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Compare CocoFax and HelloFax

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At a Glance
CocoFax
CocoFax
Star Rating
(182)4.6 out of 5
Market Segments
Small-Business (73.0% of reviews)
Information
Entry-Level Pricing
$7.99 60 pages Per Month
Browse all 4 pricing plans
HelloFax
HelloFax
Star Rating
(57)4.5 out of 5
Market Segments
Small-Business (44.6% of reviews)
Information
Entry-Level Pricing
$0
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that HelloFax excels in document signature capabilities, scoring a remarkable 9.6, while CocoFax trails slightly behind with a score of 8.9. Reviewers mention that HelloFax's signature feature is intuitive and easy to use, making it a preferred choice for businesses that require frequent document signing.
  • Reviewers mention that CocoFax shines in storage options, achieving a score of 9.4 compared to HelloFax's 8.4. Users on G2 appreciate CocoFax's ability to store a larger volume of documents securely, which is crucial for businesses that handle sensitive information.
  • G2 users highlight the ease of use for both products, with CocoFax scoring 9.6 and HelloFax at 9.3. Users say that the user interface of CocoFax is particularly user-friendly, making it easier for new users to navigate and utilize its features effectively.
  • Users report that HelloFax offers superior existing number management, scoring 9.7 against CocoFax's 9.3. Reviewers mention that HelloFax allows for seamless integration of existing fax numbers, which is a significant advantage for businesses transitioning from traditional faxing methods.
  • Reviewers mention that while both products offer unlimited sending, HelloFax scores slightly higher at 9.2 compared to CocoFax's 8.8. Users say that HelloFax's unlimited sending feature is particularly beneficial for high-volume fax users, ensuring they can send as many documents as needed without additional costs.
  • Users on G2 appreciate the quality of support provided by CocoFax, which scored 9.3, compared to HelloFax's 8.1. Reviewers mention that CocoFax's customer support is responsive and helpful, making it easier for users to resolve issues quickly.
Pricing
Entry-Level Pricing
CocoFax
Lite
$7.99
60 pages Per Month
Browse all 4 pricing plans
HelloFax
Free
$0
Browse all 4 pricing plans
Free Trial
CocoFax
Free Trial is available
HelloFax
Free Trial is available
Ratings
Meets Requirements
9.5
127
9.1
46
Ease of Use
9.6
127
9.3
47
Ease of Setup
9.2
23
8.6
12
Ease of Admin
9.2
23
8.5
13
Quality of Support
9.3
107
8.1
38
Has the product been a good partner in doing business?
8.8
20
8.6
13
Product Direction (% positive)
8.8
115
8.0
46
Features by Category
9.2
751
9.2
133
Documents
8.9
83
8.1
12
8.9
73
9.6
13
9.4
90
8.4
15
Sending
9.5
98
9.6
20
9.3
70
9.7
10
9.4
85
9.2
17
8.8
79
9.2
11
9.2
84
9.1
16
9.5
89
9.5
19
Categories
Categories
Shared Categories
CocoFax
CocoFax
HelloFax
HelloFax
CocoFax and HelloFax are categorized as Online Fax
Unique Categories
CocoFax
CocoFax has no unique categories
HelloFax
HelloFax has no unique categories
Reviews
Reviewers' Company Size
CocoFax
CocoFax
Small-Business(50 or fewer emp.)
73.0%
Mid-Market(51-1000 emp.)
22.5%
Enterprise(> 1000 emp.)
4.5%
HelloFax
HelloFax
Small-Business(50 or fewer emp.)
44.6%
Mid-Market(51-1000 emp.)
39.3%
Enterprise(> 1000 emp.)
16.1%
Reviewers' Industry
CocoFax
CocoFax
Hospital & Health Care
10.1%
Accounting
6.7%
Education Management
5.6%
Real Estate
4.5%
Consumer Services
3.9%
Other
69.1%
HelloFax
HelloFax
Marketing and Advertising
7.1%
Insurance
7.1%
Health, Wellness and Fitness
7.1%
Telecommunications
5.4%
Medical Practice
5.4%
Other
67.9%
Most Helpful Reviews
CocoFax
CocoFax
Most Helpful Favorable Review
NJ
Nancy J.
Verified User in Law Practice

I am enabled to send faxes at any time I want. What's more, I can send faxes at the same time with a heavy fax load it allows. All the faxes files/documents can be archived cloud-electronically.

Most Helpful Critical Review
Verified User
G
Verified User in Airlines/Aviation

Aside from requiring a subscription to receive faxes or to reserve a permanent fax number, I have no complaints about CocoFax. I only need it in order to send some forms that I will be receiving via mail when they are filled out.

HelloFax
HelloFax
Most Helpful Favorable Review
Stella N.
SN
Stella N.
Verified User in Chemicals

Free 5 fax is given when you first register to Hellofax. As you use HelloFax more, you feel needof buying Fax credits. Its user interface is simple and useful, also sendind a scanned document as fax tooks only two clicks. Fast and basic.

Most Helpful Critical Review
Jennifer H.
JH
Jennifer H.
Verified User in Individual & Family Services

I am VERY disappointed in HelloFax. My HelloFax annual account lapsed without notice so I cannot send/receive faxes and I'm not allowed to quickly set my account back up with the same fax number. I have this fax number on all my business cards and many...

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HelloFax
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Discussions
CocoFax
CocoFax Discussions
Send faxes without a fax machine
2 comments
NC
Yes absolutely , no need for a machine Read more
Can I have a free trial?
2 comments
Zeka C.
ZC
Yes, I have got a temporary number and 10 pages for free once I registered. If you are required to receive faxes as well, I suggest you try their 14-day...Read more
How Can I see my received faxes?
1 comment
Green J.
GJ
You can check your received faxes in your Inbox through CocoFax’s online dashboard. Read more
HelloFax
HelloFax Discussions
What is HelloFax used for?
1 comment
Barbara O.
BO
The word "Fax" is the same in English, referring to a facsimile, a method of sending scanned printed material via telephone lines.Read more
Monty the Mongoose crying
HelloFax has no more discussions with answers