Compare Chargebee and Zoho Billing 
At a Glance
Market Segments
Small-Business (75.6% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
Starting at $0.00
$25.00
Chargebee
Star Rating
(856)4.4 out of 5
Market Segments
Small-Business (75.6% of reviews)
Entry-Level Pricing
Starting at $0.00
Free Trial is available
Browse all 3 pricing plansZoho Billing
Star Rating
(59)4.3 out of 5
Market Segments
Small-Business (65.5% of reviews)
Entry-Level Pricing
$25.00
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Chargebee excels in "Personalized Billing" with a score of 8.9, allowing for tailored billing experiences that cater to specific customer needs, while Zoho Billing, although strong, scores slightly lower at 8.0 in this area.
- Reviewers mention that Chargebee's "Revenue Recognition" features, particularly "Compliance" and "Revenue Types," score 8.7 and 8.5 respectively, indicating a robust framework for managing revenue, whereas Zoho Billing's scores of 9.7 for "Revenue Recognition" show it has a more comprehensive approach to this critical area.
- G2 users highlight Chargebee's "Quality of Support" with a score of 8.5, noting responsive customer service, while Zoho Billing's support is rated lower at 8.1, suggesting that Chargebee may provide a better support experience for users needing assistance.
- Users on G2 report that Chargebee's "Billing Automation" feature, scoring 8.7, streamlines processes effectively, whereas Zoho Billing shines in "Automation" with a higher score of 9.0, indicating it may offer more advanced automation capabilities.
- Reviewers say that Chargebee's "Plan Changes" feature scores 8.6, making it easy for users to adjust their plans, while Zoho Billing's score of 7.5 suggests it may not be as user-friendly in this aspect, potentially leading to a more cumbersome experience for users needing flexibility.
- Users report that Chargebee's "Integration" capabilities, particularly with "Payments" scoring 8.9, are highly praised for their ease of use, while Zoho Billing's integration with "CRM & Sales" scores 8.7, indicating a strong but slightly less versatile integration experience overall.
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Pricing
Entry-Level Pricing
Chargebee
Starter
Starting at $0.00
For ambitious companies who want to launch a subscription model and unlock their growth potential.
- Custom domain
- Multi-language support
- Support for multiple tax regions
Zoho Billing
Standard
$25.00
Best suited for businesses with one-time billing requirements
- Create quotes and invoices
- Adapt to local languages & tax laws
- Collaborate with up to 3 users
Free Trial
Chargebee
Free Trial is available
Zoho Billing
No trial information availableRatings
Meets Requirements
8.7
692
8.5
47
Ease of Use
8.6
709
8.5
48
Ease of Setup
8.1
481
8.1
30
Ease of Admin
8.6
474
8.5
28
Quality of Support
8.5
661
8.1
43
Has the product been a good partner in doing business?
8.6
464
8.2
27
Product Direction (% positive)
8.7
680
7.8
47
Features by Category
Billing and Payments
8.9
189
Not enough data
8.9
201
Not enough data
8.8
201
Not enough data
Revenue Recognition
8.3
172
Not enough data
8.1
156
Not enough data
8.4
167
Not enough data
Revenue Optimization
7.4
134
Not enough data
7.6
139
Not enough data
7.8
172
Not enough data
8.2
170
Not enough data
Billing
8.7
367
|
Verified
9.0
12
|
Verified
8.2
306
|
Verified
8.0
10
|
Verified
8.2
336
|
Verified
8.8
8
|
Verified
7.7
205
|
Verified
Feature Not Available
Dunning
8.7
325
|
Verified
8.3
12
|
Verified
7.7
229
|
Verified
8.3
7
|
Verified
7.8
227
|
Verified
8.8
7
|
Verified
Performance
8.4
306
|
Verified
9.2
12
|
Verified
8.4
341
|
Verified
8.8
10
|
Verified
8.5
348
|
Verified
8.8
12
|
Verified
Reporting
7.8
181
|
Verified
9.0
5
|
Verified
7.7
186
|
Verified
Not enough data
8.0
220
|
Verified
9.7
5
|
Verified
Revenue Recognition
8.5
66
Not enough data
8.5
59
Not enough data
8.0
53
Not enough data
8.6
59
Not enough data
8.4
61
Not enough data
Revenue Performance
8.4
56
Not enough data
8.3
51
Not enough data
8.1
57
Not enough data
8.4
69
Not enough data
8.2
59
