Compare Click and Salesforce Marketing Cloud Account Engagement 
At a Glance
Market Segments
Mid-Market (48.4% of reviews)
Mid-Market (52.5% of reviews)
Entry-Level Pricing
$635.00
$1,250.00 Per Month
Click
Star Rating
(299)4.0 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Entry-Level Pricing
$635.00
Free Trial is available
Browse all 3 pricing plansSalesforce Marketing Cloud Account Engagement
Star Rating
(2,395)4.0 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Entry-Level Pricing
$1,250.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salesforce Marketing Cloud Account Engagement excels in CRM Integration with a score of 9.0, allowing seamless connectivity with existing systems, while Click's integration score is slightly lower at 8.6, which may limit some users' ability to synchronize data effectively.
- Reviewers mention that Salesforce's Email Marketing features, particularly in Sending Outbound Emails (8.4), are robust, providing advanced capabilities that users find beneficial for large campaigns, whereas Click's score of 8.5 indicates strong performance but lacks some of the advanced features that Salesforce offers.
- G2 users highlight that Salesforce Marketing Cloud's Lead Intelligence features, such as Lead Analysis (8.5), provide deeper insights into customer behavior, which is crucial for targeted marketing, while Click's Lead Analysis score of 8.7 is commendable but does not offer the same level of detail.
- Reviewers say that Salesforce's Data Import & Export Tools (8.7) are highly rated for their flexibility and ease of use, making it easier for users to manage their data, while Click's score of 7.3 suggests that users may face challenges in this area.
- Users on G2 report that Salesforce's Campaign Management features, particularly Omni-Channel Tracking (8.5), are superior, allowing for comprehensive tracking across various platforms, while Click's score of 8.4 indicates good functionality but may not cover all channels as effectively.
- Reviewers mention that Salesforce's Content Calendar (8.8) is a standout feature for planning and organizing marketing efforts, whereas Click's Content Calendar score of 7.5 suggests it may not be as intuitive or feature-rich, potentially impacting user experience.
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Pricing
Entry-Level Pricing
Click
Base
$635.00
- Unlimited Users
- Unlimited Contacts
- Email Volume - starting at 50,000 per year included
Salesforce Marketing Cloud Account Engagement
Growth
$1,250.00
Per Month
up to 10,000 contacts billed annually
- Lead Generation, Qualification, and Management
- Email Marketing and Personalization
Free Trial
Click
Free Trial is available
Salesforce Marketing Cloud Account Engagement
No trial information availableRatings
Meets Requirements
8.0
234
8.0
1,720
Ease of Use
7.6
237
7.6
1,760
Ease of Setup
7.6
141
7.2
1,061
Ease of Admin
7.8
128
7.9
1,052
Quality of Support
7.9
232
7.4
1,617
Has the product been a good partner in doing business?
8.1
129
7.9
1,028
Product Direction (% positive)
7.9
226
7.4
1,674
Features by Category
Email Marketing
8.2
154
|
Verified
7.9
1213
|
Verified
8.5
153
|
Verified
8.4
1209
|
Verified
8.2
149
|
Verified
8.1
1197
|
Verified
7.9
134
|
Verified
8.2
1109
|
Verified
Online Marketing
7.3
131
|
Verified
7.4
1105
|
Verified
7.2
123
|
Verified
7.4
929
|
Verified
7.5
118
|
Verified
7.5
882
|
Verified
7.3
121
|
Verified
7.3
957
|
Verified
7.3
109
|
Verified
7.3
894
|
Verified
Lead Management
7.7
119
|
Verified
8.0
1075
|
Verified
7.4
114
|
Verified
7.6
1040
|
Verified
7.8
123
|
Verified
8.0
1081
|
Verified
7.3
114
|
Verified
8.0
1070
|
Verified
8.0
110
|
Verified
8.1
1067
|
Verified
7.2
110
|
Verified
7.8
999
|
Verified
7.5
104
|
Verified
7.9
967
|
Verified
8.3
123
|
Verified
8.3
1071
|
Verified
Campaign Management
7.5
103
|
Verified
7.6
913
|
Verified
7.6
111
|
Verified
7.7
806
|
Verified
7.0
77
|
Verified
7.1
701
|
Verified
6.7
63
6.8
205
Social
6.9
66
|
Verified
6.4
397
7.0
75
|
Verified
6.6
592
|
Verified
6.8
65
|
Verified
6.9
221
|
Verified
7.1
69
|
Verified
7.1
211
|
Verified
6.7
61
|
Verified
7.0
183
Reporting & Analytics
7.8
137
|
Verified
7.4
1110
|
Verified
7.5
113
|
Verified
6.9
933
|
Verified
6.9
87
|
Verified
6.6
805
|
Verified
6.7
84
|
Verified
6.5
751
|
Verified
6.7
82
6.5
737
|
Verified
Platform
7.8
99
|
Verified
6.9
647
|
