as Salesforce AppExchange Apps and Survey
Reviews
Reviewers' Company Size
Cognito Forms
Cognito Forms
Small-Business(50 or fewer emp.)
65.4%
Mid-Market(51-1000 emp.)
24.4%
Enterprise(> 1000 emp.)
10.3%
Formstack Forms
Formstack Forms
Small-Business(50 or fewer emp.)
39.7%
Mid-Market(51-1000 emp.)
46.7%
Enterprise(> 1000 emp.)
13.6%
Reviewers' Industry
Cognito Forms
Cognito Forms
Non-Profit Organization Management
7.7%
Accounting
6.4%
Marketing and Advertising
5.1%
Education Management
5.1%
Real Estate
3.8%
Other
71.8%
Formstack Forms
Formstack Forms
Non-Profit Organization Management
13.6%
Higher Education
12.9%
Education Management
6.3%
Marketing and Advertising
5.6%
Hospital & Health Care
4.4%
Other
57.2%
Most Helpful Reviews
Cognito Forms
Cognito Forms
Most Helpful Favorable Review
Steven J.
SJ
Steven J.
Verified User in Accounting

It is so simple to use. Anyone can create these forms. Their security is top-notch (which is what I need). Also, by using Cognito Forms; I have saved so much money by not requiring more expensive (and more complicated) products that others in my field...

Most Helpful Critical Review
Verified User
G
Verified User in Media Production

Clunky interface, limited flexibility, no automation or integrations

Formstack Forms
Formstack Forms
Most Helpful Favorable Review
Alex S.
AS
Alex S.
Verified User in Marketing and Advertising

It is easy to quickly put together an interactive form that looks great. The form can be embedded on your website or distributed via a formstack link. What's really interesting is that form can evolve into dynamic one with a concept known as "conditional...

Most Helpful Critical Review
Zech G.
ZG
Zech G.
Verified User in Financial Services

They say that this is a "codeless" form solution when you really need deep knowledge of CSS, scripting, etc to integrate properly. If you want a basic basic form, this is good, but the way they sell it is misleading. Do not count on their customer...

Alternatives
Cognito Forms
Cognito Forms Alternatives
Jotform
Jotform
Add Jotform
Typeform
Typeform
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Wufoo
Wufoo
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Gravity Forms
Gravity Forms
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Formstack Forms
Formstack Forms Alternatives
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
Jotform
Jotform
Add Jotform
Typeform
Typeform
Add Typeform
FormAssembly
FormAssembly
Add FormAssembly
Discussions
Cognito Forms
Cognito Forms Discussions
Is Cognito forms legit?
2 comments
Official Response from Cognito Forms
Absolutely! Founded in 2013, Cognito Forms is an easy-to-use online form builder that allows you to create powerful forms for your website. Our security...Read more
Is the free version a secure way to collect payment info?
1 comment
Nadia A.
NA
Hi Ellen! Organizations on the free Individual plan can use our integration with Stripe for secure credit card processing. To learn more about our security...Read more
Is Cognito forms safe?
1 comment
Official Response from Cognito Forms
At Cognito Forms, the privacy and the security of your form data is of utmost importance to us. From data encryption and secure transmission to data...Read more
Formstack Forms
Formstack Forms Discussions
Does Formstack charge an extra fee for using payment processors?
2 comments
Official Response from Formstack Forms
No, Formstack does not charge extra fees for using payment processors on your forms. The only fee associated with your account will be the monthly or yearly...Read more
Is Formstack HIPAA Compliant?
1 comment
Official Response from Formstack Forms
Formstack offers an Enterprise-level, HIPAA compliant form solution. With this solution, forms can collect electronic personal health information (ePHI)...Read more
Is there a way to approve or deny requests and other form submissions?
1 comment
Official Response from Formstack Forms
The Approvals feature allows account admins to set up "Approvers" with the ability to approve or deny submissions. When an end user submits a form, the...Read more