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At a Glance
Chartbeat
Chartbeat
Star Rating
(69)4.4 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Information
Entry-Level Pricing
Custom
Free Trial is available
Browse all 3 pricing plans
Google Analytics
Google Analytics
Star Rating
(6,442)4.5 out of 5
Market Segments
Small-Business (59.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Google Analytics
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Google Analytics excels in its Real-Time Reporting feature, scoring 8.8, which allows businesses to monitor user activity as it happens. In contrast, Chartbeat shines even brighter with a score of 9.7, making it a preferred choice for those who prioritize immediate insights.
  • Reviewers mention that Google Analytics offers robust Custom Event Tracking capabilities with a score of 8.5, enabling detailed tracking of user interactions. However, Chartbeat's score of 8.2 indicates it may not provide the same level of customization, which could be a drawback for users needing specific event tracking.
  • G2 users highlight that Chartbeat's Ease of Use is a significant advantage, scoring 9.1 compared to Google Analytics' 7.8. This suggests that users find Chartbeat more intuitive and user-friendly, which can be crucial for teams with varying technical expertise.
  • Users on G2 report that Google Analytics has a strong focus on SEO with a score of 8.7, making it a solid choice for businesses looking to enhance their search engine visibility. Chartbeat, while still effective, scores slightly lower at 8.5, indicating it may not be as comprehensive in this area.
  • Reviewers mention that Google Analytics provides excellent Reporting and Analytics capabilities, scoring 9.3, which is essential for data-driven decision-making. Chartbeat, while still effective, does not match this level of reporting depth, which could be a consideration for analytics-heavy users.
  • Users say that Chartbeat's Audience Insights feature, scoring 8.4, is particularly beneficial for real-time audience engagement analysis, whereas Google Analytics, with a score of 8.9, offers a more comprehensive demographic breakdown, appealing to those who need detailed user segmentation.
Pricing
Entry-Level Pricing
Chartbeat
Plus plan
Custom
Browse all 3 pricing plans
Google Analytics
No pricing available
Free Trial
Chartbeat
Free Trial is available
Google Analytics
No trial information available
Ratings
Meets Requirements
8.8
53
9.0
5,352
Ease of Use
9.1
53
7.8
5,379
Ease of Setup
8.7
18
7.9
2,586
Ease of Admin
8.9
18
8.2
2,533
Quality of Support
8.9
41
7.5
4,446
Has the product been a good partner in doing business?
9.2
16
8.3
2,321
Product Direction (% positive)
8.3
48
8.5
5,235
Features by Category
8.4
573
8.5
84,296
Metrics
9.1
39
9.0
3879
9.1
41
8.7
3864
8.0
36
8.7
3805
8.3
24
8.6
3487
Feature Not Available
8.4
3257
8.7
34
8.4
3465
8.9
30
8.5
3515
8.2
26
8.6
3579
Feature Not Available
8.2
3172
Reporting
9.7
33
Feature Not Available
9.1
40
8.5
3416
Feature Not Available
8.2
3133
8.0
32
8.4
3372
8.6
28
8.5
3313
8.5
27
8.3
2993
8.0
30
8.5
3531
Other
7.6
24
8.5
3561
Feature Not Available
8.5
3379
8.2
24
8.4
3169
Feature Not Available
8.7
3304
Feature Not Available
8.5
2582
Feature Not Available
8.0
2313
7.6
24
8.2
2687
Administration
7.5
16
8.5
2508
7.6
15
8.2
2220
8.8
24
8.9
3342
7.8
26
8.9
3450
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.5
11
8.7
10,849
User Identification
Feature Not Available
8.9
1146
Not enough data
8.8
1106
Not enough data
9.1
1118
Tracking & Reporting
Feature Not Available
8.6
990
9.7
5
8.9
1133
Not enough data
8.5
1040
9.2
6
8.9
1148
Feature Not Available
8.7
1093
Feature Not Available
8.6
1068
Metrics
Not enough data
8.8
203
Feature Not Available
8.6
200
Feature Not Available
8.7
194
Not enough data
8.5
203
Not enough data
8.8
207
9.3
5
Not enough data
Computing
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Analytics
9.3
5
Not enough data
Not enough data
Not enough data
8.7
118
8.7
12,078
Tools
Feature Not Available
8.3
1072
8.4
20
8.9
1439
8.3
16
8.4
1203
Metrics
Feature Not Available
8.9
1411
8.5
8
8.9
1446
9.2
24
8.9
1448
9.0
21
8.7
1364
9.0
15
8.7
1379
8.2
14
8.4
1316
Not enough data
8.7
1,007
Metrics
Not enough data
8.8
203
Feature Not Available
8.6
200
Feature Not Available
8.7
194
Not enough data
8.5
203
Not enough data
8.8
207
Categories
Categories
Shared Categories
Chartbeat
Chartbeat
Google Analytics
Google Analytics
Chartbeat and Google Analytics are categorized as Content Analytics, Digital Analytics, and Mobile App Analytics
Unique Categories
Chartbeat
Chartbeat is categorized as A/B Testing
Google Analytics
Google Analytics has no unique categories
Reviews
Reviewers' Company Size
Chartbeat
Chartbeat
Small-Business(50 or fewer emp.)
26.5%
Mid-Market(51-1000 emp.)
47.1%
Enterprise(> 1000 emp.)
26.5%
Google Analytics
Google Analytics
Small-Business(50 or fewer emp.)
59.9%
Mid-Market(51-1000 emp.)
28.2%
Enterprise(> 1000 emp.)
11.9%
Reviewers' Industry
Chartbeat
Chartbeat
Online Media
33.8%
Broadcast Media
13.2%
Newspapers
11.8%
Publishing
8.8%
Media Production
7.4%
Other
25.0%
Google Analytics
Google Analytics
Marketing and Advertising
21.4%
Information Technology and Services
7.9%
Computer Software
6.7%
Internet
4.6%
Retail
2.9%
Other
56.6%
Most Helpful Reviews
Chartbeat
Chartbeat
Most Helpful Favorable Review
Stephanie S.
SS
Stephanie S.
Verified User in Online Media

When I'm editing the front page of our site, I use Chartbeat to see which articles are grabbing people's attention. It's helpful to keep people engaged, reading, clicking around. I love the daily reports that tell me which of my stories got the most views...

Most Helpful Critical Review
Verified User
G
Verified User in Financial Services

What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times

Google Analytics
Google Analytics
Most Helpful Favorable Review
Kristin H.
KH
Kristin H.
Verified User in Higher Education

Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily.

Most Helpful Critical Review
Jill A.
JA
Jill A.
Verified User in Information Technology and Services

It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture.

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Chartbeat
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Discussions
Chartbeat
Chartbeat Discussions
Monty the Mongoose crying
Chartbeat has no discussions with answers
Google Analytics
Google Analytics Discussions
What is Google Analytics used for?
6 comments
Rahul V.
RV
It is the best free tool for getting insights into our website and apps.Read more
How do I link it to my SPSS journal
4 comments
Andy K.
AK
This may not be the answer you want, however its the best i have with my limited experience of spss. But you can import data via a spreadsheet (XLS/CSV - the...Read more
How would you compare google analytics with something else
4 comments
Tim S.
TS
There's quite a few. The thing to remember is the free version of google analytics is sampled data. The paid version is not. Most paid analytics solution are...Read more