Verified
8.0
96
|
Verified
7.8
187
8.3
103
|
Verified
8.0
696
|
Verified
7.6
71
|
Verified
7.5
169
|
Verified
7.6
87
|
Verified
7.6
128
7.7
104
|
Verified
8.0
688
|
Verified
7.5
74
|
Verified
8.0
140
Integration
7.6
96
|
Verified
8.0
685
|
Verified
7.8
83
|
Verified
7.7
547
|
Verified
7.2
74
|
Verified
7.4
510
|
Verified
Administration
7.8
37
Not enough data
7.0
35
Not enough data
7.0
34
Not enough data
7.6
34
Not enough data
7.5
28
Not enough data
7.3
27
Not enough data
Integrations
7.3
23
Not enough data
7.1
24
Not enough data
7.4
21
Not enough data
7.6
28
Not enough data
Platform
7.5
26
Not enough data
7.6
26
Not enough data
7.2
23
Not enough data
7.5
28
Not enough data
7.4
24
Not enough data
8.0
35
Not enough data
7.6
30
Not enough data
8.3
32
Not enough data
Lead Intelligence
Not enough data
8.2
52
Not enough data
8.1
52
Not enough data
8.4
52
Lead Management
Not enough data
8.3
53
Not enough data
8.0
53
Not enough data
8.5
53
Marketing Campaigns
Not enough data
8.4
52
Not enough data
8.2
50
Not enough data
8.1
51
Not enough data
8.4
53
Not enough data
8.5
53
Campaign Execution
Not enough data
8.4
49
Not enough data
8.4
50
Not enough data
8.5
50
Not enough data
8.8
50
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
7.4
37
Not enough data
6.8
37
Not enough data
7.2
37
Not enough data
7.2
37
Edit
Not enough data
7.0
36
Not enough data
7.5
36
Not enough data
7.8
35
Logistics
Not enough data
8.0
35
Not enough data
6.7
34
Not enough data
7.4
35
Not enough data
7.3
36
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.2
50
Not enough data
8.2
51
Not enough data
8.1
47
Not enough data
Feature Not Available
Not enough data
8.5
30
Platform Basics
Not enough data
8.5
8
Not enough data
9.0
8
Not enough data
8.3
8
Platform Data
Not enough data
8.5
8
Not enough data
8.8
8
Platform Additional Functionality
Not enough data
8.5
8
Content & Collaboration
8.8(won by default)
23
Not enough data
8.6(won by default)
24
Not enough data
8.8(won by default)
20
Not enough data
8.3(won by default)
22
Not enough data
8.6(won by default)
24
Not enough data
8.7(won by default)
24
Not enough data
Social Management
8.3(won by default)
23
Not enough data
8.8(won by default)
26
Not enough data
8.5(won by default)
24
Not enough data
8.2(won by default)
23
Not enough data
8.3(won by default)
18
Not enough data
8.6(won by default)
23
Not enough data
8.6(won by default)
7
Not enough data
Platform Basics
Not enough data
8.2
49
Not enough data
8.3
51
Platform Data
Not enough data
8.0
54
Not enough data
7.8
51
Not enough data
8.1
54
Not enough data
8.2
50
Platform Additional Functionality
Not enough data
8.8
52
Not enough data
8.4
46
Not enough data
8.8
49
Page Customization
Not enough data
7.8
51
Not enough data
8.0
52
Not enough data
8.0
51
Not enough data
8.2
47
Page Optimization
Not enough data
8.2
47
Not enough data
7.8
44
Not enough data
8.1
49
Not enough data
7.6
38
Integrations
Not enough data
8.0
37
Not enough data
8.2
51
Not enough data
8.1
42
Generative AI
Not enough data
Feature Not Available
Lead Monitoring
Not enough data
8.3
49
Not enough data
8.2
49
Not enough data
8.1
48
Data Capture
Not enough data
7.7
47
Not enough data
8.0
49
Not enough data
7.3
45
Not enough data
7.7
49
Analytics
Not enough data
8.0
48
Not enough data
7.7
50
Customization
Not enough data
7.9
51
Not enough data
8.2
50
Not enough data
8.0
48
Not enough data
8.3
47
Survey Management
8.3
39
Not enough data
8.0
38
Not enough data
7.8
39
Not enough data
8.2
38
Not enough data
Survey Customization
7.8
34
Not enough data
7.6
36
Not enough data
7.5
35
Not enough data
6.9
31
Not enough data
Survey Insights
8.2
36
Not enough data
8.0
32
Not enough data
8.2
38
Not enough data
7.8
37
Not enough data
Lead Intelligence
Not enough data
7.7
31
Not enough data
8.2
30
Not enough data
8.3
30
Lead Management
Not enough data
7.8
30
Not enough data
8.0
30
Not enough data
8.0
30
Marketing Campaigns
Not enough data
7.9
30
Not enough data
7.6
30
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.2
30
Not enough data
7.7
30
Attribution
Not enough data
8.4
39
Not enough data
8.5
40
Not enough data
8.0
36
Discovery
Not enough data
8.3
39
Not enough data
8.4
40
Not enough data
8.3
37
Management
Not enough data
7.9
38
Not enough data
8.4
38
Platform
Not enough data
8.4
40
Not enough data
8.2
38
Marketing Operations
7.8
41
7.8
70
8.1
55
8.2
75
8.3
44
