- Home
- ...
- Food Delivery Software
- ChowNow for Restaurants
- DoorDash for Merchants
- ChowNow for Restaurants-vs-DoorDash for Merchants
Compare ChowNow for Restaurants and DoorDash for Merchants 
At a Glance
Market Segments
Small-Business (83.3% of reviews)
Small-Business (67.8% of reviews)
Entry-Level Pricing
$199.00 Per Month
No pricing available
ChowNow for Restaurants
Star Rating
(71)4.6 out of 5
Market Segments
Small-Business (83.3% of reviews)
Entry-Level Pricing
$199.00 Per Month
Browse all 3 pricing plansDoorDash for Merchants
Star Rating
(92)3.0 out of 5
Market Segments
Small-Business (67.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about DoorDash for MerchantsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that DoorDash for Merchants has a lower ease of use rating (7.4) compared to ChowNow for Restaurants (9.2), indicating that users find ChowNow's interface more intuitive and user-friendly.
- Users report that the quality of support for DoorDash for Merchants is significantly lower (6.4) than that of ChowNow for Restaurants (9.2), with ChowNow users highlighting responsive customer service and effective problem resolution.
- Reviewers mention that DoorDash for Merchants struggles with product direction, scoring only 5.8, while ChowNow for Restaurants receives a much higher score of 8.9, suggesting that ChowNow is perceived as having a clearer and more positive roadmap for future updates and features.
- G2 users indicate that the ease of setup for ChowNow for Restaurants (9.6) is superior to that of DoorDash for Merchants (8.9), with many users praising ChowNow for its straightforward onboarding process.
- Users on G2 highlight that ChowNow for Restaurants has a better overall rating (4.6) compared to DoorDash for Merchants (3.0), reflecting a more favorable reception among restaurant owners and operators.
- Reviewers mention that while DoorDash for Merchants is popular among small businesses (67.8% of reviews), ChowNow for Restaurants has an even higher percentage of small business users (83.3%), indicating a stronger alignment with the needs of smaller establishments.
Pricing
Entry-Level Pricing
ChowNow for Restaurants
ChowNow Pro, Annual Plan
$199.00
Per Month
Essential tools to grow your direct sales and make online ordering more profitable.
- Direct Website Ordering
- Order Better Network
- Automated Email Marketing
DoorDash for Merchants
No pricing availableFree Trial
ChowNow for Restaurants
No trial information availableDoorDash for Merchants
No trial information availableRatings
Meets Requirements
8.8
52
7.1
62
Ease of Use
9.2
52
7.4
63
Ease of Setup
9.6
27
8.9
21
Ease of Admin
9.3
29
9.1
21
Quality of Support
9.2
52
6.4
60
Has the product been a good partner in doing business?
9.6
29
8.2
20
Product Direction (% positive)
8.9
52
5.8
56
Categories
Categories
Shared Categories
ChowNow for Restaurants and DoorDash for Merchants are categorized as Food Delivery
Unique Categories
ChowNow for Restaurants is categorized as On-Demand Catering
DoorDash for Merchants has no unique categories
Reviews
Reviewers' Company Size
ChowNow for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DoorDash for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
57.6%
Food & Beverages
25.8%
Marketing and Advertising
3.0%
Hospitality
3.0%
Venture Capital & Private Equity
1.5%
Other
9.1%
Restaurants
9.2%
Information Technology and Services
8.0%
Food & Beverages
5.7%
Retail
4.6%
Non-Profit Organization Management
4.6%
Other
67.8%
Most Helpful Reviews
ChowNow for Restaurants
Most Helpful Favorable Review
Mounia A.
Verified User in Restaurants
Great software Clients list is yours so you use it to promote to them whatever you have in monthly basis Great customer service 24hrs Fast answers Always there to help Fair price Adding new features such us VIP membership and delivery with doordash
Most Helpful Critical Review
Verified User in Accounting
It is hard to get ahold of anyone at chow now
DoorDash for Merchants
Most Helpful Favorable Review
Anya S.
Verified User in Real Estate
Large selection, reliable delivery and reasonable fees
Most Helpful Critical Review
Verified User in Real Estate
Support disconnected on me 3 times and had to contact them a fourth time, despite the long wait I had to endure, they ended chat within seconds of typing.
Mounia A.
Verified User in Restaurants
Great software Clients list is yours so you use it to promote to them whatever you have in monthly basis Great customer service 24hrs Fast answers Always there to help Fair price Adding new features such us VIP membership and delivery with doordash
Anya S.
Verified User in Real Estate
Large selection, reliable delivery and reasonable fees
Verified User in Accounting
It is hard to get ahold of anyone at chow now
Verified User in Real Estate
Support disconnected on me 3 times and had to contact them a fourth time, despite the long wait I had to endure, they ended chat within seconds of typing.
Alternatives
Discussions
How can we sync Chow Now information with our Quickbooks?
1 comment
JT
Hi Bill! This is a great question!
While we don't currently offer direct integration with Quickbooks at this time, our restaurant partners have access to...Read more
More Data is needed
1 comment
JT
Hi Ngoc! Thank you so much for your feedback here!
While there isn't a built-in feature for itemized reporting on our platform at this time, our team is...Read more
Have you considered a more seamless way for groups to order?
1 comment
JT
Hi Johnette! Thanks for this great question and I would be happy to pass this feedback on to our product team, as we are constantly aiming to improve.
Our...Read more
How to get started
1 comment
MS
i cant even get started as a door dash driver because upon signing in i always get a message saying sorry there is no dasher open in your area I have been...Read more
What are you going to do to improve service
1 comment
M
Couldn't agree more. Door dash sucks!
Read more
How the heck do 3 DoorDash drivers show up at a restaurant to pick up an order but the order is never delivered? Explain that to me.
1 comment
TM
Horrible. Drivers steal your food and no refund I’m getting my lawyerRead more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
Gmail.com addresses not permitted. A business domain using Google is allowed.
By proceeding, you agree to our Terms of Use and Privacy Policy
