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Compare Cisco Hosted Collaboration Solution and Webex Calling 
At a Glance
Market Segments
Enterprise (50.0% of reviews)
Mid-Market (38.9% of reviews)
Entry-Level Pricing
No pricing available
$0 user/mo
Cisco Hosted Collaboration Solution
Star Rating
(12)4.0 out of 5
Market Segments
Enterprise (50.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Cisco Hosted Collaboration SolutionWebex Calling
Star Rating
(575)4.5 out of 5
Market Segments
Mid-Market (38.9% of reviews)
Entry-Level Pricing
$0 user/mo
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Cisco Hosted Collaboration Solution excels in scalability with a score of 9.5, making it a strong choice for larger enterprises looking to grow, while Webex Calling, although rated highly, has a slightly lower scalability score of 9.1.
- Reviewers mention that Webex Calling offers superior ease of use with a score of 9.2 compared to Cisco's 8.2, indicating that users find Webex's interface more intuitive and user-friendly.
- G2 users highlight that Cisco's call management features are robust, scoring 9.7, which is particularly beneficial for organizations that require comprehensive call handling capabilities, whereas Webex Calling also performs well but with a lower score of 9.3.
- Users on G2 report that Webex Calling shines in video conferencing, achieving a score of 9.1, while Cisco's video call score of 7.9 suggests it may not meet the same level of user satisfaction in this area.
- Reviewers mention that Cisco's security and compliance features are highly rated at 9.5, which is crucial for enterprises handling sensitive information, while Webex Calling also performs well but with a score of 8.8.
- Users say that Webex Calling's ease of setup is a standout feature, scoring 8.9, compared to Cisco's lower score of 6.2, indicating that Webex may be a better option for organizations looking for a quick deployment.
Pricing
Entry-Level Pricing
Cisco Hosted Collaboration Solution
No pricing availableWebex Calling
Basic Plan
$0
user/mo
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen sharing
Free Trial
Cisco Hosted Collaboration Solution
No trial information availableWebex Calling
No trial information availableRatings
Meets Requirements
9.1
11
9.2
448
Ease of Use
8.2
12
9.2
449
Ease of Setup
6.2
7
8.9
132
Ease of Admin
Not enough data
8.7
81
Quality of Support
8.8
10
8.9
421
Has the product been a good partner in doing business?
Not enough data
8.8
81
Product Direction (% positive)
6.8
11
9.1
439
Features by Category
Platform
Not enough data
8.9
12
Not enough data
9.0
13
Not enough data
8.8
13
Not enough data
8.6
13
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
8.8
13
Generative AI
Not enough data
7.7
11
Workforce Management
Not enough data
8.6
13
Not enough data
7.9
12
Administrative
Not enough data
8.6
13
Not enough data
9.0
13
Basic Communication - Cloud PBX
Not enough data
9.7
11
Not enough data
9.7
11
Not enough data
9.5
11
Not enough data
8.8
10
Not enough data
9.4
11
Not enough data
9.5
11
Advanced Features - Cloud PBX
Not enough data
9.5
10
Not enough data
8.2
11
Not enough data
9.4
11
Not enough data
8.9
11
Basic Communication
8.1
9
9.3
305
|
Verified
7.9
8
9.1
285
|
Verified
9.0
8
9.0
281
|
Verified
7.6
9
9.0
280
7.6
9
9.1
300
|
Verified
8.1
9
9.1
289
|
Verified
Access
8.5
8
9.0
268
8.3
8
8.8
266
6.7
8
9.0
264
|
Verified
Advanced Features
8.8
8
8.8
274
8.1
7
8.9
271
7.9
8
9.1
271
Extensions
Not enough data
9.2
123
|
Verified
Not enough data
9.4
125
|
Verified
Not enough data
9.4
93
Features
Not enough data
9.2
123
Not enough data
9.2
93
Not enough data
9.2
130
|
Verified
Not enough data
9.4
131
|
Verified
Not enough data
9.4
129
|
Verified
Not enough data
9.0
123
Categories
Categories
Shared Categories
Cisco Hosted Collaboration Solution and Webex Calling are categorized as VoIP and UCaaS Platforms
Unique Categories
Cisco Hosted Collaboration Solution has no unique categories
Webex Calling is categorized as Cloud PBX Platforms and Call Center Infrastructure (CCI)
Reviews
Reviewers' Company Size
Cisco Hosted Collaboration Solution
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Calling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
25.0%
Sporting Goods
8.3%
Non-Profit Organization Management
8.3%
Medical Devices
8.3%
Media Production
8.3%
Other
41.7%
Information Technology and Services
27.0%
Computer Software
5.8%
Telecommunications
5.2%
Consumer Services
4.3%
Marketing and Advertising
3.8%
Other
53.9%
Most Helpful Reviews
Cisco Hosted Collaboration Solution
Most Helpful Favorable Review
Mudassir H.
Verified User in Consumer Goods
I'm worked on, on multiple collaboration systems, when using Cisco I had felt best voice in his function, they have multiple option when may used. So I like Cisco hosted system then others.
Most Helpful Critical Review
Verified User in Non-Profit Organization Management
Very expensive product, not get proper help from the 3rd party vendors like Voss
Webex Calling
Most Helpful Favorable Review
Aman S.
Verified User in Information Technology and Services
The Webex Calling service I've been using is great for making phone calls over the internet. It has many tools that have made my work and working with my team much more efficient. I really like how easy it is to use, how good the call clarity is, how it...
Most Helpful Critical Review
Claire G.
Verified User in Telecommunications
I don’t like that jabber instantly calls someone if you hit “enter” too quickly. I don’t like that you can’t control when your calls come to your computer and when they don’t- it’s inconsistent. The “are you there” ringtone is absurd.
Mudassir H.
Verified User in Consumer Goods
I'm worked on, on multiple collaboration systems, when using Cisco I had felt best voice in his function, they have multiple option when may used. So I like Cisco hosted system then others.
Aman S.
Verified User in Information Technology and Services
The Webex Calling service I've been using is great for making phone calls over the internet. It has many tools that have made my work and working with my team much more efficient. I really like how easy it is to use, how good the call clarity is, how it...
Verified User in Non-Profit Organization Management
Very expensive product, not get proper help from the 3rd party vendors like Voss
Claire G.
Verified User in Telecommunications
I don’t like that jabber instantly calls someone if you hit “enter” too quickly. I don’t like that you can’t control when your calls come to your computer and when they don’t- it’s inconsistent. The “are you there” ringtone is absurd.
Discussions
Cisco Hosted Collaboration Solution has no discussions with answers
What are the benefits of Cisco Cloud Calling?
2 comments
G2
I really liked how clear the sound is and there is no sound lag from the person we are calling.Read more
Which platform is Cisco Webex calling based upon?
2 comments
DK
The text appears to be a reference to a product or technology, specifically "Cisco Unified Communication Manager," which is a system used for managing voice,...Read more
Is Webex calling free?
2 comments
SD
There is a free version of Cisco Webex that provides basic meeting capabilities, but for more advanced features, larger meetings, and business-oriented...Read more
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