7.9
69
8.4
46
8.6
73
7.6
39
7.5
66
7.6
37
7.9
58
Campaign Activity
8.3
52
8.4
70
8.4
54
8.3
78
7.6
45
8.2
66
7.9
46
8.2
70
7.7
45
8.0
68
7.8
43
7.9
65
Categories
Categories
Shared Categories
Click and Salesforce Marketing Cloud Account Engagement are categorized as Marketing Analytics and Marketing Automation
Unique Categories
Click is categorized as Visitor Identification, Social Media Management, Survey, and Transactional Email
Salesforce Marketing Cloud Account Engagement is categorized as Customer Journey Analytics, Landing Page Builders, Lead Scoring, Lead Capture, Email Template Builder, Account Data Management, Account-Based Analytics, Account-Based Orchestration Platforms, and Customer Journey Mapping
Reviews
Reviewers' Company Size
Click
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Marketing Cloud Account Engagement
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.3%
Computer Software
12.5%
Marketing and Advertising
6.8%
Non-Profit Organization Management
3.9%
Financial Services
3.9%
Other
57.7%
Computer Software
19.3%
Information Technology and Services
13.2%
Marketing and Advertising
10.6%
Financial Services
4.1%
Internet
4.0%
Other
48.8%
Most Helpful Reviews
Click
Most Helpful Favorable Review
Becky C.
Verified User in Information Technology and Services
As a Dynamics CRM consultant with deep experience with Microsoft Dynamics, I find ClickDimensions a breeze to use. It uses the same UI as the rest of the Dynamics product, so accessing, using and reporting on the ClickDimensions data is a breeze as it sits...
Most Helpful Critical Review
Amanda L.
Verified User in Internet
It's clunky and not easy to use. We've had several trainings and its been very hard for our marketing team to get it up and going.
Salesforce Marketing Cloud Account Engagement
Most Helpful Favorable Review
Zach L.
Verified User in Marketing and Advertising
Pardot is great in that it has many connections to external services that give you better insights into your contact's digital body language. From the Wistia connector (which allows you to see which videos & how long your contacts are viewing) to the Google...
Most Helpful Critical Review
Allie C.
Verified User in Computer Software
I signed on with Pardot in January, very eager and highly motivated to get a new solution in place. However after many false starts over the course of three weeks, it came to light that Pardot does not work with our implementation of Salesforce. (We use...
Becky C.
Verified User in Information Technology and Services
As a Dynamics CRM consultant with deep experience with Microsoft Dynamics, I find ClickDimensions a breeze to use. It uses the same UI as the rest of the Dynamics product, so accessing, using and reporting on the ClickDimensions data is a breeze as it sits...
Zach L.
Verified User in Marketing and Advertising
Pardot is great in that it has many connections to external services that give you better insights into your contact's digital body language. From the Wistia connector (which allows you to see which videos & how long your contacts are viewing) to the Google...
Amanda L.
Verified User in Internet
It's clunky and not easy to use. We've had several trainings and its been very hard for our marketing team to get it up and going.
Allie C.
Verified User in Computer Software
I signed on with Pardot in January, very eager and highly motivated to get a new solution in place. However after many false starts over the course of three weeks, it came to light that Pardot does not work with our implementation of Salesforce. (We use...
Discussions
What is ClickDimensions used for?
1 comment
KA
ClickDimensions is a marketing automation platform designed specifically for Microsoft Dynamics 365. It offers a range of tools to help businesses manage...Read more
Click has no more discussions with answers
How do we capture web leads to Pardot in Wordpress. All attempts have failed.
3 comments
AC
Create a Pardot form (Marketing > Forms > Forms > Add Form)
Once complete, on the top right select the dropdown arrow next to "View Report". Click "View...Read more
What is Salesforce ad studio?
2 comments
YA
For digital marketing campaigns, Salesforce Advertising Studio is a CRM targeting and campaign management tool. It is ideal for customer-centric marketing...Read more
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