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- ChowNow for Restaurants-vs-Uber Eats for Merchants
Compare ChowNow for Restaurants and Uber Eats for Merchants 
- Users report that Uber Eats for Merchants has a user-friendly interface, but reviewers mention that ChowNow for Restaurants offers a more intuitive setup process, making it easier for new users to get started quickly.
- Reviewers say that while Uber Eats for Merchants provides decent customer support, ChowNow for Restaurants is praised for its exceptional quality of support, with many users highlighting the responsiveness and helpfulness of their support team.
- G2 users mention that Uber Eats for Merchants has a solid product direction, but ChowNow for Restaurants outshines it with a higher percentage of positive feedback regarding future updates and features, indicating a more promising roadmap.
- Users on G2 report that Uber Eats for Merchants has a good range of features, but ChowNow for Restaurants is noted for its robust online ordering system, which reviewers say enhances the customer experience significantly.
- Reviewers mention that the ease of administration in ChowNow for Restaurants is superior, with users highlighting features like streamlined menu management and reporting tools that simplify operations compared to Uber Eats for Merchants.
- Users say that while both platforms cater to small businesses, ChowNow for Restaurants has a stronger focus on local restaurants, which reviewers appreciate for its tailored features that better meet their specific needs compared to Uber Eats for Merchants.
- Direct Website Ordering
- Order Better Network
- Automated Email Marketing
Great support team with fast response time. Having access to customers email addresses directly also they build us an app they safe us a lot of fee. Thank you Chownow /Justin/
It is hard to get ahold of anyone at chow now
What I find the most helpful about Uber Eats is the fact that you can have your food delivered to you regardless of where you are/what you are doing. It is great on busy days when I am at the office an unable to get away to go get/pick up food.
Customer service was horrible. Was also mislead by the onboarding team. Was told they would be able to add a 15% markup to our menu through the POS integration. After setting up the account, I was told they were unable to do this. So now I am here after...
Great support team with fast response time. Having access to customers email addresses directly also they build us an app they safe us a lot of fee. Thank you Chownow /Justin/
What I find the most helpful about Uber Eats is the fact that you can have your food delivered to you regardless of where you are/what you are doing. It is great on busy days when I am at the office an unable to get away to go get/pick up food.
It is hard to get ahold of anyone at chow now
Customer service was horrible. Was also mislead by the onboarding team. Was told they would be able to add a 15% markup to our menu through the POS integration. After setting up the account, I was told they were unable to do this. So now I am here after...