Not enough data
Revenue Optimization
7.9
54
Not enough data
7.9
52
Not enough data
8.1
55
Not enough data
8.0
48
Not enough data
Integration
8.0
53
Not enough data
7.9
55
Not enough data
7.3
47
Not enough data
8.4
61
Not enough data
Order Management
7.8
147
|
Verified
Not enough data
8.6
195
|
Verified
8.3
6
|
Verified
7.7
155
|
Verified
Not enough data
8.9
210
|
Verified
8.3
6
|
Verified
Products & Plans
8.3
165
|
Verified
8.0
5
|
Verified
7.6
149
|
Verified
Not enough data
8.5
205
|
Verified
7.5
6
|
Verified
8.0
154
|
Verified
Not enough data
Pricing
8.6
202
|
Verified
7.8
6
|
Verified
8.5
201
|
Verified
7.8
6
|
Verified
8.0
169
|
Verified
Not enough data
Revenue Management
8.4
197
|
Verified
8.3
5
|
Verified
8.0
171
|
Verified
Not enough data
8.1
188
|
Verified
8.3
5
|
Verified
8.6
200
|
Verified
8.3
6
|
Verified
Integration
8.9
209
|
Verified
8.6
6
|
Verified
8.2
178
|
Verified
7.8
6
|
Verified
7.8
166
|
Verified
8.7
5
|
Verified
Data Management
8.1
42
Not enough data
7.6
40
Not enough data
8.1
42
Not enough data
Analysis
7.9
40
Not enough data
8.1
42
Not enough data
7.8
41
Not enough data
7.9
41
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chargebee and Zoho Billing are categorized as Subscription Billing, Subscription Revenue Management, Subscription Analytics, and Subscription Management
Unique Categories
Chargebee is categorized as Revenue Management
Zoho Billing is categorized as Usage-based billing software
Reviews
Reviewers' Company Size
Chargebee
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Billing
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
30.9%
Information Technology and Services
15.9%
Marketing and Advertising
7.5%
Internet
5.5%
Health, Wellness and Fitness
3.4%
Other
36.8%
Information Technology and Services
20.0%
Computer Software
16.4%
Marketing and Advertising
12.7%
Primary/Secondary Education
7.3%
Retail
3.6%
Other
40.0%
Most Helpful Reviews
Chargebee
Most Helpful Favorable Review
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Most Helpful Critical Review
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Zoho Billing
Most Helpful Favorable Review
Madison M.
Verified User in Primary/Secondary Education
It makes it easy for me to collect payment from prospective customers. I like the history that you can view on each users tab, and the customization available too.
Most Helpful Critical Review
Verified User in Information Technology and Services
Comaring it is not fill to all subscription based businesses
Verified User in Consulting
Creation og companies and subscriptions are easy when it is learned how to do it. Visual it is also nice to look at
Madison M.
Verified User in Primary/Secondary Education
It makes it easy for me to collect payment from prospective customers. I like the history that you can view on each users tab, and the customization available too.
Igor L.
Verified User in Online Media
Customer support is painfully slow to resolve issues. Reports generated are inaccurate, and the incompetence of customer support to resolve issues is causing internal setbacks and missed deadlines.
Verified User in Information Technology and Services
Comaring it is not fill to all subscription based businesses
Alternatives
Discussions
Where is Chargebee based?
2 comments
AB
Sales and Customer Success is US-based. Implementation, Tech Support, and Service is based in India. Read more
Is Chargebee safe?
2 comments
KD
(TL;DR yes). Not sure what would be considered unsafe, but it is a very reputable brand from our experience. We've been using them for over a year and...Read more
Why should I use Chargebee instead of building my own billing system?
2 comments
HP
Building your own billing system is capital and labor-intensive. You need to spend a minimum of $300k just to set it up, and any additional features as you...Read more
What is Zoho subscriptions used for?
1 comment
SC
For mostly tracking your signups, billing management, and automating these kinds of sys using APIs.Read more
Zoho Billing has no more discussions with answers
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